Category: Industries

Many enterprise organizations face challenges with legacy payment infrastructure despite having robust back-end systems for core business processes. This outdated payment architecture often results in missed revenue opportunities, operational inefficiencies, and barriers to market expansion. This post examines how integrating Stripe and SAP on AWS helps enterprises modernize their payment operations.

Learn how WRITER, an AWS Partner, is transforming healthcare operations through a purpose-built enterprise AI platform designed for regulated environments. WRITER’s platform features over 100 prebuilt healthcare agents that automate high-burden workflows such as utilization management letters, clinical documentation, and RFP responses, freeing clinicians to focus on patient care.

OPSWAT’s MetaDefender Storage Security delivers automated file security for regulated financial institutions on AWS, combining Deep Content Disarm and Reconstruction with multi-scanning and data loss prevention capabilities. A major U.S. bank achieved 75% faster security update deployments while maintaining compliance with GDPR, HIPAA, and GLBA through containerized deployment on Amazon ECS and EKS with seamless S3 integration. Available through AWS Marketplace, the solution provides continuous monitoring, automated compliance reporting, and reduced operational costs for organizations managing sensitive data across multiple cloud regions.

This post highlights how organizations can adopt Code Ocean to empower research IT and equip scientists with a scalable, reproducible research platform. We’ll also highlight a real-world case study from the Allen Institute and introduce how research IT delivers secure, compliant access to agentic AI with Trusted Agents, which was recently launched in Code Ocean 4.0.

Learn more about how MoEngage integrated their customer engagement platform with Amazon Connect, creating a connected customer experience ecosystem. The integration combines MoEngage’s data-driven insights and omnichannel capabilities with Amazon Connect’s AI-native contact center to deliver context-aware interactions across all touchpoints. Organizations gain a 360-degree view of customers, orchestrate connected journeys, and transform reactive customer service into proactive, personalized experiences that drive satisfaction and measurable business outcomes.

In this post, we explore how Seagate Technology, Petrosys Group, and AWS have collaborated to create an integrated technology fusion that transforms how oil and gas exploration companies manage, transport, and analyze their critical data assets. This solution addresses the fundamental challenge of connecting subsurface data to high-performance computing (HPC), dramatically reducing time-to-insight while enabling advanced analytical techniques that were previously impractical.

Talkdesk Customer Experience Automation (CXA), built on AWS, transforms customer engagement through Agentic AI and large language models. This AI-powered platform helps enterprises automate outcomes, delivering personalized, intelligent service at scale through multi-agent orchestration and real-time data access. Organizations have achieved 50% faster resolution times, improved compliance, and accelerated deployment in regulated industries. By leveraging AWS’s scalable infrastructure, Talkdesk CXA enables consistent experiences across all channels, generates actionable insights, and significantly lowers cost-to-serve—enhancing both customer satisfaction and employee productivity across retail, financial services, healthcare, and public sector organizations.

“This is My Offer” marks another milestone year of innovation in 2025, featuring 24 new episodes showcasing diverse AWS Partner solutions across the globe. From new industry solutions in Travel and Hospitality to breakthrough Generative AI offerings, discover how AWS Partners are transforming businesses and driving customer success through innovative cloud solutions.

ASAPP, an AWS Advanced Partner, provides AI-powered solutions for customer service. Founded in 2014, ASAPP helps transform contact centers by automating tasks, assisting representatives, and improving customer experience. Their GenerativeAgent platform handles complex conversations while maintaining enterprise-level performance and safety standards. This blog explains how ASAPP’s GenerativeAgent platform, built on AWS infrastructure, combines cloud capabilities with specialized AI to transform customer service operations.

Over the past few years, no-code and low-code platforms have revolutionized software development. As AI assistance becomes commonplace, organizations seek tools that bridge the gap between vision and execution. Zendesk App Builder, powered by Amazon Bedrock and built on AWS, offers a solution that allows customers to create custom apps that extend Zendesk’s capabilities to meet unique customer service needs.