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Generative AI and the future of financial services

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2023 Financial Services Symposium

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Learn more about upcoming AWS events featuring Financial Services and connect with others in your industry.

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Hear from business and technology leaders in financial services about their legacy-building transformations. Watch their stories here.

Mastercard Uses AWS AI and ML Services to Detect and Prevent Fraud 

HSBC's Wealth and Personal Banking Cloud-First Strategy to Deliver Value and Innovation at Scale on AWS 

Itaú Unibanco Strengthens Resilience Posture and Availability on AWS

Generative AI for executives - What is Generative AI? 

Generative AI for Executives - Why is AWS the Best Place to Build with Generative AI?

Generative AI for Executives - Training Your Workforce to Use Generative AI

eBooks & Whitepapers

Dive into perspectives from industry subject matter experts in the form of eBooks, whitepapers, reports, and more.

Payments in the Cloud

Payments in the Cloud

Gain insights into how AWS is helping payments companies with five critical business priorities. 


Insurance on the Cloud

Insurance on the Cloud

Gain insights into how AWS is helping insurers with five critical business priorities.


All Eyes on Generative AI title page

Extend AI and ML Momentum Across Your Business

Explore how AI and ML and now generative AI on AWS can help you innovate across your business.


Running an Exchange in the Cloud

In this whitepaper, we detail the current state of how trading venues operate their markets on Amazon Web Services (AWS).

Designing Highly Resilient Financial Services Applications

This paper focuses on how to apply the Depository Trust & Clearing Corporation’s (DTCC) resilience principles to real world, mission critical systems. It provides specific architectural guidance to help you increase the resilience of your applications.

Banking on the Cloud

What are the key trends banks face globally, and how can cloud capabilities help them transform?

Artificial Intelligence in Insurance_title page

AI is the next frontier for advancing insurance operations

Learn more about where insurers see the most value and how they can adopt it faster and at scale.

Getting Started with Generative AI title page

Getting started with Generative AI and foundation models

Explore how to get started with Generative AI on AWS.

Achieve Cloud Transformation Success cover image

How AWS paves the way for financial services institutions

Explore business-critical cloud benefits for financial services and best practices for cloud transformation.

AI and ML power financial services transformation title page

AI and ML power financial services transformation

Explore how AWS AI and ML services help financial services customers reimagine their future.

Financial Services Institutions title page

Financial Services Institutions Leave a Legacy of Innovation with AWS

Helping financial services institutions achieve continuous innovation in the cloud.

Fortify Your Financial Institution with Security and Compliance in the Cloud title page

Fortify Your Financial Institution with Security and Compliance in the Cloud

Explore building a culture of security with cloud technology.

CJ Moses on Advancing Security in the Financial Services Industry title page

CJ Moses on Advancing Security in the Financial Services Industry

AWS Chief Information Security Officer, CJ Moses, shares insights on security in the financial services Industry.

Analyst Reports and Awards

Read what Aite-Novarica, Celent, and other top analyst firms are saying about AWS financial services customers. To see more Analyst Reports, visit the AR portal.

Celent | Generative AI Making Waves

To help financial institutions continue to plan their journey, AWS commissioned Celent to develop this report, which defines three distinct generative Al adoption waves in banking and capital markets, and identifies strategies for navigating each.

Fireside chat: Generative AI in Motion with Travelers Insurance

Travelers Insurance CIO/COO of Bond and Specialty Insurance, Tracey Cournoyer and AWS Bedrock senior manager Harshal Pimpalkhute lead our deep dive session that’s moderated by AWS enterprise account (Travelers) manager, Clinton Reeves.

Celent | HSBC AI Global Tactical Index - An Artificially Intelligent Global Investment Strategy Powered by AWS

Learn how the HSBC AiGlobal Tactical Index powered by AWS utilizes new technologies to facilitate portfolio construction for a large segment of the retail investor market, while achieving a level of operational efficiency within HSBC.

Celent | Data-First Transformation for Value Realization in Insurance

Learn how Resolution Life partnered with AWS and low code no code (LCNC) provider Out Systems to accomplish transition of closed block policies from Voya.

Celent | Nasdaq - Cloud Kings in Financial Services: An Insider's View

Celent’s global head of Capital Markets Monica Summerville, lead this video format report with Marc Murphy, SVP Nasdaq, Head of Global Connectivity & Colocation and Magnus Haglind, SVP & Head of Product Management for Marketplace Technology. The video format report focuses on Nasdaq's current and future plans around migration of its exchanges to AWS which began last year with MRX, one of its six US options exchanges.

Celent | NIB Group: The Always On Voicebot

nib Group was the winner of the Celent Model Insurer Award 2023 for Customer Experience, for using AI/ML to bolster customer experience capabilities. This report can be a good reference for insurers who are looking to migrate their contact center to the cloud to enhance customer experience and operational efficiency. 

FWD Insurance: Smart Insurance Framework – AI Everywhere

FWD Group received the Celent Model Insurer Award in 2022 for the Data, Analytics, and AI category. Celent recognized FWD for its ability to orchestrate an overarching data strategy with the FWD Smart Insurance Framework to provide data-centric guidance for analytics and AI/ML initiatives.

Lincoln Financial Group (LFG): Digital Program for Life

Celent named Lincoln Financial Group (LFG) a 2022 Model Insurer for Digital and Emerging Technologies. LFG accelerated efforts to digitize end-to-end processes, including a customer transformation journey that empowered prospects, clients, and financial professionals across the value chain.

Celent | Societe Generale: Treating Data Like an Asset

In this award case study, Celent focuses on how Societe Generale’s Global Markets (SG Markets) embarked on a win-win initiative that extended and digitally transformed an existing legacy platform to internal and external clients. This C-Level-sponsored initiative modernized (including move to public cloud), and extended the internally built platform, and now supports a license fee model so costs are mutualized.

Solaris: Germany’s First Bank in The Cloud

Solarisbank, a leading Banking-as-a-Service (BaaS) provider, modernized legacy loan origination and servicing processes by migrating all products and existing loans onto the Mambu SaaS banking platform running on AWS. The bank has accelerated product time-to-market and streamlined deployments.

Truist Digital Straddle

Celent selected Truist as a 2022 Model Bank for Legacy Transformation. Truist created a customer-facing digital experience on top of multiple systems of record. Completed in 14 months, this Digital Straddle enabled Truist to expand its digitally-active customer base to more than nine million.

Press Announcements

AWS Announces Generative AI Innovation Center
June 22, 2023

Old Mutual Completes All-In Migration to AWS
June 21, 2023

BBVA Selects AWS to Accelerate Its Data-Driven Transformation
June 15, 2023

Experian Selects AWS as Its Preferred Cloud Provider to Drive Product Innovation at Scale
April 06, 2023
Read more »  


Visit the AWS Press Center to read more announcements.
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Leading companies in Financial Services are already using AWS. Contact our industry experts and start your own AWS Cloud journey today.