
Overview

Product video
AppDynamics helps you visualize your entire application environment with our industry-leading Application Performance Monitoring (APM) solution - now that includes support for serverless environments like AWS Lambda.
With AppDynamics Serverless APM For AWS Lambda, you can discover, visualize, and map serverless application environments and dependencies and correlate the performance of those environments with end-user experience and business impact. This helps you solve performance problems much faster and find areas in your end-to-end environment that can be proactively improved.
This lightweight Lambda monitoring implementation reports directly to dedicated AppDynamics-managed serverless reporting endpoints and introduces minimal impact on application performance. Currently available for Lambda functions written in select languages. See the documentation resource link below for technical requirements.
Highlights
- Discover, visualize, and map application environments including serverless components and dependencies
- Automatically baseline system performance as well as business and conversion metrics to rapidly identify anomalies and their impact
- Leverage application insights to correlate application, end-user, and business data to improve SLAs, service adoption, and other performance KPIs
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Pricing
Dimension | Cost/unit |
|---|---|
PDX - Serverless monitoring for AWS Lambda, requests (per 1000) | $0.001 |
PDX - Serverless monitoring for AWS Lambda, duration (per 1000 s) | $0.004 |
SYD - Serverless monitoring for AWS Lambda, requests (per 1000) | $0.001 |
SYD - Serverless monitoring for AWS Lambda, duration (per 1000 s) | $0.004 |
FRA - Serverless monitoring for AWS Lambda, requests (per 1000) | $0.001 |
FRA - Serverless monitoring for AWS Lambda, duration (per 1000 s) | $0.004 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
AppDynamics support team that is ready to help no matter what the issue is. Additional documenation is available here for Lambda support - https://docs.appdynamics.com/display/PRO45/Serverless+APM+for+AWS+Lambda
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.


Standard contract
Customer reviews
Monitoring has delivered deep query insights and protects critical website transactions
What is our primary use case?
I use Splunk AppDynamics as our monitoring tool, and it has been effectively used in the last five years to identify major issues and rectify them without causing a major impact to the website.
What is most valuable?
Splunk AppDynamics tells us what the top 10 queries are which are actually contributing to the load on the database, and it gives us the view of what exactly the query does, whether it uses more DB CPU or is contributing to the roll-up contention on the database. These details provide great insights, making it one of the good features from Splunk AppDynamics.
What needs improvement?
When it comes to the front end with my Node.js and React.js applications, it doesn't capture much of the details. The improvements I made were mainly around the Java agent side in our app layer, but it was lacking detailed information on the front-end layer. This is a disadvantage, and it could be improved from Splunk AppDynamics' perspective.
For how long have I used the solution?
I have been working with this solution for the last five years.
What do I think about the scalability of the solution?
It has a cost associated with it, but it is scalable only from a scalability perspective. It is scalable.
Which other solutions did I evaluate?
I have two different types of technologies used in my project. One of the projects was using a different monitoring tool called Dynatrace , a major competitor for Splunk AppDynamics. Discussions were going on whether I wanted to replace Splunk AppDynamics with Dynatrace , and a decision was made to replace Dynatrace with Splunk AppDynamics because of the capability it has with custom metrics and Java agents. However, discussions are now ongoing about potentially replacing Splunk AppDynamics with Dynatrace. I am using these two major tools in my ecosystem: Splunk AppDynamics and Dynatrace.
What other advice do I have?
I monitor all the business transactions such as basket and add to basket via Splunk AppDynamics. I have set up and diagnosed those transactions.
For the others, they get captured as part of the catch-all transaction itself. In case I need them to be investigated, I use filters to identify the transaction specific to the particular BT.
I have not used auto-discovery as a tool such as analytics and the tracing, trace component, and diagnostic traces much. However, I use historical data to understand where exactly the issue is and try to rectify it.
I have not used the anomaly detection and root cause features.
I have not used troubleshooting as a feature.
Regarding Digital Experience Monitoring, I will lose the limit, causing licensing issues. I identified what pages and applications I don't want to monitor and removed them to cope with licensing. Going beyond the license means paying additionally.
I was not using the Secure Application feature.
Currently, I am not using an on-premises environment, so I cannot comment more on the on-premises side of things as I am using a cloud-based application in all areas.
My overall rating for Splunk AppDynamics is 9 out of 10.
Deep monitoring has improved transaction insight but pricing limits wider deployment
What is our primary use case?
My usual use cases for Splunk AppDynamics involve monitoring application performance issues.
I have used Splunk AppDynamics for business transaction monitoring. It helps us in prioritizing business transactions such as logins or checkouts because we can see the transactions, what problems they have, and what we need to do to fix them.
What is most valuable?
The most valuable features of Splunk AppDynamics that I have found so far include it being a deep-in monitoring solution for applications such as Java and databases. You can dig into the log information and performance information that is within the application. For a very easy setup, you have all the information that you need.
My impression of Splunk AppDynamics' AI-powered anomaly detection and root cause analysis in diagnosing performance issues is that it works and does the job. It's acceptable.
Regarding Splunk AppDynamics' line-of-code-level troubleshooting feature, specifically in diagnosing performance issues down to specific code lines, it relates to the database agent. The help is quite deep and quite useful. You get the code line error, and you are very fast on track to resolve the problem because you will be pinpointed into the real problem where the real problem is using Splunk AppDynamics for databases, for example. That's quite good.
My experience with the application performance monitoring capabilities of Splunk AppDynamics, particularly in on-premises environments, is that it works well for us. We can see that the best benefit is the service dependency mapping regarding different kinds of services. That's key—dependency mapping.
What needs improvement?
Splunk AppDynamics could be improved or enhanced as they are on track because they have the tools working with OTel. That is one thing I can mention since that has forced us to use other tools to monitor because of the price. Price is the key part here.
For how long have I used the solution?
I have been working with Splunk AppDynamics for more than five years.
What do I think about the stability of the solution?
Based on my experience, Splunk AppDynamics has been very stable and reliable for us. As I have mentioned, we have run it for over five years, six or seven years I would say, and I think it's very stable with no problems with the agent or the setup.
What do I think about the scalability of the solution?
I do not think we have counted on the scalability because our setup is not so large; it's quite a small setup, and that depends on the cost. We want to expand, but the cost is quite high.
How are customer service and support?
I do not often communicate with the technical support. I think it's one or two times per year or something similar because it's so stable.
Based on my encounters with the technical support, I rate them at least seven, seven to eight. It depends on the technical question that we asked, but I think the support has been quite acceptable, more than acceptable. From my point of view, it's a seven to eight, which is more than acceptable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Splunk AppDynamics, I used a different solution for these use cases.
The previous solution consisted of a number of different kinds of tools; I cannot go into details on that, but we used different kinds of other tools.
How was the initial setup?
I participated in the initial setup and deployment of Splunk AppDynamics.
The process was very straightforward; there were a few components and steps that we documented and added internally because we are using Splunk AppDynamics as a SaaS solution. The setup is quite straightforward. Therefore, the setup is not an issue; it's working as designed.
What about the implementation team?
Splunk AppDynamics provided technical help that assisted us in this process.
What was our ROI?
Regarding whether I have seen any return on investment so far regardless of expenses, I think we can say so because of the problems we had in the past and the fast way we solve problems with the tool. The technical person that is using this is quite happy when they know what to fix.
What's my experience with pricing, setup cost, and licensing?
The overall positive impact and benefits I have seen from using Splunk AppDynamics so far is that the overall function is acceptable. Unfortunately, the setup is quite expensive, which is the bad part of it because I want to spread my agent across the IT landscape, but that's very expensive.
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Which other solutions did I evaluate?
Before choosing Splunk AppDynamics, I evaluated other options and other vendors.
I chose Splunk AppDynamics instead of the other options I had because of the deep insight you get with agents, especially for the databases and other application frameworks such as Java and .NET. You get quite useful information with a quite easy setup.
What other advice do I have?
I am not using the secure application feature in Splunk AppDynamics.
I don't think we have tested Splunk AppDynamics' digital experience monitoring, so that's nothing.
I would rate this review overall as a six.
Monitoring has improved uptime and troubleshooting while support and log coverage still need work
What is our primary use case?
A main use case for Splunk AppDynamics is monitoring the applications in production environment. We are doing infrastructure monitoring and application monitoring.
For all the applications, we monitor the infrastructure such as CPU, disk, and memory. If there are any issues with CPU, memory, or processes, we send alerts to the teams. Similarly, we do application monitoring for JVM and server availability.
We are using Splunk AppDynamics for troubleshooting predominantly, and sometimes for capacity planning as well.
What is most valuable?
The best feature about Splunk AppDynamics are the Business Transactions. It automatically detects and captures them, which helps most of the application teams.
Whatever the important business transactions are, it automatically captures them and their performance as well. If there are any performance issues, business transactions will help point out exactly where the performance has been degraded. This helps the development team to troubleshoot and rectify if there are any modifications required in their code.
Splunk AppDynamics monitoring is helping our organization. Because of this tool, we have reactive monitoring. Whenever there are any issues, the application will get the ServiceNow ticket. This is the policy in our organization. If the threshold criteria is exceeded, it creates a ticket and assigns it to the application team. The application team investigates that issue, and in that way, we avoid downtime. Apart from that, if there are any application performance issues, with the help of business transactions or memory leak functionality, the development team will be able to drill down that issue and fix it faster than the traditional way.
We have seen application availability increase. There is a twenty-five percent reduction of the application downtime.
With Splunk AppDynamics mapping, it captures the business transactions and provides the feature to add business transactions or eliminate those which are not necessary. This auto-mapping helps most of the applications.
With the help of infrastructure monitoring in Splunk AppDynamics, server availability is one of the key features. It captures the memory, CPU, and disk. These are helping my organization to keep all the applications up and running with minimal downtime.
What needs improvement?
We are looking for some more common extensions and custom extensions. Specifically, we are doing log monitoring, URL monitoring, and port monitoring. We are looking for cloud monitoring if there are any features available in Splunk AppDynamics.
Splunk AppDynamics can be improved specifically by providing the log monitoring feature that is currently not available, centralized log monitoring. I know that is available in Splunk. Apart from that, we are seeking to address a couple of issues in Splunk AppDynamics. Specifically, machine agents are not reporting, or we have to restart our machine agents. Another issue is with disk utilization. For disk utilization, it will automatically detect the mount path, but we have seen for many mount paths, even though they are mounted, the data is not reported in Splunk AppDynamics. If the Splunk AppDynamics tech team fixes these issues, that is going to help significantly. Additionally, there is one more feature regarding how we can do cloud monitoring with the help of Splunk AppDynamics. Regarding the market trending with AI, how will Splunk AppDynamics help with artificial intelligence?
In the technology stack, I believe Python is going to be heavily used in AI applications. I'm not certain about this. We currently monitor Python, but it is not as extensive as Java monitoring. If Splunk AppDynamics provides more information on Python monitoring or artificial intelligence application monitoring, that will be helpful.
Customer support takes time. Whenever we face any issues, we have to open the vendor case and then there will be back and forth happening. I can see there is an opportunity to improve the customer support in Splunk AppDynamics.
For how long have I used the solution?
I have been using Splunk AppDynamics for the last four years.
What do I think about the stability of the solution?
We have not seen any issues with Splunk AppDynamics. It is stable. We haven't seen any outages.
What do I think about the scalability of the solution?
We have not seen any issues with scalability. We were able to scale up as the number of applications increased.
How are customer service and support?
Customer support takes time. Whenever we face any issues, we have to open the vendor case and then there will be back and forth happening. I can see there is an opportunity to improve the customer support in Splunk AppDynamics.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Earlier we were using some other monitoring tool, and troubleshooting in that monitoring tool was difficult. We switched to Splunk AppDynamics because of the business transaction feature specifically and other customized extensions available.
Before choosing Splunk AppDynamics, we evaluated some other tools as well. Specifically, we tried our hands with the Tivoli monitoring tool. We are still using OpenText as well, which is also a monitoring tool. We have used some other tools as well, but we chose Splunk AppDynamics because of its user-friendly UI and because it is easy to understand.
How was the initial setup?
Splunk AppDynamics is user-friendly and it's easy to monitor applications and troubleshoot. This helps the entire organization.
It requires minimal training to get onboarded for the application team as well as the support team.
What about the implementation team?
Recently we are exploring how Splunk AppDynamics can be integrated with OpenTelemetry , but we are in a very initial stage.
What's my experience with pricing, setup cost, and licensing?
Depending on the organization's requirement, we will definitely recommend Splunk AppDynamics because of its features, specifically all the custom extensions, and to maintain the application uptime. Splunk AppDynamics will help. It requires minimal training to get onboarded for the application team as well as the support team.
Which other solutions did I evaluate?
I think with the current era, we can see Splunk AppDynamics being a costlier tool. Most of our clients have shown an inclination toward open source tools, such as DataDog. Many applications and many organizations are using Grafana , and there are other tools available, so they are exploring that possibility because of the pricing.
What other advice do I have?
There were a few issues that we have noticed with Splunk AppDynamics. Data is not reporting, and custom extensions are not readily available. That is why I have chosen seven out of ten.
This metric is not currently available on top of my head.
I believe you have covered all the points, and I am satisfied. My overall review rating for Splunk AppDynamics is seven out of ten.
Monitoring has improved business transactions and provides deep visibility into application performance
What is our primary use case?
I use Splunk AppDynamics ' data collection features with agent-based collection.
I am using application performance monitoring with the agent-based application which is injected into the Java application or .NET application to see the response time, the business transaction itself, and snapshots for each business transaction.
I have used Splunk AppDynamics for business transaction monitoring and we are totally depending on application performance monitoring using Splunk AppDynamics.
I am seeing each service in our mobile app, from the login service, CD redemptions, and fund transfer, balance transfer impacting what I can prioritize.
What is most valuable?
The features I find most valuable in Splunk AppDynamics are Database Visibility, Server Visibility, and Application Visibility.
What needs improvement?
I see room for improvement in Splunk AppDynamics, specifically in correlation between transactions.
I would appreciate more flexibility for the dashboards because we have more flexibility in the dashboards and real-time capabilities with Splunk, but I didn't find this feature in Splunk AppDynamics. Splunk AppDynamics is collecting data for sampling, not all data, for at least five minutes.
I would appreciate alerting on time, not for sampling, and robust correlation between business transactions as functionalities in the future.
More widgets for dashboards would enhance the experience.
For how long have I used the solution?
I have been using Splunk AppDynamics since four years ago and Splunk since one year.
What do I think about the scalability of the solution?
I am using Splunk AppDynamics with a staff of 25,000 people in my company now.
For Splunk AppDynamics, I need twelve administrators.
How are customer service and support?
I would rate their technical support from one to ten as seven.
I think they could improve resolution time, as they are fast in response, but they take too much time to fix the problem.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Splunk AppDynamics, I worked with Broadcom APM .
What about the implementation team?
I am responsible for administrating Splunk AppDynamics as a team, engineering team, and developing new dashboards while onboarding new applications. We already have in our organization a monitoring team which has detected alarms and reported this instance to the concerned people.
What was our ROI?
I have seen a return on investment with Splunk AppDynamics, as we are investing more and more for Splunk AppDynamics because we have many tools and many applications in our organization.
What's my experience with pricing, setup cost, and licensing?
I find the pricing of Splunk AppDynamics reasonable for its features.
Which other solutions did I evaluate?
I switched to Splunk AppDynamics because of the support, as Broadcom does not have good support, but the tool itself is good.
What other advice do I have?
Splunk is a separate environment from Splunk AppDynamics, but Splunk AppDynamics is called by the engineers Splunk AppDynamics or Cisco AppDynamics because Splunk is acquiring Splunk AppDynamics.
I don't have experience with Splunk AppDynamics in hybrid environments, as I only use it on-premises.
I am not using Splunk AppDynamics' AI-powered anomaly detection and root cause analysis right now.
My experience with Splunk AppDynamics' line-of-code level troubleshooting feature in diagnosing performance issues is that we are using many tools for detecting the issues, but Splunk AppDynamics is the majority for detecting issues. When the issue is related to the network or infrastructure, we switch to another tool.
We are not using Splunk AppDynamics' digital experience monitoring because we are stopped by information security due to downloading the SDK with the mobile app itself and then collecting the user experience while having confidential data for our end customers.
I am not familiar with the Secure Application feature in Splunk AppDynamics and I am not using it.
I would recommend the product to other companies. I gave this review a rating of eight out of ten.
Unified monitoring has improved transaction insights and accelerates root cause analysis
What is our primary use case?
I use Splunk AppDynamics for monitoring the infrastructure and the applications, their health and performance, and any bottlenecks on memory or disk, as we have defined many KPIs. There are specific use cases where we need to send data out very fast, and to ensure we are not breaching the SLA, we monitor closely, especially if we need to tune something on our application side. It is primarily for infrastructure monitoring and application monitoring.
What is most valuable?
The best features of Splunk AppDynamics that I appreciate include the ability to drill down to a specific transaction, which is very useful for analyzing situations. For example, we might have 10,000 transactions in one hour, but if there is only one transaction taking five seconds while all others are processed within nanoseconds, we can drill down into that transaction and see the details, which is very useful for us.
I appreciate the speed and the details that Splunk AppDynamics provides, and the visualization is also good for anybody who is not technical enough to understand where the data is coming from, whether it is a transaction on an API, a web service request, or JMS. Splunk AppDynamics has very good visualization that allows a non-technical person to grasp some basics, such as understanding where we are receiving something from and how it flows.
My thoughts on the AI-powered anomaly detection and root cause analysis in Splunk AppDynamics are that in the first two or three years, it was not very great, possibly because it lacked sufficient data. However, now it suggests possible reasons since it has enough data to identify potential issues, so we do not have to look everywhere. Based on the input we receive from the agent or dashboard, we focus on selected areas, saving us time during investigations and reducing the time from four hours to just one hour.
The time saved is significant as we have gone from four hours to one hour, which means we are saving a lot of time. If there is an issue requiring root cause analysis, we typically look into 10 areas, but Splunk AppDynamics helps us focus on about three or four areas, where we find 95% of the issues based on its suggestions, making it an effective time-saver.
Splunk AppDynamics has indeed helped improve our business resilience by allowing us to carry out proactive maintenance and identifying problems beforehand. We monitor application heap memory thresholds and take corrective actions before any crashes occur, which definitely indicates its effectiveness.
What needs improvement?
If I consider what can be improved in Splunk AppDynamics, I would point out that it could enhance its reporting capabilities, as it remains very technical. Some business users struggle to create their own dashboards or reports because they are not technical and do not want to dive into the complexities, so making it more user-friendly in the manner of Tableau would be beneficial.
For how long have I used the solution?
My experience with Splunk AppDynamics is approximately five years.
Which other solutions did I evaluate?
In comparing Splunk AppDynamics with other vendors, I find that for conjunction monitoring of infrastructure and applications, it is one of the best. However, for pure infrastructure monitoring, tools such as Dynatrace and BMC might be better suited, so the choice depends on your specific use case.
Regarding pricing, I reiterate that I think it is right on target and it is cheaper than Dynatrace .
What other advice do I have?
Regarding how Splunk AppDynamics' digital experience monitoring affects user experience, I think it is similar to other tools such as Dynatrace. From a user experience perspective, all of these applications, including BMC Remedy , have essentially the same layout, so I would not say it has any standout advantage in user experience.
When I assess the infrastructure monitoring of Splunk AppDynamics in correlating infrastructure and application performance, I find it to be better compared to tools such as Dynatrace or BMC Remedy . Splunk AppDynamics excels in monitoring both infrastructure and applications together, offering better insights than when using just infrastructure monitoring tools.
I would recommend Splunk AppDynamics, but my advice is that it depends on what you are trying to monitor. It is best for monitoring both infrastructure and applications together, but if you are monitoring just infrastructure, it might not be right for you, as it is situated in a competitive space alongside tools such as Dynatrace and BMC Patrol . I would rate this product as an 8 out of 10.