Contact Center Software To Grow Your Business

Vocalcom is a web-based contact center software solution with one of the highest reliability ratings in the Cloud. It offers predictive dialing, real-time contextual routing, and creates the opportunity to simultaneously power intuitive mobile customer experiences and radically improve contact center performance. The call center software from Vocalcom is the leading cloud contact center software solutions, bringing the power of exciting new mobile engagement capabilities to thousands of contact centers worldwide. it gives you a competitive advantage by powering an easy access to contact... Read more


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    Delivery Method

    Software as a Service (Read more)



    Highlights

    • Vocalcom makes customer service simple and profitable for brands of all sizes.
    • Engage effortlessly with customers on their mobile devices, creating the opportunity to simultaneously power intuitive mobile customer experiences and radically improve contact center performance
    • Sell More. Service Better. Improve e-Commerce Sales, Self-Service Interactions, and Web Customer Service

    Product Description

    Vocalcom is a web-based contact center software solution with one of the highest reliability ratings in the Cloud. It offers predictive dialing, real-time contextual routing, and creates the opportunity to simultaneously power intuitive mobile customer experiences and radically improve contact center performance. The call center software from Vocalcom is the leading cloud contact center software solutions, bringing the power of exciting new mobile engagement capabilities to thousands of contact centers worldwide. it gives you a competitive advantage by powering an easy access to contact center apps that enhance the effectiveness of every customer interactions, with unmatched speed, simplicity and manageability. With over 3,500 customers in 47 countries, Vocalcom orchestrates more than 10 billion customer interactions every year. Great Vocalcom contact center software has been changing lives since 2011 and we're excited to make this new release available to you on AWS Marketplace. Learn how Vocalcom simplifies multi-channel customer experience for firms like yours.

    Resources

    Support Details

    Customer Assistance, Technical tickets

    customer-success@vocalcom.com

    Refund Policy

    Please refer to seller's website.

    Pricing Details

    From $125 per agent per month

    Recent Product Reviews

    02/27/2014

    Customer Experiance

    very flexible to manage a multi campaign easy to create the transaction (Call , email , chat , social...

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