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FortiGate-VM on AWS delivers next-generation firewall and VPN/SD-WAN capabilities for organizations of all sizes. It enables broad network protection and automated security management for consistent enforcement and visibility across your AWS VPCs and hybrid cloud infrastructure. FortiGate natively integrates with AWS Gateway Load Balancer, AWS Transit Gateway and other AWS security services to simplify and deliver enterprise-class security for applications and workloads running on AWS.
FortiGate-VM reduces complexity by combining secure connectivity with advanced threat protection capabilities such as powerful intrusion prevention (IPS), malware detection and protection, and continuous threat intelligence from FortiGuard Labs security services. It offers a management console that provides comprehensive network automation and unified visibility across multi-cloud environments.
FortiGate-VM, in concert with other elements of the Fortinet Security Fabric, enables common deployment scenarios such as cloud security services hub, secure remote access, container security, web application security, and critical workload protection.
Visit the FortiGate-VM on AWS Community Resource Hub to find onboarding, deployment, and technical information and join in discussions: https://community.fortinet.com/t5/FortiGate-VM-on-AWS/gh-p/fortigate-vm-on-aws
Please contact awssales@fortinet.com with any questions.
Highlights
- FortiGate offers protection from a broad array of threats, with support for all of the security and networking services offered by the FortiOS operating system.
- Delivers complete content and network protection by combining stateful inspection with a comprehensive suite of powerful security features to meet PCI DSS compliance.
- IPS technology protects against current and emerging network-level threats. In addition to signature-based threat detection, IPS performs anomaly-based detection which alerts users to any traffic that matches attack behavior profiles.
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Dimension | Cost/hour |
|---|---|
c5n.xlarge Recommended | $1.02 |
c7i.xlarge | $1.02 |
c7i.2xlarge | $1.60 |
c5n.18xlarge | $5.16 |
c6i.2xlarge | $1.60 |
c6i.24xlarge | $6.19 |
c7i.4xlarge | $3.29 |
c4.8xlarge | $4.10 |
c4.large | $0.88 |
c6in.16xlarge | $5.16 |
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64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
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Usage instructions
Please ensure the connectivity to FortiCare (https://directregistration.fortinet.com:443 ) by checking all related setup on security groups, ACLs, IGW, route tables, public IP address...etc.
After deploying the instance, click on Manage in AWS Console to see the running instance and public DNS address to continue the configuration of the FortiGate-VM. Connect to the secured Web UI via the public DNS address: https:// <public DNS address>. For any CLI configuration/settings, SSH is required to log into the CLI. Default login credentials are with a username of admin and the AWS Instance ID value as the password. The FortiGate-VM AWS Install and Configure guide is located at https://docs.fortinet.com/document/fortigate-public-cloud/7.0.0/aws-administration-guide/
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Vendor support
This product is intended for On-Demand subscription. Please contact Customer Support with the following information instead of trying to register in FortiGate management GUI:
- The serial number of your FortiGate instance
- The email ID of your Fortinet account. If you do not have an account yet, please sign using the link below
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Reliable security has improved internet routing and optimized multi-site traffic performance
What is our primary use case?
As a customer, we work with Fortinet FortiGate. Our major use case for Fortinet FortiGate is our Internet, serving as the main device for routing, firewall features, and everything.
What is most valuable?
Fortinet FortiGate is one of the best firewalls in the market currently, with a lot of next generation firewall features embedded into it, including SD WAN, which is one of the best services for traffic steering, managing packet log jitter and latency for any applications, making it unbeatable in terms of pricing compared to other firewalls.
It has a significant impact on our network performance as we are a health care company where users access health care business website URLs, and any latency is managed by SD WAN without manual intervention, benefiting the operation as we have more than a thousand users across different locations.
Fortinet FortiGate Unified SASE is effective in providing security policies across multiple locations, incorporating zero touch provisioning that is very impactful and beneficial in managing network problems.
In terms of hardware-assisted DDoS protection with Fortinet FortiGate, it is performance-based, depending on the number of concurrent sessions, users, and the specifications of the hardware product.
What needs improvement?
The one concern I have with Fortinet FortiGate is the firmware versions, which often have many bugs when upgraded, leading us to revert back to older versions multiple times in my lifecycle.
For example, when upgrading the firmware version, we noticed that one of the services was not working, resulting in no packet flow for a VLAN until we reverted back.
The main area for improvement in Fortinet FortiGate is the firmware versions, as we face uncertainties regarding upgrades and frequent bugs that require self-fixing of problems.
For how long have I used the solution?
We have been using Fortinet FortiGate since two thousand three.
What do I think about the scalability of the solution?
Fortinet FortiGate is very much scalable, with all models from Fortinet being impactful.
How are customer service and support?
Technical support from Fortinet is generally good, though there are times when it could be better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used other firewalls, including Palo Alto, which we find to be very pricey compared to Fortinet FortiGate.
How was the initial setup?
The deployment process for Fortinet FortiGate is straightforward.
What about the implementation team?
We conducted the deployment ourselves without the help of an integrator or consultant.
What was our ROI?
The return on investment with Fortinet FortiGate is very good, as it is one of the best products available in the market.
What's my experience with pricing, setup cost, and licensing?
In terms of price for Fortinet FortiGate, it is not considered that expensive when compared to other products; it is medium priced for SMB businesses.
Which other solutions did I evaluate?
Palo Alto is a premier product, but both solutions have their unique advantages, making it difficult to declare one superior to the other.
What other advice do I have?
We have Fortinet FortiGate in different locations, where every location serves as a data center using hub and spoke technology, connecting all spokes to a primary hub and a secondary hub for reliability.
We use segmentation in core switches; however, the segmentation features are primarily managed by Cisco switches and not by Fortinet FortiGate firewall.
The effects of SD WAN integration on remote users and application performance are very positive, as we integrate all traffic through Fortinet FortiGate SD WAN and aim for configurations that enhance efficiency across locations.
We have been using SD WAN with Fortinet FortiGate for more than five or six years.
Fortinet FortiGate Unified SASE is effective in providing security policies across multiple locations, incorporating zero touch provisioning that is very impactful and beneficial in managing network problems.
The effects of SD WAN integration on remote users and application performance are very positive, as we integrate all traffic through Fortinet FortiGate SD WAN and aim for configurations that enhance efficiency across locations.
With Fortinet FortiGate, the SD WAN feature is included with no additional costs, which stands in contrast to other products like Cisco and Palo Alto, which charge extra for similar features.
I would rate this review an eight out of ten.
Unified security has protected diverse environments and supports consistent policies everywhere
What is our primary use case?
I used to work with Fortinet FortiGate and I am using Fortinet solutions as well. I still use Fortinet FortiGate . Everything regarding Fortinet FortiGate, I was working in a telecom operator who was a partner to Fortinet FortiGate and we were reselling Fortinet solutions to our enterprise customers. Plus, Fortinet has a lot of solutions for telecom network operators as well. So we have deployed a Fortinet solution for protecting our infrastructure as well. In my current role also, we are using Fortinet solutions as security operation center tools.
So we were using SD-WAN of Fortinet FortiGate as well and we used to sell Fortinet FortiGate SD-WAN to our enterprise clients as well, and the feedback is pretty good. The box is quite good, especially on the throughput. So usually for other vendors and the market leader vendors, whenever SD-WAN is activated on the box, the throughput of the box reduces while in Fortinet FortiGate boxes, the throughput remains consistent and you can turn on and off the features as you want, and it is quite intuitive to use Fortinet FortiGate solutions.
So we use Fortinet FortiGate data center firewall and with IDPS functionality. FortiAI is the add-on on top of Fortinet FortiGate firewall. So we use those solutions which help us to protect our setup from cyber attacks and in near real time it gives a lot of visibility using machine learning and helps us remediate the incident in near real time basis.
I work with other solutions such as VMware, Cisco, and a few more SD-WAN vendors.
What is most valuable?
Fortinet FortiGate has started as a firewall solution for branch locations and protecting a smaller branch of say 50 or 100 users to start with. Then Fortinet FortiGate has enhanced their offerings and now they are offering solutions for protecting data centers, branches, head offices, cloud infrastructure and everything. So Fortinet is one of the players who is having the full bucket of solutions for protecting applications across the deployment locations, being a branch or a head office or a data center or in the cloud as well.
Regarding Fortinet FortiGate, one of the key fundamental principles they are following while creating products is affordability. Second one is a uniform software code which they use for creating products and the interoperability with the Fortinet ecosystem. So as I said, Fortinet has started as a firewall vendor and then now Fortinet is offering SD-WAN, software-defined LAN, Wi-Fi, plus a lot of solutions for protecting cloud-based deployments and applications. I understand that I am using a few of the solutions which are required for running a managed security service provider setup and security operations center. So those products are also quite promising. To summarize, one is affordability and the efficacy of solutions. Plus I understand Fortinet keeps on investing high in their R&D budget. So that's where they are able to bring a lot of innovation and they make their product quite contemporary in that sense.
Regarding the effectiveness of Fortinet unified SASE , it provides necessary uniform security policies across multiple locations, being in the cloud or in a branch location or in some data center or anywhere in the world actually. So that's where SASE plays a pretty important part and Fortinet has achieved that objective very well.
Regarding the experience with the unified agent in Fortinet unified SASE, it impacts our operations mostly positively. That helps us reduce our overhead for managing the endpoint deployment. With the agent, it is a single agent that does multiple jobs. And this agent signals very well with Fortinet FortiGate SASE deployments and the overall experience is pretty good. It is easy to deploy, easy to manage, and most effective.
Regarding the dynamic segmentation feature, it is a very fantastic feature and one has to have that feature for protecting the lateral movement of cyber threats or maybe when hackers are trying to orchestrate the larger cyber attacks. So this dynamic segmentation really helps us provide a segregation of the application landscape as well as ensuring that the cross talk between the applications does not go uncontrolled. Secondly, if any malware is deployed somewhere, it helps us protect those malware implications within a certain segment only and not span across the data center.
Regarding DDoS protection for managing data center traffic, I understand Fortinet has solutions for DDoS but I do not see those being used in the market. The market is controlled, rather dominated by two or three vendors, and I guess Fortinet is not a preferred vendor for having DDoS solutions.
What needs improvement?
I would say 8 out of 10 regarding the stability of Fortinet FortiGate. It requires a lot of bug fixing and what I understand, Fortinet is fast enough to provide bug fixes and patches, but usually I suggest Fortinet should do thorough testing of their releases and software releases and once probably they can reduce the frequency of new releases but make it stable. That's what my recommendation is.
As far as the core objective of Fortinet FortiGate is concerned, I think they are meeting the targets but I guess for rolling out new features and new updates, they are doing a bit of hurry just to cope with the market dynamics. But possibly, I understand that they are compromising on the quality of the software and stability. So over there they have to improve. Rest of the aspects, I guess they are doing pretty good. We are happy.
Regarding my experience with Fortinet FortiGate in comparison to maybe some other vendors such as CyberArk, Fortinet is in the top three and they give a lot of competition to their nearest peers in the market. But I guess Fortinet is really struggling in software-defined LAN, Wi-Fi, and FortiSwitches space. So they have to make their products more affordable in Forti-switching and Forti-WiFi space. They are not able to compete effectively with the nearest competitor HP Enterprise and HP Aruba.
For how long have I used the solution?
Around now it's almost 18 years that I've been working specifically with Fortinet FortiGate.
What do I think about the stability of the solution?
Regarding technical support from Fortinet, whenever the bug has been reported or stability issues are reported, we see the support provided by Fortinet is good. But again, rather than controlling damage, I guess they should be working more towards preventing the damage rather than controlling the damage.
What do I think about the scalability of the solution?
Regarding scalability for Fortinet FortiGate, my experience says for branch networking, the product is excellent and it supports the scalability of 2X or 3X at times. But for data centers, one has to size the components and size the solution very carefully because these components are deployed one time and remain in life for at least five to seven years. So one has to keep in mind, it is not so easy to replace the boxes. For Fortinet cloud solution, I guess they have achieved the required elastic scales. One has to only upgrade the licenses and go for a higher tier of subscription and then the scalability is achieved in a very seamless way. But for hardware products, especially in data center and head office environments, one has to carefully size the products because they are not so elastic actually. One has to size it well.
How are customer service and support?
I would rate them seven.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I work with HP to some extent.
How was the initial setup?
Regarding deployment process, Fortinet has a component called FortiManager and FortiAnalyzer. So these two platforms are providing many templates to automate workflows and achieve zero-touch provisioning. So that way deployment is pretty straightforward and easy.
What about the implementation team?
I have deployed a lot of Fortinet solutions on AWS cloud using FortiManager's FortiAnalyzer, Manager, and FortiGate virtual appliances on the AWS Marketplace .
What was our ROI?
This is clear good ROI wherever Fortinet is used as a security product, but not in the Forti-WiFi and Forti-Switching products for sure.
What's my experience with pricing, setup cost, and licensing?
It's quite affordable for Fortinet FortiGate. It's quite affordable for branch networking for sure. For core security components such as firewall, IDPS, and all those things, they are pretty affordable. That's why they won the market and are now market leaders. But some solutions, such as running SOC tools, Fortinet SIM, or Forti-WiFi and Forti-switches, they are coming on a higher side. They're more expensive than their better competitors.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Unified security management has simplified data center protection and optimized branch connectivity
What is our primary use case?
The key use case that we and our clients work with Fortinet FortiGate is mainly the firewall part, the management part, and monitoring. These are the three aspects on which we are using Fortinet FortiGate .
We are using SD-WAN with Fortinet FortiGate, and it works pretty well. Multiple branches are connected to the head office.
We utilize Fortinet FortiGate data center solutions in most of the data center. Most of our clients are using data centers, so we use Fortinet FortiGate in the data centers.
On a regular basis, we help our clients to deploy the security fabric because compliance governance and audit come into the picture, and responsibility has to be decided.
What is most valuable?
In my opinion, the unique or most useful functions of Fortinet FortiGate are that it has a pretty simple deployment. It does not have any complex plugins or anything. It is very straightforward for configuration purposes. All of the configuration parameters are there in a single dashboard. Depending on your licenses, you can just configure them and then they are ready to go. The testing part is pretty easy. It is not more difficult than other firewalls.
My impression of the effectiveness of Fortinet Unified SASE is that it is pretty good, and all the products of Fortinet FortiGate are available in a single dashboard. There is less complexity for that.
I have experience with the Unified Agent in Fortinet Unified SASE . Most of the time, it is used with Unified Forti. We have multiple devices which we can connect through that. Most of the time when we deploy this, we have to deploy the agent. The agent has less overhead on the systems. Performance does not degrade for the end users. That is beneficial.
What needs improvement?
In my opinion, a potential area of improvement for Fortinet FortiGate is that while it has a pretty good dashboard, which is not an issue as such, when we talk about hardware parameters, sometimes the hardware gets pretty heated up. Given the amount of traffic going through it, that is fine. However, the heat of the hardware has to be looked into. Fortinet FortiGate firewall is good, but other products like the switching part and all that fabric, in handling very audio-video traffic, sometimes it struggles on the switching part, but on the routing part, it is fine. On the firewall part, it is good; there is no issue as such up till now.
Additionally, I suggest that Fortinet can add software which is in a controlled way, particularly regarding AI and ML. It should not happen that the AI/ML takes certain decisions which are not beneficial for the organization. The control should remain with the team members who are responsible for configuring this firewall.
For how long have I used the solution?
I have been working with Fortinet FortiGate for more than 10 years, probably around 13 years.
What do I think about the stability of the solution?
For Fortinet FortiGate stability, I can say nine. It is pretty stable.
How would you rate stability?
Positive
What do I think about the scalability of the solution?
Regarding scalability, the ability to expand, I also rate it as nine. It is easily scalable.
How would you rate scalability?
Positive
How are customer service and support?
Regarding technical support from Fortinet vendor support, I would place it at nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been with Fortinet for a pretty long time and with Sophos, as I mentioned previously. If I compare Sophos and Fortinet, I would consider Fortinet FortiGate for critical segments and Sophos for small and medium segments.
How was the initial setup?
The initial setup for Fortinet FortiGate is pretty simple.
What about the implementation team?
We are partners with Fortinet, and I can confirm that we are not just integrators, but we are also resellers for Fortinet.
We sell the product directly for the vendor, not through some marketplaces; we sell directly to our end users.
What was our ROI?
In my opinion, the main benefits that end users receive from Fortinet FortiGate are that the return on investment is good. Whatever money we invest in Fortinet FortiGate product, we get it back in two years' time. It is pretty secure, having very robust hardware and software. Updates are pretty good, and in the event of an issue, updates are pretty quick. It is a pretty solid product, with the amount of money we are paying out there.
The dynamic segmentation feature in Fortinet FortiGate is working fine. We have used it, and it is pretty good. The configuration timelines have reduced because of this particular product.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, I would say it is pretty good, so we can say ten for that.
I confirm that it is reasonable money for that solution.
Which other solutions did I evaluate?
Regarding the integration of SD-WAN with Fortinet SASE on application performance for remote users, right now we are not using SASE from Fortinet FortiGate.
What other advice do I have?
We will recommend Fortinet FortiGate to other users. It is totally up to the client requirements. I rate this review overall as nine.
Comprehensive security has simplified multi-site deployments and protected remote users
What is our primary use case?
I have worked on multiple products including Fortinet FortiGate VM, Fortinet FortiGate firewalls of different models, FortiSwitch, FortiAP , FortiADC , FortiWeb, FortiAuthenticator , and some other products as well.
I have been working on Fortinet FortiGate and Fortinet FortiGate VM for around five or six years. I have deployed it as a perimeter firewall, as a data center firewall, and as a campus firewall in many banking sectors, commercial sectors, and oil and gas sectors. Most of my clients have deployed Fortinet FortiGate firewall on-premises to protect their services.
What is most valuable?
The ease of use and the user-friendly interface are the beauty of this firewall. The UI itself and the documentation are completely available on the internet. The UI is very easy, and you can easily understand the implementation. The product itself has very strong deep features and security features including IPS and malware protection to prevent and save against cyber attacks.
I have very good hands-on experience and very good deployment experience with Fortinet FortiGate SD-WAN. Fortinet FortiGate SD-WAN allows you to use multiple internets and multiple interfaces separately to load balance your internet and to load balance your services between multiple service providers. This is a very good feature in this firewall that you cannot get as a free default feature in other brands.
The network performance after enabling SD-WAN is very smooth and very efficient. I recently deployed this in forty commercial sector sites with stores that previously had MPLS circuits. With the MPLS circuit, they had a very high cost for private connectivity between sites and branches. After deploying SD-WAN, the operational cost was cut down around fifty to sixty percent because of this implementation. All MPLS costing was wiped out from their IT budget and is now dependent on internet circuits, which are normally standard internet connections.
SASE is a very good feature. For example, I recently deployed this for a customer with users in remote locations. The issue was that they wanted users to remain connected and keep monitoring systems after office hours with no malware installed on the laptop while staying protected. The use case of SASE involved implementing the POP itself on the cloud. The users, whether remotely at home or anywhere in the world, are connected to and keep connected with POP. They access the internet securely with secure company policies as defined by IT. They are not allowed to go directly to the internet without IT policies as defined on SASE POP. There is very good integration from SASE to Fortinet FortiGate firewall to access private access.
What needs improvement?
For improving sectors, they need to focus on technical support and work on the technical part. Although it is good, they need to onboard these things and improve the technical part of the support factor. Although it is good, it needs much more improvement to get more business and a bigger footprint in the market. Second, AI in the market and malware detection exist. Fortinet FortiGate already has these features in the Fortinet FortiGate sandbox features with built-in AI features. I prefer that they work on more features that they can provide in Fortinet FortiGate firewall.
I would rate this product ten out of ten. For example, when comparing it with Palo Alto and Fortinet FortiGate, I can provide a very good point. In Palo Alto, some features must be purchased separately. In Fortinet FortiGate, it comes with the Wi-Fi controller built-in. Features that you need to buy a separate license for in Palo Alto do not require additional licenses in Fortinet FortiGate as they are built as complimentary features in this firewall.
What do I think about the stability of the solution?
The network performance after enabling SD-WAN is very smooth and very efficient.
What do I think about the scalability of the solution?
Scalability is the same, and I would rate it ten out of ten.
How are customer service and support?
Technical support can be marked as ten out of eight. There is some lag, but you can find documentation and all things over the internet. They can provide support, and I would rate it eight point five to nine.
How would you rate customer service and support?
Positive
What about the implementation team?
My technical team are all technically expert in deployment of Fortinet FortiGate firewall.
My team has around five or six people who are all technically sound in Fortinet FortiGate firewalls.
Which other solutions did I evaluate?
If we are talking about Check Point, Cisco, and Palo Alto, these are the top-tier firewalls and top-tier vendors for providing firewalls. Following the Gartner report, Palo Alto and Fortinet are at the top in the Gartner report. Because of that, Fortinet FortiGate firewall itself does not require management centers as required in Cisco and Check Point. Fortinet FortiGate firewall cannot be managed by a management center. In Fortinet FortiGate case, there is no requirement for these prerequisites to configure or implement Fortinet FortiGate firewall without a management center. We can deploy Fortinet FortiGate firewall without any management center. It is a very web-based firewall and you can access the firewall GUI from the website, and we can easily deploy it without any management center. In Check Point or Cisco cases, a management center is required. In Cisco case, the Firepower Management Center is required to get the advanced features. But in Fortinet case, it does not require these things. This is a very beauty of this firewall.
I suggest buying Fortinet instead of buying Palo Alto, Cisco, or Check Point. I will definitely recommend Fortinet.
What other advice do I have?
Fortinet FortiGate has different models of firewalls which are high capacity and high variant firewalls that you can deploy as data center firewalls to protect your data centers, your server farms, and your services which are hosted inside a data center.
Fortinet FortiGate has embedded services, these FortiGuard services which have machine learning-based and artificial intelligence-based malware analysis. These services analyze malwares and next-generation malwares that are not easily identified by signature-based detection. They have the capability to analyze malware by AI-based methods and can identify zero-day attacks. Before they exploit as a zero-day, they prevent this signature and stop this attack to prevent that this is an attack. Those services are hosted in my data centers, web applications, storage, and SaaS. All are protected by those cyber attacks.
Regarding pricing, we cannot compare it right now because pricing matters based on business size and the business deal. We cannot say whether it is high or low. Sometimes we can easily compete with any brand, and in some cases we cannot compete. For example, if we have a big deal, we can get good discounts from Fortinet team. In some cases, the deal is not big, so we cannot get enough good discount. Deployment from FortiSASE to your Fortinet FortiGate firewall over SD-WAN is very easy. Fortinet gives you multiple connections from SASE POP to your Fortinet FortiGate firewall. They have fully redundant connections on SASE POP if you have the same redundant connections with ISP connection on your Fortinet FortiGate firewalls. They have the secure SPX tunnel from FortiSASE to Fortinet FortiGate firewall. You can easily access from Fortinet FortiGate firewall to SASE applications and SASE users who are connected on SASE POP can access local services from SASE POP to Fortinet FortiGate and access the local services.
My overall rating for this product is nine out of ten.
Unified security fabric has enabled centralized control and has simplified multi-site protection
What is our primary use case?
I mainly use Fortinet FortiGate to implement it as a perimetral firewall solution because Fortinet FortiGate are next-generation firewalls. I use it to protect internal network customers and configure remote access, firewall policies, internal access websites, web filtering solutions, IPS, and IDS configurations.
I implemented it approximately one year ago in an Italian manufacturer producer. My perspective on the effectiveness of the unified SASE in providing consistent security policies across multiple locations is that it is very similar to Fortinet FortiGate, so if you know how to manage Fortinet FortiGate firewalls, it is easier and very easy to implement and configure FortiSASE .
For Fortinet FortiGate, it is very easy because it is very near to zero-touch provisioning. You need to install the box and if we speak about hardware appliances, you just need to install the boxes on the infrastructure and connect the cables to connect Fortinet FortiGate firewalls to the internet routers or MPLS routers, and configure basically the main IP address to have the connectivity. Next, you configure policy firewalls and it is very easy and very fast.
You can implement Fortinet FortiGate for small, medium, and large enterprise because it is very suitable for small and medium enterprise. For one to five or six firewalls on different branches or different sites, you can manage it manually and independently. But if you need to scale or have a large enterprise deployment, you can manage all Fortinet FortiGates directly in one panel with the FortiManager solution. There is a dedicated orchestrator delivered by Fortinet in hardware or VM solution, and with FortiManager you can manage all Fortinet FortiGates in one platform. For example, two years ago, I used to manage around 500 Fortinet FortiGates with FortiManager. It is very scalable with the correct solution and the other things you need to manage large deployments.
What is most valuable?
What I appreciate the most about Fortinet FortiGate is that it has a very large integration using Fabric , which they call Fabric Connectors. With Fortinet FortiGate firewalls, you can manage not only the perimetral firewalls but also all the internal infrastructure. For example, you can connect access points of Fortinet for wireless and Wi-Fi and manage them directly on Fortinet FortiGate. The same applies for switches and other Fortinet appliances that can be managed directly from one single dashboard.
What needs improvement?
Fortinet has developed the firmware for Fortinet FortiGate extensively. They change the operating system continuously and very often. Sometimes they introduce many features or new features or change the commands or the method you need to use to implement something or some configuration. The fact is if you develop always or very often the firmware, you need to study every release to see if there is a new feature or something changed. Sometimes it is difficult to remain aligned with the new firmware and the features.
You need to maintain alignment with Fortinet FortiGate. For example, in Europe, we have many policies and regulations, so you need to check, tune, and configure your firewall in the correct manner and maintain alignment with the policy of the European Union. You need to always check, improve, and maintain the firmware of Fortinet FortiGate up to date.
For how long have I used the solution?
I have been using Fortinet FortiGate for seven to eight years.
What do I think about the stability of the solution?
Sometimes I experience stability issues, but sometimes they are related to hardware not functioning properly or related to a software bug. Sometimes I have encountered this type of situation using Fortinet FortiGate. But in those specific cases, I opened a ticket and worked directly with Fortinet to resolve the issue for the customer.
How are customer service and support?
I have worked with the technical assistance of Fortinet for my seven to eight years of career with Fortinet, and I have opened tickets with different departments of the TAC. For example, the FortiSASE team is very effective. If you open a ticket, you have very good engineers to interact with, and they help in a correct manner. The flow is very clear to understand and resolve the issue. The only problem I have encountered in the last years with Fortinet is that if you open a support ticket for the main solution of Fortinet, for example, Fortinet FortiGate, FortiManager, or FortiAnalyzer, the support is not delivered directly from Fortinet but from partners of Fortinet. If you need to speak directly with the main core solution of Fortinet and you open a ticket, initially you are followed by a partner of Fortinet. But if you escalate to a more specific support, next you can go through a real Fortinet engineer. But sometimes this step extends the duration of the ticket and the analysis. I would give a score of 7.5 to 8 for the support of Fortinet FortiGate.
How would you rate customer service and support?
Positive
How was the initial setup?
The first time that I deployed Fortinet FortiGate depends on the size of the customer. For a small to medium customer, I think three days for the initial setup and to configure some firewall rules is appropriate.
What about the implementation team?
If you are a junior network engineer, you need to be followed by a middle or senior engineer in the backend that helps the junior to implement and test the solution. But for a middle or senior engineer, one person is adequate for deploying Fortinet FortiGate.
What's my experience with pricing, setup cost, and licensing?
I do not follow the finance perspective directly, but what I know about Fortinet FortiGate pricing is that it is very affordable compared to, for example, Palo Alto Networks. I have observed that some people see and speak about the price of the Fortinet solution as very convenient.
What other advice do I have?
I am a system integrator in Italy. Previously, until three months ago, I worked for one of the main partners in Italy called Maticmind SPA. Now I work for another system integrator, and we are a lower partnership, but we manage and install Fortinet FortiGate appliances for our customers. My overall review rating for this product is 8 out of 10.