Alert

Enterprise Alert 2016

DERDACK's software enables a super fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT, e.g. for customer-facing service or manufacturing process control. Derdack combines three pillars of effectively responding to incidents: alerting, collaboration and remediation. Enterprise Alert - reduces alerting noise and improves accountability through targeted notifications with tracking & escalations. It supports voice (with TTS), SMS text, IM, email, smartphone... Read more


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    Latest Version

    6.2.3



    Delivery Method

    64-bit Amazon Machine Image (AMI) (Read more)



    AWS Services Required

    Amazon EC2, Amazon EBS


    Highlights

    • Mobile alert notifications with tracking, escalations & duty scheduling
    • Anywhere ad-hoc collaboration via chatops and conference bridging
    • Genuine anywhere incident remediation with a mobile app

    Product Details

    • Version: 6.2.3
    • Available on AWS Marketplace Since: 11/22/2016
    • Note: Always ensure your operating system is current for your needs.

    What's Included

    This product includes both of the software packages described below:

    Enterprise Alert 2016

    DERDACK's software enables a super fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT, e.g. for customer-facing service or manufacturing process control. Derdack combines three pillars of effectively responding to incidents: alerting, collaboration and remediation. Enterprise Alert - reduces alerting noise and improves accountability through targeted notifications with tracking & escalations. It supports voice (with TTS), SMS text, IM, email, smartphone push, IP push and fax. - enables ad-hoc anywhere collaborations including one-touch phone conferences, incident detail sharing and much more - from anywhere. - comes with a great mobile app for Windows Phone, iPhone, Android and Blackberry for an app-enabled execution of IT automation jobs defined in Microsoft SCO, HP OO, Powershell and other automation systems. - enables 24/7 on-call operations and provides the most advanced system for scheduling and managing on-call duties and shifts. - provides plug & play, 2-way smart connectors for major IT management systems like Microsoft System Center, as well as numerous open and customizable APIs like SOAP, HTTP, SMTP, XML, ASCII, CLI, OPC, RS232, SNMP, etc.

    Resources

    Usage Instructions

    1) Access the application via a browser at http://<public_dns>/eaportal/.2) Select a password for the administrator of the product and enter and email address, followed by your mobile phone number...

    Read more

    Support Details

    Enterprise Alert 2016

    Derdack delivers a portfolio of professional services to guarantee efficient and fast deployment and successful and profitable operation and maximum exploitation of its Enterprise Alert software. Derdack offers its know-how and expertise within optional support and service agreements.

    http://www.derdack.com/enterprise-alert/technical-support/

    AWS Infrastructure

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services. Learn more

    Refund Policy

    No Refunds

    End User License Agreement

    By subscribing to this product you agree to terms and conditions outlined in the product End User License Agreement (EULA).

    This product is currently unavailable.

    Pricing Information

    Use the Region dropdown selector to see software and infrastructure pricing information for the chosen AWS region.

    For Region

    Bring Your Own License (BYOL)
    Available for customers with current licenses purchased via other channels.

    Pricing Details

    Software pricing is based on your chosen options, such as subscription term and AWS region. Infrastructure prices are estimates only. Final prices will be calculated according to actual usage and reflected on your monthly report.
    Software Pricing
    The data below shows pricing per instance for services hosted in .
    Infrastructure Pricing
    Total hourly price will vary by instance type and EC2 region. Click here for full EC2 pricing

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