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Acqueon Engagement Cloud - Voice

By: Latest Version: 405
Windows
Windows

Acqueon Engagement Cloud - Voice

Product Overview

What's Included

Note: Always ensure your operating system is current for your needs.

This product includes both of the software packages described below:

Acqueon Engagement Cloud - Voice

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AEC is an enhanced outbound voice dialer platform, that natively integrates with Amazon Connect by leveraging its Agent skilling and voice infrastructure. It provides real-time lead filtering, segmentation, prioritization and scheduling. This helps significantly improve right party connect (RPC) and agent efficiency which aligns with business goals.

Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run any compatible Windows-based solution on AWS' high-performance, reliable, cost-effective, cloud computing platform. Common Windows use cases include Enterprise Windows-based application hosting, website and web-service hosting, data processing, media transcoding, distributed testing, ASP.NET application hosting, and any other application requiring Windows software.

Version

405

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Categories

Operating System

Windows, Windows Server 2012 R2 2012R2

Delivery Methods

  • CloudFormation Template

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