Overview
Product video
Cherwell IT Service Management (ITSM) is a comprehensive suite of solutions designed to help IT organizations deliver on the goal of providing powerful employee and customer experiences. With built-in support for 11 Pink Verified ITIL applications, a powerful automation engine, and an extensive array of out-of-the-box integrations, Cherwell ITSM enables you to rapidly meet the changing and growing demands across your organization.
Cherwell's Low-Code design accelerates the creation of dashboards, service portals, forms, process workflows, task automation, searches, and more. This results in faster and less costly initial deployments, quick roll out of enhancements, processes and services, and smoother upgrades.
This bundled offer, built exclusively for AWS Marketplace, includes the full Cherwell ITSM suite of applications as well as complementary tools within Cherwell's marketplace to extend the value of service management across the enterprise. This includes solutions for HR Service Management, Facilities Management, Information Security Management, Project Tracking, and Customer Service Management. The bundle also includes training credits to ensure your organization is prepared to maximize the full benefit of an advanced ITSM solution.
For flexible payment terms and alternate license counts and to ensure Cherwell Professional Services is engaged to help you be successful, please contact us for a private offer:
Highlights
- 11 Pink Verified ITIL applications and access to complimentary tools through Cherwell's exchange
- Adaptive mobile user experience
- Includes both test and production environments to test changes before applying them to your production environment
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/36 months |
---|---|---|
Tier 1 | 50 concurrent user BUNDLE (see above for bundle description) | $496,800.00 |
Tier 2 | 100 concurrent user BUNDLE (see above for bundle description) | $849,600.00 |
Free Trial | 30 Day Free Trial | $0.00 |
Vendor refund policy
Refunds are not available
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Cherwell Software offers 24/7/365 customer support to all customers
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.