Cloud Protection

Radware DDoS  dashboards are very interesting for me. The specific dashboard for analyzing traffic is very useful since I can display the different traffic of my customer for specific countries, such as Colombia, the United States, or India. This information is very important for protecting the solution. Another dashboard shows attacks, allowing me to check the amount and size for different types of attacks. In another dashboard, I can find reports, and it is very interesting how the reports work because I can configure them for different policies or physical interfaces. This is very useful for me. Another dashboard requires a license for GIL, but I don't have much experience with that feature. In general, this is good for me.

The best thing about Radware DDoS  for me is that the solution is very accurate. The information and the different types of graphics and data are very important. It is easy to operate and to understand the solution in my case. I had the opportunity to work with other types of solutions, Cloudflare , for example, and Forti DDoS, which is another solution for Fortinet specific to DDoS attacks. Radware is very easy to use. In fact, I had the opportunity to finish many courses for this type of technology.

Radware released a new solution specific to HTTP or Layer 7, and I find this solution very interesting. I try to know more about this specific solution because nowadays many types of attacks are not only Layer 4 or Layer 3 but also application-layer attacks. This solution is very important for me because it aims to understand the traffic, the different protocols, the thresholds for specific applications, and I try to understand the correct behavior. In order to do this, I aim to mitigate different types of attacks. This solution is a significant win compared to other vendors because it tries to understand the traffic and the behavior of the traffic, and it utilizes intelligence or machine learning to mitigate false positives, which is highly customized for different types of customers.

It is very interesting how Radware DDoS works because it is necessary to understand how different types of traffic operate. It is necessary to understand how DNS works. DNS, the domain name system, requires understanding the different queries. The solution for specific DefensePro is very interesting because I can configure the queries and the different types of queries of DNS. This solution permits me to configure and protect the DNS service for different companies. This customization is very easy to implement in order to protect the DNS solution.

Radware can improve in several specific areas. The downside is the marketing. Radware does not have the same presence as others, such as Cloudflare  or Akamai . This is a key factor because many types of customers prefer other solutions due to marketing. In my experience, the cloud solution needs improvement. For example, Cloudflare is better in this aspect. This is the downside for Radware, but this is my opinion only.

Marketing for the presence of different types of solutions is one area. Another is the cost. The different solutions for Radware DDoS are expensive. Better pricing is needed. The solution is very expensive, and a less expensive solution would be very beneficial because many people could acquire this solution and these products.

I have had the opportunity to use Radware DDoS since 2018.

Stability depends on the architecture and how the overall environment works. For example, when I have the DDoS solution, I need DefensePro. DefensePro is the technology that is in front of the traffic and protects against DDoS attacks. It is common for Radware to launch this solution with another product called Cyber Controller. This Cyber Controller is for logging and analyzing traffic to report and understand if a DDoS attack is occurring. In my experience, I don't have many issues with this. I remember only one time when not Cyber Controller but APSolute Vision, an earlier product, the memory and disk were full. When this happens, users can't connect. I solved this by contacting a Linux expert to increase disk size, which allowed user access again.

Support has two phases. I remember once that support was very bad, but if I don't have all the information, such as packet capture, architecture, or topology explanation, it is very difficult to present the correct environment to technical support, and it is easy to lose time. However, I had the opportunity at another moment with all the information collected in a document of files that explains the topology, how traffic works, and what the issues are that need to be reviewed. Then the support is good. For me, it is necessary to communicate effectively both about the technology and the context to ensure Radware understands everything quickly and efficiently.

My experience with other types of DDoS solutions is relevant. If I were to compare other solutions to Radware DDoS, I obviously view Radware as better. I had the opportunity to implement Forti DDoS, which is a solution for attacks by Fortinet, but the solution is very slow and hard to set up or configure. The concept of security is different, and for me, the solution for Fortinet is very bad compared to Radware. Radware works very well. I had the opportunity to operate Cloudflare, and it is good, with the solution in the cloud. For example, many customers move to Azure  or AWS , and this solution is very native in those environments. I don't know how Radware works in this specific environment.

The initial deployment is very easy because when I implement this solution, the information and different materials from the vendor are very useful in order to implement it. Last year, I had the opportunity to implement a Shield for an important customer in Colombia, specifically in the government and forces in my country, Colombia. I had the opportunity to implement a Shield using DefensePro. I don't remember if it was a model 60 or 60P, but this solution is very useful, and the different stages to protect the solution for our customer are very good. The customer is happy with this solution because when the plan and the solution are very stable, it is easy to migrate.

The implementation of Radware DDoS technology requires proper planning and technical expertise. The material is very good because the technical information is useful for me. Deployment is typically in on-premises environments and needs careful integration into existing networks. It is common to know all technology and architecture of the network to avoid impacting latency or availability with this solution. But it is very common in these types of migrations or using this technology.

During the initial phase, the solution must learn the normal traffic. For example, planning with the customer on how the solution works is necessary. The initial phase is when it learns the traffic patterns for one week, two weeks, or three weeks, depending on the quality of traffic. After this time, I can block the solution to protect the traffic. This stage should be very easy and comfortable for our customers. In my opinion, this solution is very good for customers because in just two phases, I can protect against different types of DDoS attacks easily and quickly.

This behavior-based detection technology, VDoS, is a component that uses a mathematical statistical module that builds a threshold. This threshold is based on the amount of traffic and obviously behavioral patterns, such as how many packets in SYN, ACK, and the different flags for TCP or UDP traffic. The accuracy of these various traffic types is registered all the time.

It is very interesting how Radware's protection ensures that legitimate users are not affected during a DDoS attack. When I have the correct baseline, the traffic is blocked when it passes this baseline. It's very interesting how it works because the traffic is analyzed and registered. When the traffic is detected as illegitimate, it is blocked or dropped. It is necessary to make a decision in DefensePro in order to block or manage the traffic. Once I detect and correct it in DefensePro, obviously the traffic is blocked and returned for the customer. I have had the opportunity to see when different types of attacks materialize for different customers, and I understand that the customer continues using the traffic during an attack. It is very important for me that when different types of attacks materialize, the availability of data is vital for our customers. Radware works very well on this topic.

Radware can detect an attack very quickly because in November last year, I had the opportunity to implement this solution for another customer in banking, and I find the detection of different types of attacks to be very quick. During the initial phase, it learns to understand how the traffic flows. But once the traffic is detected, I can review different types of attacks, such as UDP attacks. ERT is another type of solution for Radware and is also very quick. When the traffic is analyzed, it quickly detects traffic for Radware in my experience. During this initial learning phase, while the traffic is learning, it obviously passes through and is not blocked. Then when I establish a plan with the customer of one week or two weeks to block the traffic, it obviously works better.

I like this technology because the concept of security is very good for me. It's very interesting how security impacts organizations. I like how Radware works because the concept of security is necessary to protect an organization's assets in order to mitigate the different attacks that can be launched nowadays. I would give Radware DDoS a rating of seven out of ten.

I currently use Radware DDoS  to mitigate DDoS attacks, specifically highly volumetric DDoS attacks. There is an option to mitigate Layer 7 DDoS attacks to a good limit, though not fully. The better capability of this device is its machine learning capability, as it can create its own signatures on zero-day attacks.

Radware DDoS  is effective at mitigating advanced DDoS threats such as burst and DNS attacks. This kind of attack is dealt with well when it comes to mitigations in Radware because the DDoS works efficiently in such scenarios.

Radware's protection ensures that legitimate, normal users are not affected during a DDoS attack because of the quota values. I set up these values based on the historic traffic I see, which is beneficial so that Radware DDoS will only be activated if the traffic is above that particular level. Another way is by using the security template, where I can allow genuine traffic based on the ports and protocols. I can create my own signatures in the security template to always allow them during a mitigation, and through these ways, I can achieve that.

The better capability of this device is its machine learning capability, as it can create its own signatures on zero-day attacks.

Radware DDoS's behavior-based detection technology is the best thing I have. I do not need to worry about any new forms of attack that are not pre-configured for filtering because it can create its own signatures based on the quota values I set for each protocol. A higher filter mode is stricter, but in low mode, it works fine. Low and medium modes work well.

One downside of Radware DDoS is that the GUI should be more user-friendly. I have experience in other platforms as well, and what I see with Radware is that it is not as user-friendly as the other ones, so that is definitely one thing that needs improvement. Additionally, I do not have an option to open a new tab within the existing GUI. If I want to open something in a new tab and try to compare it with what I have on the previous page, I cannot do it. I also note that as far as I know, Radware DDoS does not have any authentication countermeasures to mitigate any attacks, which needs to be addressed. I know it has protections for SYN floods and all, but that should be changed. It should be more transparent where proper authentication should happen with the source.

In my opinion, Radware DDoS's response times after an attack need to be improved. The response time is pretty bad sometimes.

The SecOps dashboards for monitoring and reporting the metrics are pretty bad. That is where the comparison with NetScout is more applicable because the NetScout reporting is really good. I am referring to the mitigation reports or the forensic reports. It is very hard to get a scaled report in Radware, and even after a mitigation, putting out a report for that specific mitigation is a hard process. That definitely needs improvement.

The aforementioned SecOps dashboards provide historical information on protected objects, networks, and so on, but when it is a sample report, it is not that accurate. As the scale goes bigger, the accuracy of the report also degrades.

Radware has not helped me reduce the number of false positives I receive in response to an attack because, as I mentioned, I do not use Radware DDoS as a detection mechanism. I have other detection mechanisms, so I do not work with Radware regarding false positive reductions. That is handled on a separate platform itself, so it is not needed here.

I have been using Radware DDoS for six years.

I have not seen any lagging, crashing, downtime, or any sort of instability.

Scalability in Radware DDoS is pretty good for me. The platform is good in that regard.

I would rate the scalability as 8 out of 10.

I have contacted technical support or customer support.

The speed and quality of Radware DDoS's support should be improved. Sometimes I do not get clear answers, and sometimes I do not even get a response for days, which I have experienced. That definitely needs improvement.

The initial deployment of Radware DDoS was moderate for me; it was not that easy, not that hard.

Maintenance for Radware DDoS is a collaborative effort; I take help from Radware on maintenance. If there is an issue with the device, I reach out to them, but the platform is managed by me.

Non-technical users do not use the SecOps dashboards.

If I were to rate them on a scale from one to ten for support, I would give them a score of four.

The average amount of time it takes for Radware DDoS to detect an incident is pretty good because it is less than two minutes. The detection part is impressive, but I do not have an exact time for this because I do not use it for detection most of the time. My detection mechanism is a bit different from what is normal, so I do not use it much in that sense.

It took me maybe a week to fully deploy Radware DDoS for the first time.

I am not sure if Radware DDoS's deployment can be done with one person or requires an entire team, as I was not part of the onboarding of the platform.

We have been using Radware DDoS  extensively for the past two years in our production network within the utility sector. Primarily, we use it for application layer filtering and for direct termination with our Internet Service Providers (ISPs). Initially, we encountered several challenges during the configuration process, primarily due to the lack of ready-made templates. However, over the last two years, we have successfully implemented filtering measures, effectively mitigating our DDoS attacks by removing unwanted traffic directed at our public IP addresses.

This system has been crucial in securing our operations and meeting our specific needs for our data center. All public domain URLs in the utility sector are hosted behind an Internet firewall, ensuring that the traffic directed to these public domains is properly managed through DDoS protection. That sums up our experience with this system.

Radware DDoS has been effective at mitigating advanced DDoS attacks such as burst or DNS attacks and encrypted SSL floods because we blocked all public domain IPs through access lists at my DC router, where all the ILLs are delivered from the ISP. We are getting IOCs, which are Indicators of Compromise from CERT-In, NCIIPC, and CS K-Cyber Swachhata Kendra, from central agencies.

My experience with the behavior-based detection technology for real-time attack detection and minimizing false positives is quite positive. The behavioral framework we have consists of three layers. The first layer focuses on DDoS protection, as we are implementing two policies for two ISPs simultaneously. In our environment, we are not using an active-standby setup; instead, we utilize both links from each ISP. Therefore, we are deploying two identical boxes, one connected to each ISP. These ISP links are directed towards our management service, where all public domain sites are hosted in our data center. Regarding the behavioral aspect, let's consider a scenario where there is suddenly a spike in packet traffic from a public domain. We typically monitor the daily bandwidth usage on the ISP side. For example, if the average bandwidth usage is around 200 Mbps, but one day we notice a surge to 400 Mbps, this may indicate unknown traffic hits. This is particularly concerning because we operate in the utility sector, where we collect electricity bills each month. We use handheld devices to fetch these bills from our system, processing them at the beginning of each month. This increase in traffic could likely stem from these sources, as they may be generating numerous unknown visits to our data center servers in an attempt to log in.

To analyze this behavioral pattern, we first examine the trust levels associated with the bandwidth usage. We investigate the cause of the sudden increase in bandwidth and identify the unknown IP addresses responsible for the traffic. We then determine the locations of these IPs and formulate policies in our DDoS logon system to block any suspicious activity. Additionally, we address two other behavioral patterns: one through endpoint security for end-user services and another through anti-Advanced Persistent Threats (APT) measures. This comprehensive approach helps us safeguard our systems effectively.

Radware DDoS protects legitimate users during a DDoS attack. We have a behavioral filtering template that we enabled after subscription. Every month, we create a report analyzing the number of unknown hits generated from DDoS, identifying legitimate IPs from our customer base and unknown IPs from other countries. We conduct geo-fencing as the first level of protection, allowing only Indian region IPs to execute packets towards our management server. The second level involves using default templates to perform this activity efficiently.

The HTTP Layer 7 protection works effectively as the signatures are updated on a daily basis and automated from the Radware cloud. Zero-day protection happens automatically because the initial steps only require us to create the policy for filtering, but after that, it continuously does its job without any manual intervention.

The zero-day attack signatures for new types of attack threats and vulnerabilities are directly taken from the cloud and blocked. For DC network flow, the fast layer DDoS attack itself is removed from the entry point from the ISP side only. After that, the traffic lands with DDoS, coming from my perimeter firewall, providing another layer of filter and protection. After my perimeter firewall, the traffic goes to my anti-APT, where we perform another level of protection or filtering for DDoS.

There are areas where Radware DDoS could improve, specifically regarding centralized visibility. If someone is allowed access to one payment server but attempts to access the backend database and application servers from that source, we need to analyze the level of propagation. If they are performing suspicious activities such as random logins, it would be beneficial to have a centralized console that shows which IP is attempting which actions for greater visibility, enabling better analysis.

To sum it up, we suggest that clear visibility within a management console could significantly enhance Radware DDoS's usability. We use Radware DDoS and Check Point for our public site because understanding the origin and pattern of public hits is crucial. If the console could segregate packets by type—such as HTTPS, logger, database-related queries, or other behavioral data—and generate reports accordingly, it would better aid our analysis.

We have been using Radware DDoS for two years.

In terms of scalability, Radware DDoS excels. One device we procure is reliable and automates filtering by downloading signatures and providing behavioral analysis. It operates with predefined signature filtering without needing much from us other than receiving reports. I would rate its scalability as nine out of ten.

I have contacted technical support for Radware DDoS many times, and their support quality is the best I have encountered in my entire career. Their responses are quick, and the support surpasses my experience with other OEMs such as Check Point, Sophos, Fortinet, and Cisco, who can often be slow with their solutions.

I have faced issues and approached TAC, and their ability to provide skilled and technically sound support is impressive. They accurately address the service requests and come up with effective solutions faster than many other manufacturers. Their support is significantly better than other OEMs who often resort to trial-and-error methods.

Throughout my career, I have done DDoS filtering through ISPs, but currently, we have a dedicated appliance for DDoS, following recommendations from the DOT and Central Government of India for compliance with ISO 27001 certification.

The initial deployment process can be quite challenging. The business analyst or and solution integrator often creates confusion, particularly in our location. The Solution Integrators are usually not able to explain everything clearly in one go, which means we often have to go through the information piece by piece. As a result, completing the initial setup and implementation can take nearly forty-five days. If there were a ready-made template available, it would greatly simplify the process. We need to identify the specific hardware requirements and develop a checklist for hardware compatibility and configuration that meets our cybersecurity policies. To comply with these policies, we are currently working on strategies to mitigate potential risks.

Getting a ready-made template for hardware considerations, including guidance on how to harden that hardware before moving to the production level, would be extremely helpful. Additionally, having recommended guidelines from Radware on enabling these policies could streamline our implementation process. In my opinion, this approach would allow us to complete the entire solution implementation within the recommended timeframe.

Maintenance involves ensuring that hardware is functioning properly, including checking subscriptions and enabling necessary blades. For example, last month, we had to enable geo-fencing to block all traffic except from India, which involved re-enabling a previously disabled geo-fencing blade. If there were a central management console that provided alerts about system health, such as fan RPMs and SMPS performance, it would help us maintain the Radware DDoS system proactively.

Typically, two to three people are required for deployment. Initially, we communicate with the application team to ensure proper TLS and SSL levels. After confirming application legitimacy, we assess the delivery and operation level, followed by database and server reviews before concluding that the application is ready to integrate with the DDoS devices.

We are going for seven-year support with a solution comprising two hardware boxes for redundancy and high availability, priced at around 2.4 crores. This pricing is manageable without any worry.

I have considered competing products in the market. We have raised a request for another solution besides Radware DDoS, as Cloudflare  has been selected as L1 for another DR setup we are trying to establish. Management requests that we consider similar solutions, which is why Radware DDoS remains qualified as L1.

I would rate Radware DDoS a nine out of ten.

We are using the service for DDoS protection, and all applications that are accessed over the internet need to be put behind the Radware WAF . Currently, we are using 60 to 65 licenses of Radware WAF  where we have onboarded these internet-exposed applications.

Our package includes protection from the Top 10 OWASP attacks and behavioral learning, which is important for traffic monitoring. We focus on low latency mitigations and granular controls in application level policies. When onboarding any application, we work with our stakeholders who inform us which controls should be enabled or disabled. We communicate with the Radware team, and after learning the traffic patterns for 10 to 15 days in the normal mode, Radware provides documentation to share with our stakeholders before moving to protection or block mode.

We are the owners of the Radware DDoS licenses, and there is a dedicated team providing 24/7 real-time monitoring of the product. The detection and prevention capabilities are very good.

It provides protection for network applications and infrastructure level, and the best part is the behavioral-based detection that Radware  provides us, along with real-time signature creation. We also have some applications where we have botnets running, and it provides protection against them.

Web DDoS targets the application layer, which is layer seven of the OSI model. For that, we focus on the Web DDoS technique for bot-based attacks because we have many applications where bots are running. We also face many random URL attacks every day, and it protects against malicious or suspicious random URL attacks.

It ensures both security and performance. It achieves this by learning behavior patterns and providing protection without blocking normal traffic. These are some of the features I am particularly satisfied with in this product.

There should be some extra layer of security and a method of advanced rate limiting. We can limit the number of IPs or URLs per session and per country. There should be improved bot management integration that mitigates bot-based DDoS attacks completely.

I have been using Radware DDoS for the last two to three years.

It's stable. I would rate it a nine out of ten for stability.

It's scalable. I would rate it a nine out of ten for scalability.

We have 65 licenses.

I'm from India, and we have a dedicated technical account manager who is very supportive. Additionally, we have a large partner team that is a gold partner of Radware. They provide a lot of support as well. Whenever I encounter any issues, I can easily reach out to Radware. I typically submit a ticket for any malicious activity that occurs, and I usually receive a resolution within two to three hours.

Many years back, I used Barracuda WAFs. I cannot comment on what Barracuda is currently doing in the WAF area, but that solution was good. However, with Radware DDoS, the console is very easy to learn. There is no complexity, and everyone can use the console and easily see all the features. In the future, I will definitely continue with Radware DDoS.

The setup is easy as it is a cloud-based service. It does not present any significant challenges and takes only one or two days to implement.

It saved us 40% to 50% of time, money, and resources.

It is not expensive. It is medium range. The pricing is good, as we recently renewed our licenses from Radware.

I've been using this solution for the past two and a half years at my company, and I’m pleased to share that we’ve successfully achieved all of our use cases with their services. We are very happy with the product, which effectively detects and prevents external attacks. We also recommend Radware DDoS to other customers because it truly is one of the best products available.

According to what I learned from the Radware DDoS team, the new features are AI-powered, which makes everything faster and more efficient. The best part is the auto policy with zero-touch tuning. We do not require much tuning as we can auto-apply the policy, which automatically optimizes itself using behavior analytics. We have recently purchased API discovery and protection features, which are working very effectively.

We purchased the API protection plan. Previously, testing was done manually while creating software. We have purchased the Radware API discovery and API protection plan, which has reduced our time effort and enhanced quality checks. There was only one incident in the last two to three years, which Radware WAF handled very effectively. We had only two to three hours of downtime for that particular application.

I recommend Radware because of its features, including AI-powered Web DDoS protection, zero-touch tuning, auto policy, API discovery and protection, and advanced bot manager. They have excellent device fingerprinting, behavior analytics, and enhanced threat intel feed that they provide to customers. These are the main reasons I would recommend other customers to choose Radware.

I would rate this solution a nine out of ten.

We are the largest data center company in Asia with almost six data centers in India, and we are planning to expand beyond India. We use Radware DDoS Protection Service  for protecting our infrastructure and providing Cloud DDoS as a service to around 500 end customers who have hosted their infrastructure on our cloud co-location.

We've been using it in a fully-manged way, and always on an on-demand.

We began to see value almost a year back. It took a year to streamline when using it, and then we started we started onboarding our customer on the same pipe.

We wanted to protect our own data center. We are India's only cloud. We are in direct or hyperscale. We are in direct competition with Azure , AWS , and all. And at the same time, we have lots of ISP networks.

Our environment is hybrid. We are the largest data center. Most of the infrastructure is on-premise, and then we have India's first AI cloud and India's first hyperscale. It took almost a year to streamline everything.

Radware DDoS Protection Service  is valued for its multi-layered defense protection, always-on and on-demand service, zero-day protection with adaptive behavioral-based mitigation, DNS and infrastructure protection, and SSL attack mitigation. The solution's multi-layer protection covers volumetric, protocol-based, and application layer attacks.

They offer a very effective response against DNS attacks.

Regarding behavior-based detection technology, in terms of real-time detection, it has been able to reduce false positives. We have pretty good experience with them. The geolocation is pretty good for an organization such as ours. We can block anything from certain regions, like North Korea or China, etc, cetera. It works alongside machine learning. They can update policies globally in less than ten seconds, which really helps with false positives.

During a DDoS attack, it ensures legitimate users are not affected. We're working on a hybrid solution, so we have Defence Pro devices on our side and unlimited mitigation capabilities on the cloud.

Their Cyber Security Controller portal, including its GUI and dashboard, could be more intuitive so CXOs can easily understand them.

Improvements in visualization for reporting also need consideration. This feedback has already been provided directly to Radware DDoS Protection  Service.

We have been using the solution for the past 12 years or possibly more.

Lately there have been some issues with stability, which results in a stability rating between eight and nine out of ten.

Scalability has never been a challenge due to the hybrid cloud model and the Cloud DDoS capability, which allows scaling as demand increases.

We have 24/7 access to Radware DDoS Protection  Service's Emergency Response Team who collaborate during ongoing attacks, ensuring less than one second mitigation for L3/L4 and less than ten seconds for L7. This is supported by a direct relationship with key personnel at Radware DDoS Protection Service.

We conducted a POC with F5 and Arbor Networks. We chose Radware DDoS Protection Service due to its superior capabilities and willingness to host a scrubbing center, minimizing latency.

The initial setup was quite easy, aided by a team experienced with Radware DDoS Protection Service for well over a year.

Implementation was handled internally by a team of six to seven team members who were experienced with Radware DDoS Protection Service.

The ROI was realized after a year, giving a year-on-year return of around 20% to 30%. The hybrid approach optimized infrastructure costs and personnel resources.

We have a premium cost setup to align with a tier four uptime certified data center, storing and protecting critical infrastructure.

Radware DDoS Protection Service stood out due to its better capability and flexible hosting options that reduced latency.

Radware DDoS Protection Service offers enterprise-grade protection across all layers from L3 to L7, with hybrid flexibility and global scrubbing network.

On a scale of one to ten, I rate this solution an eight or nine.