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    FileCloud EFSS Ubuntu (Enterprise Advanced - 50 Users)

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    Sold by: FileCloud 
    Deployed on AWS
    Free Trial
    AWS Free Tier
    Share, sync, backup, search, organize and govern enterprise content in one place
    4.2

    Overview

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    FileCloud is the leading self-hosted secure content collaboration platform (CCP) provides industry-leading compliance, data governance, and more. Using AWS infrastructure (EC2, EBS, S3), jumpstart your own branded file storage solution at a compelling price point in just a few minutes. FileCloud also offers hybrid cloud capabilities by synchronizing on-premise file servers to AWS and vice versa.

    • Sync, Share, and Backup - Effortlessly synchronize files across users' computers (Win, Mac, and Linux), smartphones, and tablets (iOS and Android) and enjoy endpoint backup for all devices.
    • Free, Unlimited Client Accounts - Unlike competitors, FileCloud delivers incredible ROI by offering free, unlimited client accounts for external vendors and partners.
    • Unparalleled Branding Options - FileCloud lets businesses customize their user portals to reflect their brands. Customize the login page, TOS, and email templates, and use your business domain name. Broadcast your brand to your customers, vendors, and partners.
    • Device Management - A centralized endpoint device control panel lets you block, remote wipe, notify and take inventory of connected endpoint devices at any time.
    • Customer-Managed Encryption - You can choose your Encryption keys for added data security.
    • Ransomware Protection - Our distributed architecture, custom branded domains, and email templates provide maximum protection from email spoofing and ransomware attacks.
    • Workflow Automation - FileCloud brings workflow capabilities to automate critical document-based business processes.
    • Compliance Management - A built-in Compliance Center helps you efficiently manage ITAR, GDPR, and/or HIPAA compliance requirements.

    Highlights

    • File Sharing, Sync, and Backup -This allows businesses to create their own, branded file sharing, sync, and mobile access, solution for their employees, customers, and partners.
    • Endpoint Backup and DLP - Secure backup and Data Leak Prevention (monitor, prevent, and fix) across all your user's devices (Computers, Mobile Phones/Tablets)
    • Real Savings & Industry Recognition - FileCloud offers superior value. For 100 users, you can save over $10,000 when compared to other similar solutions. FileCloud has received the Gartner Peer InsightS Customer Choice award four years in a row (2018, 2019, 2020, and 2021) and was named an Emerging Favorite in Document Management Software by Capterra in 2021.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Deployed on AWS
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    Pricing

    Free trial

    Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.

    FileCloud EFSS Ubuntu (Enterprise Advanced - 50 Users)

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.
    If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier  for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier  for more details.

    Usage costs (134)

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    • ...
    Dimension
    Cost/hour
    t3.large
    Recommended
    $1.68
    t2.micro
    $1.68
    t3.micro
    $1.68
    c7i.large
    $1.68
    c7i.8xlarge
    $1.68
    m5a.4xlarge
    $1.68
    m5d.2xlarge
    $1.68
    t3.nano
    $1.68
    c7a.32xlarge
    $1.68
    c7i.48xlarge
    $1.68

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    Once the instance is running, connect to the administrator portal by typing http://<public_dns>/ui/admin/index.html. The default user name is 'admin' and the password is the Instance ID of your running EC2 instance. Create user accounts, setup Team Folders and customize the site branding to get started. Detailed FileCloud setup guide is available here (https://www.filecloud.com/supportdocs/display/cloud/FileCloud+Site+Setup )

    Support

    Vendor support

    Support Hours: 7x24;

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Storage
    Top
    10
    In Backup & Recovery
    Top
    25
    In IT Business Management, Storage

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    1 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    File Synchronization and Sharing
    Synchronize files across multiple operating systems (Windows, Mac, Linux) and mobile platforms (iOS, Android) with centralized content collaboration capabilities.
    Endpoint Device Management
    Centralized control panel for managing connected endpoint devices with capabilities to block, remote wipe, notify, and maintain inventory of all connected devices.
    Data Encryption and Security
    Customer-managed encryption keys for data security with ransomware protection through distributed architecture and custom branded domains to prevent email spoofing attacks.
    Data Loss Prevention
    Monitor, prevent, and remediate data leaks across all user devices including computers, mobile phones, and tablets with endpoint backup functionality.
    Compliance Management
    Built-in Compliance Center for managing regulatory requirements including ITAR, GDPR, and HIPAA compliance with workflow automation for document-based business processes.
    Enterprise Content Security and Control
    Secure, controlled enterprise platform with robust content controls to safeguard intellectual property and protect company data across distributed teams and devices.
    Workflow Integration Capabilities
    Seamless integration into existing workflows and tools, enabling teams to work together in a unified platform without disrupting current processes.
    Advanced Team and Content Management
    Advanced Team & Content Controls, domain insights and analytics, network control, and request/share functionality for large files with superior visibility and control.
    Single Sign-On and Authentication
    SSO integrations for streamlined user authentication and access management across the enterprise.
    Enterprise Mobility Management
    Enterprise mobility management capabilities to support secure access and data protection across mobile devices and distributed work environments.
    Container Orchestration
    Docker-based deployment architecture enabling simplified application deployment and upgrade processes
    One-Click Application Deployment
    Integrated app store supporting one-click deployment of over 200 template applications with pre-configured settings
    Multi-Application Management Console
    Web-based console panel for installing, configuring, and managing multiple applications on a single instance
    GitOps Deployment Approach
    GitOps-based deployment methodology enabling continuous deployment and configuration management of applications post-deployment
    Web-Based Administration Interface
    Web-based interface providing domain binding, HTTPS setup, access control configuration, and status monitoring capabilities

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.2
    5 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    40%
    60%
    0%
    0%
    0%
    4 AWS reviews
    |
    1 external reviews
    External reviews are from PeerSpot .
    Harry Jude

    Secure file sharing has boosted remote teamwork and improved data access for our clients

    Reviewed on Mar 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for FileCloud  is securely sharing data, as one of the primary uses of FileCloud  in my organization is securely sharing data with both internal and external clients. This has made it very useful, particularly for remote team members and to facilitate effective collaboration. It is an efficient solution for storing and accessing files in a central location, thereby improving productivity and efficiency.

    A specific example of how I have used FileCloud to securely share data with a client or my remote team is that it provides a branded file storage solution that allows us to safely upload and save personal and office data securely. Additionally, FileCloud has been a beneficial tool for document management in our business because it enables our stakeholders to send large documents via email links very easily.

    What is most valuable?

    FileCloud is a strong and adaptable file sharing and collaboration tool.

    The best features FileCloud offers include top-notch security features such as two-factor authentication and data encryption, which ensure the security of our files and data. It also ensures the web interface is very easy to use and user-friendly, and it provides a very intuitive and user-friendly mobile application.

    The security features and user-friendly interface have positively impacted my day-to-day work because the mobile app has been very helpful as we can work on the go. We can share files and collaborate on the go seamlessly and intuitively. When it comes to security factors such as two-factor authentication, it has been a great addition to security because we are able to safeguard our files and data, resulting in no notable data breaches. The intuitive web interface makes it easy to use, even for non-technical users.

    FileCloud has positively impacted my organization by increasing the security of files and data from 40% to 55%. We have been able to collaborate seamlessly, even when working remotely with our stakeholders, clients, and customers. We have also been able to be more productive because we can share files, data, and other documents and collaborate on projects easily.

    What needs improvement?

    I would suggest that the cost could be reduced to give smaller organizations a chance to afford this tool.

    When dealing with large data sets, I have noticed that FileCloud is sometimes a bit slow, which is an area where improvement is needed.

    For how long have I used the solution?

    I have been using FileCloud for the past five years and several months.

    What do I think about the stability of the solution?

    FileCloud is stable, as I have not experienced any lagging or downtime.

    What do I think about the scalability of the solution?

    FileCloud's scalability is very good because it can handle my organization's growth.

    How are customer service and support?

    The customer support is very proactive, responsive, and solution-oriented.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    I previously used Dropbox before switching to FileCloud.

    The specific reason we switched from Dropbox to FileCloud is that FileCloud is much more cost-effective compared to Dropbox. Additionally, some of the features of Dropbox are more complex compared to FileCloud. With FileCloud, anyone can use it with minimal supervision. FileCloud also offers the flexibility to host everything on our own server, which is the flexibility we needed.

    What was our ROI?

    I have seen a return on investment, as our team members have been more productive in accessing the data they need at any time and anywhere, as long as they are connected to the internet. Collaboration has also improved, and the security posture in my organization has increased.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that the price is relatively competitive and affordable. However, as I mentioned, the price could be reduced for smaller organizations to afford this tool.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated OneDrive as an option.

    What other advice do I have?

    FileCloud has been a very positive experience overall.

    I love the integration plugin for Outlook and Office applications, as it makes it easy to share files.

    My advice to others looking into using FileCloud is that it is a flexible tool that allows a company to host everything on their own servers and have full administrative access to everything they need. It is also very cost-effective, easy to use, and facilitates easy sharing of data and files with strong security features to prevent any data breaches. Therefore, it is a highly recommendable tool.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Ellie Mae

    Secure collaboration has transformed remote work and now protects sensitive data across devices

    Reviewed on Mar 04, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for FileCloud  is that I love it because it's a very secure content collaboration platform that provides compliance, data governance, data leak protection, data retention, and digital rights management capability. I also love the workflow automation and granular control of content sharing across enterprise platforms, which is fully integrated into the complete CCP  stack. It also offers file sharing, synchronization, and mobile access capability on public, private, and hybrid clouds, which makes the deployment very flexible.

    What is most valuable?

    Recently, I implemented FileCloud  to host our data externally using HTTPS instead of placing our data on a third-party cloud solution or using VPN technologies. It's being used by our entire department to access the data on our file server of our organization. With a lot of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies.

    I love it because we can access our internal file server data from anywhere on the planet as long as we're connected to an internet connection. I also love it because we are able to use the mobile application, which is a very robust and intuitive application.

    Some of the best features that FileCloud offers include an intuitive mobile application. The user interface is very easy to customize and user-friendly. File synchronization, storage, and archiving are very easy. Document management is great. Content search and retrieval are great. Enterprise content collaboration is on point, together with the security and risk management and information governance.

    FileCloud stands out especially because it provides secure data storage and real-time synchronization capabilities. We can easily synchronize files across devices, manage document versions, and access files on the go through the mobile app.

    I also love it because it provides enterprise-grade security features such as two-factor authentication and other features which ensure the security of our data and files is top-notch.

    FileCloud has positively impacted our organization as this tool has been very easy to use. Therefore, regarding any technical survey, personnel can use it. It has a very intuitive and user-friendly interface, which makes the learning curve very smooth. It also provides enterprise-grade security features like two-factor authentication, which ensures our data security and file data has really improved from fifty to seventy-five percent. We've been able to collaborate on files, especially because of the secure sharing of data with both external and internal customers and clients. It has made it very useful for remote workers and facilitates effective collaboration.

    What needs improvement?

    FileCloud has been a beneficial tool for document management in our business, enabling us to send large documents via email with ease. However, one area that it should improve is that the updates need to be more constant, especially to the file drive. Additionally, customer support should always be responsive and proactive twenty-four seven. Sometimes they are not that responsive.

    For how long have I used the solution?

    I have been using FileCloud for the past four years and a few months.

    What do I think about the stability of the solution?

    FileCloud is very stable as I have not experienced any downtime or lagging.

    What do I think about the scalability of the solution?

    FileCloud's scalability is highly scalable as it can handle large and small files seamlessly.

    How are customer service and support?

    The customer support is sometimes very responsive, but at times they are not so responsive.

    Which solution did I use previously and why did I switch?

    Previously, I had been using OneDrive before switching to FileCloud.

    I decided to switch from OneDrive to FileCloud because OneDrive did not perform well when it came to sharing large files. Additionally, the cost was a bit higher.

    How was the initial setup?

    I purchased FileCloud through the AWS Marketplace .

    What was our ROI?

    I have seen a return on investment as the security posture for both our data and files has really increased or improved. Collaboration, especially remote collaboration through file sharing and data sharing, has greatly increased and been enhanced.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was that the price was cost-effective and it's an affordable tool.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated other options, specifically Box.

    What other advice do I have?

    My advice for others looking into using FileCloud is that it is a very secure tool that will take care of your data and file security. It's a great tool to collaborate, especially on data sharing and file sharing. It has an intuitive mobile app that you can use on the go, hence promoting remote collaboration. It's a recommendable tool.

    You can access your data anytime, anywhere, as long as you are connected to the internet. I would rate this product an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Peter Norvig

    Centralized cloud sharing has boosted secure collaboration and flexible remote document access

    Reviewed on Mar 03, 2026
    Review from a verified AWS customer

    What is our primary use case?

    FileCloud  serves as my main file sharing and synchronizing solution because it is one of the most robust options available. The interface is very intuitive and user-friendly, which makes uploading, sharing, and collaborating on files straightforward.

    I particularly appreciate the advanced security features, including two-factor authentication, data encryption, and access controls that provide confidence regarding file security.

    In my day-to-day work, FileCloud  functions as a central location where my organization stores all company shared documents and personal work documents. It serves as our cloud storage solution, enabling us to access our company files from anywhere.

    What is most valuable?

    FileCloud offers several best features, including an easy-to-use web GUI, simple administration, and a very intuitive mobile app. It provides a wide range of integrations, advanced security features, and a robust file solution.

    The features I find myself using and relying on most in my daily work are the robust file sharing and synchronizing capabilities. I also depend on the intuitive user-friendly interface, which makes uploading, sharing, and collaborating on files effortless.

    Additionally, I value the advanced security features such as two-factor authentication, data encryption, and access controls that provide peace of mind regarding file security. The seamless integrations FileCloud offers with tools such as Microsoft Office, Google Drive , and Outlook are also invaluable.

    FileCloud has positively impacted my organization by enabling us to share files easily and safely while allowing us to manage our cloud shares according to our needs.

    What needs improvement?

    The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed.

    FileCloud could be improved by providing easier access to set up drive mount on a Mac without requiring other applications to make it function equivalently to Fuse .

    Uninstalling and reinstalling have been necessary to fix most issues, and this process is time-consuming. Additionally, updates need to be more apparent to FileCloud Drive.

    For how long have I used the solution?

    I have been using FileCloud for six years and several months.

    What do I think about the stability of the solution?

    FileCloud is stable and performs very reliably.

    What do I think about the scalability of the solution?

    Regarding FileCloud's scalability, it is highly scalable because FileCloud can handle all types of files ranging from small to large.

    How are customer service and support?

    FileCloud's customer support is very responsive and helpful.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Prior to using FileCloud, my organization was using OneDrive.

    I decided to switch from OneDrive to FileCloud because FileCloud offers advantages over all the cloud products I have used. It is more cost-effective, fast, and reliable. The security is unparalleled compared to other alternatives, and it is very easy to use, allowing us to access our server and retrieve our files with ease.

    What was our ROI?

    I have seen a return on investment as FileCloud has allowed us to share our files easily and enhance collaboration. It has boosted our security posture in my organization, providing us with peace of mind and ensuring our data is safely stored in the cloud. It has also enabled us to manage our cloud shares according to our needs.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing has been very positive. FileCloud is a very cost-effective and affordable tool.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated other options such as Dropbox and Box.

    What other advice do I have?

    FileCloud allows my company to host everything on our own servers and have fully administrative access to everything we need.

    FileCloud's flexibility has enhanced my team's workflow by allowing our staff members to be more productive in accessing the data they need at any time from anywhere in the world, provided they are connected to the internet.

    My advice to others considering FileCloud is that it allows a company to host everything on their own servers and have full administrative access to everything they need. It is an excellent tool if you want to utilize a cloud storage system that is cost-effective, provides easy access to your files, and enables seamless file sharing with colleagues, team members, or clients while enhancing collaboration.

    FileCloud is a very secure tool and convenient for sharing files, thereby promoting collaboration. I would rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Migael Rahul

    Secure remote access has simplified file sharing and boosted collaboration across our teams

    Reviewed on Feb 25, 2026
    Review from a verified AWS customer

    What is our primary use case?

    FileCloud  is used by my organization as a central location to store all of our company shared documents as well as our personal work documents. It serves as a cloud storage solution so we can access our company files from anywhere as long as we are connected to the internet.

    In my daily work, FileCloud  allows my company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server or you don't need to have granular admin access, FileCloud would not be appropriate for your usage.

    Recently, we implemented FileCloud to host our data securely using HTTPS instead of replacing our data on a third-party cloud solution or using VPN technologies. Our whole organization is now using it to access the data on our file servers.

    With many of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies.

    What is most valuable?

    FileCloud offers several best features including a web GUI that is easy to use, simple administration, and a very intuitive mobile app. The platform provides good access to internal files and file server data from anywhere with an internet connection, the ability to send emails with expiration dates, password links, and access control, the ability to send attachments that exceed email limits for downloading, and seamless integration with NTFS and Active Directory.

    I also appreciate the integration plugin for Outlook and Office applications.

    FileCloud has positively impacted our organization by allowing us to share files more easily and securely, manage our cloud shares as we see fit, and enable remote collaboration because we can access data anywhere with an internet connection. It has helped our staff members be more productive in accessing the data they need at any time from anywhere in the world.

    Since using FileCloud, we have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection. Remote  collaboration has increased between 40% to 55%.

    FileCloud has helped our staff members be more productive in accessing the data they need at any time from anywhere in the world, making collaboration much easier. Additionally, the security of our data has greatly improved, and we have saved significant time because we can access our data at any time as long as we have an internet connection.

    What needs improvement?

    FileCloud can be improved by providing easier access to set up drive mount on a Mac without the use of other applications like Fuse . Updates need to be more apparent to FileCloud drive.

    For how long have I used the solution?

    I have been using FileCloud for five years.

    What do I think about the stability of the solution?

    FileCloud is stable, as I have not experienced any crashing or downtime.

    What do I think about the scalability of the solution?

    FileCloud's scalability is very good because it can handle any size of organization.

    How are customer service and support?

    The customer support for FileCloud is very proactive and responsive 24/7.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    I previously used OneDrive.

    I switched from OneDrive to FileCloud because FileCloud has a significant advantage over all the cloud products I have used, such as OneDrive, Dropbox, and Box. FileCloud allows you to host everything on your own server, so you don't have to rely on Microsoft or any other company to maintain the servers and hope that they don't have large issues that prevent access to your files. As long as you can access your server, you can get into your files easily.

    What's my experience with pricing, setup cost, and licensing?

    The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated Dropbox as another option.

    What other advice do I have?

    My advice to others looking into using FileCloud is that it is well-suited for companies that want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need.

    My additional thoughts about FileCloud are that it is a perfect tool to access your files at any time, especially through the mobile app where it will promote collaboration and easy use and management of files.

    I rated this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    reviewer2587170

    Efficient remote file access with robust security features and excellent support

    Reviewed on Oct 22, 2024
    Review provided by PeerSpot

    What is our primary use case?

    The primary use case for FileCloud  is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the shift to remote work because of COVID-19, more people are working remotely, and companies are applying remote working, necessitating access to the file server even when not physically at the office.

    FileCloud  enables this remote access without the need for a VPN, allowing users to open the FileCloud application from their endpoint or access the user portal to perform activities such as downloading or sharing files.

    How has it helped my organization?

    In my experience, implementing FileCloud has enabled us to accommodate the needs of remote working seamlessly.

    Employees can access and share files without physically visiting the office, providing flexibility and efficiency in operations.

    What is most valuable?

    The granularity for the audit log in FileCloud is extremely valuable. It offers administrators visibility into file activities, such as which user accessed or downloaded specific files, allowing us to audit environment activity effectively.

    Furthermore, FileCloud includes encryption and a heuristic engine to prevent ransomware uploads and a DLP  feature which separates trip main points from a logical perspective.

    What needs improvement?

    I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security.

    Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu  or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

    For how long have I used the solution?

    I have experience with FileCloud, which is similar to my experience with EPP.

    How are customer service and support?

    FileCloud's technical support is excellent. They are capable of resolving platform issues efficiently and follow up to ensure issues are resolved, which is one of their best aspects of SLA adherence. I would rate them a nine for any issue.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have also implemented EPP alongside FileCloud.

    What's my experience with pricing, setup cost, and licensing?

    In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.

    Which other solutions did I evaluate?

    Competitors provide some features like advanced user authentication; however, FileCloud features remain suitable for our user platforms.

    What other advice do I have?

    FileCloud is suitable for all types of industries, including government, financial services, and media. It's efficient for exchanging large files and can replace legacy file server technologies.

    I'd rate the solution nine out of ten.

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