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Perspectium ServiceBond for AWS (BYOL)

Perspectium ServiceBond for AWS (BYOL)

By: Perspectium Latest Version: Fluorine
Linux/Unix
Linux/Unix

Product Overview

Perspectium ServiceBond for AWS eBonds your ITSM tool with the AWS Support Center - providing automated creation, viewing, updating, and resolving of incidents from within your existing ITSM tool, with no need to enter duplicate information into a separate environment.

Leveraging the Perspectium Integration Mesh, data is transformed into the native format of your ITSM tool and the AWS Support Center, allowing you to map fields from your ITSM tool to update the appropriate fields in the AWS Support Center.

Automated incident integration with the AWS Support Center means that you have complete visibility into your AWS incidents from within the same ITSM tool you use for everything else, rather than needing to log in to the AWS Support Center. This integration makes processes more efficient, preserves data quality, gives you greater visibility into your incidents, and increases visibility through consistent, repeatable actions.

A Perspectium license key is required to be entered when subscribing to this product. If you do not have a license key, contact us for more information: support@perspectium.com

Version

Fluorine

Operating System

Linux/Unix, Amazon Linux release 2018.03

Delivery Methods

  • CloudFormation Template

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