Deliverables Cloudwick provides a follow the sun engagement model, so no matter what time zone you are in we are able to provide a variety of support options and SLAs. With access to our highly experienced teams from our offices in California, United Kingdom and India we are able to offer dedicated resource models, shared resource models and per hour options.

Application Licensing Managed Application services Platform Maintenance inclusive of release management for bug fixes, defects, features and minor upgrades A variety of SLA options to match your organisations requirements Support coverage options to match your organisations requirements Application RTO and RPO targets to meet you Disaster Recovery requirements Monthly or Quarterly service reports Quarterly service review meetings Access knowledge-base, best practice guidelines, forums, articles, events, etc. Consistent team structure: You'll always work with the same familiar team members that know you and your business. Cloudwick Technologies creates platform tools and frameworks that can be used across every customer enabling them to benefit from our collective knowledge. Cloudwick Technologies specialist skill sets were developed based on feedback from customers who asked for the ability to attain deep cloud expertise. These skills can be provided either as part of a managed service or as part of an on-demand engagement.

We can also offer your business the public cloud expertise you need for:

AWS Platform Delivery Infrastructure-as-code (IAC) Continuous Integration and Continuous Deployment (CI/CD) DevOps transformation Cloud Migration Use Case Development Managed Analytics Managed AWS resourcing Key Features Migrations to AWS: Elevate analytical workloads into a serverless cloud based solution Application operations: Support operations to meet your requirements Infrastructure delivery: Fully automated infrastructure-as-code (IAC) Security management: Security assessment support and environment hardening DevOps & automation: CI/CD pipelines and automated deployments Disaster recovery (DR) planning: Implementing and testing application DR Key Benefits Application SLA Up to 24hrs x 7 days 365days support Access to consistent AWS resources Specialist data and analytics resources inclusive of platform bugs, fixes and minor releases Getting started Cloudwick Amorphic Managed Services (CAMS) is a 3-month minimum engagement and is available Globally with the ability to cancel with 90-day notice.