Sold by: NorthBay Solutions
The Retail AI Agentic Platform is a purpose-built agentic AI solution that serves as a proactive, cross-functional brain for mid-market and enterprise retailers. Co-innovated with the Amazon Web Services (AWS) Generative AI Innovation Center (GenAIIC), Partner Agent Factory (PAF), the platform synthesizes diverse data sources into a comprehensive enterprise view, identifying stockout risks, promotional opportunities, and pricing optimizations. Category managers and retail leaders gain personalized, interactive insights with transparency and verifiable logic behind every recommendation.
Overview
Fragmented data silos, isolated personas and manual aggregation paralyze critical decisionsacross demand forecasting, inventory planning, pricing, and promotions. Today, category managers spend the majority of their day acting as human API connectors across disconnected systems, resulting in a reactive environment where actionable insights are discovered too late. NorthBay Solutions’ Retail AI Agentic Platform addresses this challenge by providing dedicated, intelligent workspaces tailored to key retail personas, including Demand Planners, Inventory Managers, Pricing Analysts, and Promotion Managers. Co-innovated with the AWS Generative AI Innovation Center (GenAIIC) Partner Agent Factory (PAF), the platform replaces siloed operations with a collaborative "Multi- Agent" pattern. The platform continuously monitors the business to proactively flag areas needing attention. When one persona's AI agent detects an issue, such as perishable inventory nearing expiration, it enables tight integration by seamlessly pushing those items to the right counterpart, allowing an inventory planner to pass insights to a promotion manager to immediately launch a markdown campaign. Built natively on Amazon Bedrock, Strands Agents, and Amazon Bedrock AgentCore, the platform delivers enterprise-grade security, verifiable AI reasoning, and cross-departmental collaboration at scale.
Highlights
- Persona-Driven Intelligent Workspaces: Equips distinct retail leaders with tailored insights, shifting them from manual data aggregation to proactive, strategic execution.
- Cross-Functional Swarm Synergy: Breaks down departmental silos by enabling specialized AI agents to collaborate, seamlessly passing critical insights, such as pushing waste-risk inventory directly to promotional workflows to recover revenue.
- "Run-Until-Goal" Scenario Simulation: Actively analyzes scenarios and balances constraints to return the most reliable recommendation, such as calculating the exact order quantity needed to avoid a restock.
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