A Simple & intelligent debt collection platform, FinnOne Neo® Collections supports end to end customer follow-up activities and communication, highly configurable and customer centric ,thus providing 360-degree customer exposure view to collection teams.
More Than Just Collections - A Smarter, Scalable, and Compliant Solution. FinnOne Neo® Collections Suite is a NextGen platform that empowers FIs with multiple layers of extensive collections strategies, an automation-ready framework, and ready digital APIs for quick interfacing. FinnOne Neo® Collections enables FIs with end-to-end customer follow-up activities and communication, is highly configurable and customer centric, providing 360 degree customer exposure view to collection teams. FinnOne Neo® Collections caters to Retail, Corporate & Group microfinance (SLI) lines of businesses. Tailored for modern banking challenges, it allows your team to focus on what truly matters: building a sustainable recovery strategy that grows with your bank.
Minimize delinquencies empowered with composable architecture: Unlock the power of digital collections ; smart, composable solutions with automation ready frameworks and 90+ ready digital APIs. Stay ahead of delinquencies with automated debt management and tracking system.
Smarter recoveries at a lower cost: Enhance recoveries at reduced cost by recommending the most appropriate and cost effective channels for reaching customers.
Drive reduction in NPL levels: Scale your operations, with embedded rule engines to streamline your collections and reduce your NPLs. Helping collectors prioritize their work and efficiently manage delinquent accounts. Unlock the power of data delivering the best possible outcomes.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers one pricing dimension, the Case Details Pack, billed per user under a contract. The system returns the list of cases assigned to each logged-in user, matched by user name. Because pricing is tied to users, your cost scales with the number of people who access assigned case lists. There are no separate tiers or instance sizes to choose from. You commit to this single service through a contract, and quantity reflects your user count. Contact the vendor for a deployment plan, module details, and support options tailored to your needs.
Top-of-mind questions for buyers
What counts as one user for billing under the Case Details Pack?
A user is a logged-in operator who requests their assigned case list. The system matches the user name and returns cases linked to that person. Each named person who logs in and pulls assigned cases counts toward your billed user quantity.
How does my cost change as my collections team grows?
Cost scales directly with your user count under this contract. Adding people who log in to pull assigned case lists increases your billed quantity. Fewer users means a lower count. There are no separate tiers or instance sizes that change how each user is priced.
Am I charged for users who never log in to view assigned cases?
Billing ties to the user quantity you commit to under the contract, not to daily activity. The service returns cases only when a user logs in and passes their user name. For details on how inactive or occasional users affect your count, contact the vendor.
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FinnOne Neo® Loan Management, your gateway to advanced loan servicing capabilities designed to elevate customer experience and streamline operations. The comprehensive solution empowers banks and financial institutions to optimally manage loan servicing throughout the loan life cycle.
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