Umbrella Cloud Financial Management

My main use case for Umbrella  is OpenDNS . I use Umbrella  with OpenDNS  in my organization by ensuring that all external URLs are denied by default. When a user requests access, they raise a ticket to us and we analyze it. If it is a valid URL, we allow the request to grant access. I chose to set it up this way for cybersecurity protection, which addresses a particular challenge we face.

The best features Umbrella offers in my experience include OpenDNS and the ability to block URLs. Umbrella positively impacts my organization by protecting us from cybersecurity threats and malware. I think Umbrella can be improved regarding AI capabilities.

I think Umbrella can be improved regarding AI capabilities. I believe some tasks need to be automated, especially the repetitive tasks.

I have been using Umbrella since 2023, so it has been three years.

I don't have anything else to add about my main use case with Umbrella. So far, I don't have a specific example of how the advanced URL blocking feature has helped my team or made things easier from the support perspective. I don't wish to add anything else about the features.

I don't have specific outcomes to share, but it has been helpful so far without seeing fewer incidents or noticeable changes in security metrics since using Umbrella. Regarding Umbrella's AI capabilities, I think its governance and security are good. I find the accuracy and reliability of Umbrella's AI output to be good, with an accuracy and reliability rating of eight overall. The accuracy and reliability of Umbrella's AI output is good, and it is fine without any improvements needed. My overall review rating for Umbrella is 9.

I use Umbrella  for ERP  resources, like enterprise resource planning for our company on a day-to-day basis.

Umbrella  helps us assist with our data analysis, such as profiling the database solutions to what our customers need.

I rate Umbrella an eight out of ten because of its diverse features. I think it has been helpful. The software itself is very helpful for companies that are into enterprise systems. It helps give you a very good modeling of what your request and your mission and vision is for your company. It helps to make the process seamless and more effective.

I wish Umbrella could make the whole process more user-friendly. It should be more user-friendly for people to be able to use because it is a bit sophisticated.

I have been using Umbrella for the past five months.

My advice to others looking into using Umbrella is to tailor it to actually know what their request is and tailor it in the same process because Umbrella is a very wide model with specifications where you could just look at what your objectives are, what your goals are, and probably tailor it to serve the purpose or the main objective of the organization. I definitely recommend Umbrella and would rate this product an eight out of ten.

My main use case for Umbrella  involves whitelisting and blacklisting of URLs. I want to provide feedback on Umbrella  as it functions. Umbrella provides strong DNS layer security and blocks malicious domains before connections are established. We would like to whitelist or blacklist the URLs that we want to utilize on our client side. The dashboard is relatively easy to use and provides good visibility into DNS requests and security events. Integration with other Cisco security products is beneficial, and reporting and analytics could be more customizable. Policy management can become complex in larger environments with multiple user groups. Troubleshooting blocked domains sometimes requires a very deep investigation. More granular reporting and easier policy inheritance would improve administration. Roaming client protection is valuable for remote customers, and threat intelligence backed by Cisco Talos  is a strong advantage.

I can provide a quick specific example of how I have used Umbrella for whitelisting or blacklisting URLs by checking in VirusTotal  as well as a few of the McAfee sites, and based on that, we will blacklist or whitelist the URLs.

The best features Umbrella offers include content filtering, protection for remote users, and DNS security, malware, and phishing protection.

Out of those features, I find myself relying on DNS security the most because it is essential for my needs.

Umbrella has positively impacted my organization by ensuring that if anyone wants to access any of the URLs, the URL will be blocked. If they want to access that particular URL, it needs to be whitelisted. Umbrella will help us to block or whitelist the URL based on malicious activity.

A specific outcome that shows how Umbrella has benefited my organization is that it saved a lot of time, and before security events occur, it filters all the URLs. Whether they are malicious or phishing URLs, it will blacklist those and will not approve that.

While Umbrella provides good visibility, reporting and dashboard customization could be improved by being more flexible, especially for management and compliance reporting. When a domain is blocked, administrators sometimes need to navigate multiple logs and dashboards to identify the exact policy or rule responsible. Simplified troubleshooting would improve this experience.

More customizable reporting, simplified policy management for large environments, and enhanced troubleshooting capabilities could be included.

Regarding Umbrella's AI capabilities, its governance and security can use threat intelligence from Cisco Talos  to identify malicious domains, phishing sites, and emerging threats. Machine learning and predictive analysis can be leveraged to detect newly registered or suspicious domains before they are widely known threats. For example, AI-powered investigation summarizes and explains why a domain was blocked.

Its accuracy and reliability of output are notable since it provides reliable threat detection using Cisco Talos threat intelligence, machine learning, and domain reputation analysis. In my experience, the accuracy is generally good with effective identification of malicious and phishing domains. However, there can occasionally be false positives where legitimate sites are blocked and require review or whitelisting. The platform is highly reliable for DNS layer protection, but providing more transparency into AI-driven decisions and improving the explanation of why a domain is flagged would further enhance administrative confidence.

I have been using Umbrella for eight plus years.

Umbrella is stable.

Regarding Umbrella's scalability, it is highly scalable and well-suited for organizations of different sizes from small businesses to large enterprises. Since it is a cloud-delivered service, it can support a growing number of users, devices, and locations without requiring significant on-premises infrastructure. In my experience, scaling protection to remote users and multiple sites is relatively straightforward through centralized policy management.

The customer support was great, as they would solve the issue immediately based on the priority after we raise a request.

I have not used any other solution; Umbrella is the only one I am using.

Before choosing Umbrella, we did not evaluate other options. Our client chose only Umbrella, and it has been the best option so far.

My advice for others looking into using Umbrella is to consider that it would be helpful for all clients to better whitelist and blacklist the URLs that are malicious and phishing ones, as it will add more security or a layer of security to the companies. I would rate this product a nine out of ten.

My main use case for Umbrella  is DNS security, by securing end users to utilize a security DNS. I have deployed Umbrella  in proxy mode, and we have two appliances in our environment. Our Active Directory gets all the DNS queries from the Umbrella appliances, and the Umbrella appliances reach DNS and Cisco Security Cloud . Our end users utilize it from the Active Directory.

The best features Umbrella offers secure the DNS queries for our environment, including servers and endpoints. What makes the security feature stand out for our servers and endpoints is that most of the DNS queries come from trusted sources. Umbrella has positively impacted my organization by providing a layer of security on the DNS level. I can share specific outcomes including improved compliance with NCA regulation that resulted from using Umbrella.

Umbrella can be improved by adding DHCP services to be a full DDI  solution, as most customers today are looking for a full DDI  solution. Exporting reports for all the DNS queries, including how much reached and what has been blocked, can give full visibility for the protection. Additionally, adding DDoS protection services to the DNS cloud would provide more layers of security.

I have been using Umbrella for three years.

Umbrella is stable.

Umbrella's scalability is great.

Cisco Customer Support always answers on time, which is very helpful. I would rate the customer support a nine on a scale of one to ten.

I previously used Infoblox as a different solution before switching to Umbrella.

Before using Umbrella, I did not evaluate any other options.

I would rate Umbrella an eight on a scale of one to ten. I chose that number because of the ease of deployment of Umbrella, as well as its easy use and low operational headache. My advice for others looking into using Umbrella is to make sure to deploy Umbrella appliances on-premises to utilize the proxy services. The interview was great, and I have no changes to suggest for the future.