Sold by: MDH
AWS Partner delivering Amazon Connect contact center implementations, Generative AI, and cloud modernization across Healthcare, Financial Services, and Telecom.
Overview
MDH Capital Group is an AWS Partner specializing in Amazon Connect implementations, Generative AI on AWS, and cloud-native modernization across regulated industries.
We deliver end-to-end engagements — from architecture design and build through to production launch and 24×7 managed operations — with senior AWS-certified engineers on every project.
WHAT WE DELIVER:
Amazon Connect & CX Transformation Design, build, and operate enterprise contact centers on Amazon Connect. Industry-tailored solutions for Healthcare patient engagement, Banking & FinServ collections, Telecom customer care, and Retail commerce support. Includes IVR/IVA design, CRM integrations, Contact Lens analytics, and post-launch MACD operations.
Generative AI on AWS Production-grade AI deployments using Amazon Bedrock, Lex, and Comprehend. RAG pipelines, intelligent document processing, AI-powered voice and chat agents with enterprise guardrails.
Healthcare Cloud & Compliance HIPAA-eligible architectures for clinical and health-tech organizations. Proprietary products including DICOM Cloud Backup, DICOM Proxy, and Cloud PACS Viewer built on AWS.
AWS Cloud Migration & Modernization Infrastructure as Code with CloudFormation and CDK, DevOps pipeline automation, multi-account AWS Organizations design, and FinOps cost optimization.
Managed Services & Ongoing Operations 24×7 monitoring, incident response, MACD operations, and SLA-backed support for AWS workloads and Amazon Connect environments.
Highlights
- Amazon Connect implementations across Healthcare, Financial Services, Telecom, and Retail — IVR/IVA design, CRM integrations, Contact Lens analytics, and 24×7 managed operations
- Generative AI on AWS using Amazon Bedrock and Lex — production-grade voice agents, chat agents, RAG pipelines, and intelligent document processing at enterprise scale
- HIPAA-eligible Healthcare cloud solutions including proprietary DICOM Cloud Backup, DICOM Proxy, and Cloud PACS Viewer built for clinical-grade reliability on AWS
Details
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Pricing
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Legal
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Support
Vendor support
MDH Capital Group provides dedicated support for all professional services engagements.
Email: admin@mdhcapitalgroup.com Website: https://mdhcapitalgroup.com/contact.html
All active engagements include a named delivery lead, defined escalation path, and SLA-backed response times. Post-launch managed services include 24×7 monitoring with P1 response within 1 hour. For pre-sales inquiries, responses are guaranteed within 24 business hours.