Managed Cloud Service: Proactive Maintenance, Support and Monitoring

Periodic monitoring tasks and proactive and reactive actions aimed at maintaining optimal operational health of the infrastructure and services deployed.

Fast response and resolution of incidents Server and infrastructure application layer security updates AWS resource auditing and leverage consulting Check logs Instance degradation check Disk space Backups and snapshots Periodic checks of critical points Malware / bad bots detection Response to DDoS and Scrapping attacks SSL and security Monitoring: Through the monitoring service of AWS cloud resources and applications running on AWS, with a focus on critical points and production and corporate environments Cost Optimization: Periodic proposals to avoid unnecessary costs. Necessary tasks for the deployed machine park and infrastructure, based on monthly monitoring (Maintenance), in addition to ad-hoc tasks required by the customer.

Usual tasks are:

Regeneration / update of instances Server or hosting layer reconfigurations Instance type changes Storage resizing. SSL renewal Database engine update Auditing / consulting Phone / mail support for general questions