Sold by: Softgem Global Technologies
Deployed on AWS
Finlake is a cloud-native core banking platform for banks, microfinance banks and fintechs, running on AWS. Banks use it to run their entire operation, from accounts and lending to KYC, mobile and USSD banking. Lenders, marketplaces and other businesses can also use individual modules, such as KYC for customer onboarding.
Overview
Finlake is a cloud-native core banking and financial services platform from SoftGEM, an AWS Advanced Tier Partner with the AWS Financial Services and Generative AI Competencies.
It is fully modular. A bank can run its entire operation on Finlake, and a marketplace, e-commerce platform, lender, cooperative or HR provider can plug in just the module it needs.
Available modules
- Core banking application: customers, accounts, deposits, transactions and general ledger
- KYC onboarding: verify and onboard customers, merchants, vendors or users, with identity checks built into your sign-up flow
- Loan portfolio management: from origination through disbursement, repayment and collections
- Corporate internet banking: including bulk payments and payroll
- Mobile banking and USSD: reach both smartphone and feature-phone users
- Card management
- Conversational banking: an AI chatbot on WhatsApp that lets customers make payments and get support through chat
- Terminal management: for agent and POS networks
One platform, one view of the customer
Every module runs on one shared data model. Start with one module and add others later, and your teams keep a single view of each customer, with no extra vendors to integrate.
Delivered as SaaS on AWS
You get elastic scale, high availability and AWS security services such as Amazon CloudFront and AWS WAF without managing infrastructure. New products and channels can go live in weeks.
Who uses Finlake
- Banks and microfinance banks replacing legacy core systems
- Fintechs launching digital banking, lending or payment products
- Marketplaces and platforms that need fast, compliant KYC onboarding for buyers, sellers or merchants
- Any business that needs to verify customers, extend credit or move money
End-to-end support
SoftGEM supports each deployment end to end: implementation, integration through APIs, data migration, training and ongoing support.
Highlights
- A complete core banking system for banks, microfinance banks and fintechs, hosted on AWS and sold as SaaS.
- Modules that work on their own. Use only KYC onboarding, lending or payments if that's all your business needs.
- Go live in as little as 4 weeks, with no hardware, no 18-month implementation and no vendor lock-in. Delivered as SaaS on AWS with elastic scale and high availability.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
API calls (per 10,000) | Billed per block of 10,000 API calls made to the Finlake platform | $0.50 |
Dimensions summary
Finlake uses a single usage-based pricing dimension. You pay for each block of 10,000 API calls made to the platform. There are no fixed tiers or instance sizes to choose from. Your cost rises in step with how many API calls your institution generates. The more your banking activity grows, the more blocks you consume. This approach ties your spending directly to actual platform usage rather than a flat commitment.
Top-of-mind questions for buyers
An API call is a single request your application makes to the platform. The platform groups core banking, KYC, loan management, corporate internet banking, and mobile banking functions. Each request against these modules counts toward your total. You are billed per block of 10,000 calls.
Billing tracks API call volume, not the number of modules you adopt. You can start with specific modules and add more over time. Adding modules only raises cost if it increases the API calls your institution generates. Low-traffic modules add little to your total.
Billing is metered per block of 10,000 API calls. The pricing table defines no separate per-call rate below a full block. For how partial blocks round or accrue within a billing cycle, contact the vendor to confirm the exact metering behavior for your account.
www.softgem.org
Helpful?
Vendor refund policy
Finlake is billed on usage, so you pay only for API calls made. If you believe you were billed in error, email support@softgem.org within 30 days of the charge with your AWS account ID and invoice details. We review each request within 5 business days and refund confirmed billing errors in full. Usage that was correctly metered is non-refundable. You can cancel your subscription at any time in AWS Marketplace to stop further charges.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@softgem.org . Support hours: Monday to Friday, 9am to 5pm WAT. We respond within one business day. Implementation, integration, data migration and training are included with every deployment.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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