Sold by: Dev Systems & IT Services Pvt. Ltd
Dev Systems Managed IT Support Services provides proactive monitoring, incident management, cloud administration, security management, backup support, and infrastructure optimization for AWS, Windows, Linux, and hybrid cloud environments. Our certified engineers ensure reliable, secure, and cost-effective IT operations.
Overview
Dev Systems Managed IT Support Services helps organizations maintain, optimize, and secure their cloud and IT infrastructure. Our experienced cloud consultants and system administrators provide end-to-end operational support for AWS workloads, Windows and Linux servers, networking, security, backups, and monitoring.
Our services include infrastructure monitoring, incident response, patch management, performance optimization, security hardening, backup and disaster recovery support, user administration, and cost optimization. We work closely with customers to ensure business continuity and operational excellence.
This service supports AWS environments including Amazon EC2, Amazon RDS, Amazon S3, AWS Backup, AWS IAM, VPC, Route 53, CloudWatch, and other AWS services. We also provide support for Microsoft 365, Google Workspace, Windows Server, Linux Server, and hybrid cloud environments.
Highlights
- 24x7 proactive monitoring and incident management for AWS, Windows, Linux, and hybrid cloud environments
- Cloud cost optimization, security hardening, backup management, and disaster recovery support.
- Certified cloud consultants providing SLA-driven support, maintenance, and operational excellence.
Details
Categories
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Support Contact Email: nagarajduraisamy@devsystems.in | Phone: +91 9884290007
Support Description
Support Scope Includes: • Amazon EC2, Amazon RDS, and Amazon VPC infrastructure administration and troubleshooting. • IAM policy management, role configuration, and access governance. • Windows and Linux server management, patching, and configuration. • 24/7 monitoring, alerting, and incident response. • Backup management, disaster recovery planning, and recovery testing. • Security hardening and patch management across all managed resources. • Performance optimization for compute, database, and network resources.
Response Times: Response times are governed by the agreed Service Level Agreement (SLA) based on issue severity, ranging from critical production outages to general support requests, ensuring customers receive timely and appropriate assistance.