The TACO Platform integrates your AWS and on-prem environments into a single platform, giving you visibility of monitoring, compliance, vulnerabilities and service level agreements at a glance so you can focus on future-proofing your business.

Your options include:

• Monthly retainers: including direct remote access of a consultant with 24x7 availability.
• A dedicated business line.
• Response: 2 hours to remote response, incident management, trend analysis and reporting.
• Updates: A phased approach for selected updates per your policies across development, test and production environments, providing a standardised operating environment.
• Support: Break-fix support is provided telephonically, via email or other remote response channels. General troubleshooting.
• Monitoring and Observability for all infrastructure with optional add-ons for applications and databases.
• Backups of all identified components as an optional add-on.

Automation capability features include:

• Creating node management groups.
• Linking automation capabilities to a set of nodes.
• Running automation capabilities on request or scheduling it.
• Reporting on automation run outcomes.

Key benefits of the TACO managed services offering are:

• Single pane-of-glass for compliance, security, service levels and monitoring metrics.
• Improved service level agreements.
• Access to a team of specialists with certified technical skills on all underlying technologies.
• Improved compliance and security profiles.
• Visibility of known vulnerabilities and remediation of them.
• Up-to-date infrastructure.
• Proactive monitoring.
• Cost savings.