Overview
Policy Administration Implementation Services
tigerlab's Implementation Services team deploys and configures Policy Administration - a full policy core covering product design, rating, quoting, underwriting, and in-force servicing - directly in the buyer's AWS account. Deploying in your own account keeps policy data within your region, supporting GDPR, DORA, and data-residency requirements.
Engagement Phases
- Current-state assessment of existing policy administration processes and AWS environment
- Infrastructure provisioning - VPC, auto scaling, Amazon EC2, Amazon RDS on Aurora/PostgreSQL, and Amazon S3
- Configuration and product setup - no-code product, coverage, wording, and rate design
- Data migration - in-force policies and product data migrated with full version history
- Integration - API connections to rating engines, document systems, and partner channels
- User acceptance testing and go-live support
- Managed operations, monitoring, and knowledge transfer to your internal team
Product and Rating Setup
- No-code product, coverage, wording, and rate configuration with review, approval, and versioning
- Multi-channel quoting across portals, brokers, email, and partner channels
- Faster time-to-market for new insurance products without custom development cycles
Underwriting and Servicing
- Rules-based underwriting with authority limits and tracked referrals
- Reconstructable policy snapshots for every endorsement, renewal, and cancellation
- Automatic pro-rata mid-term processing (endorsements, renewals, cancellations, and reinstatements)
- Eliminates manual policy-processing steps through end-to-end automation
Compliance and Documents
- Built-in sanctions screening on every party
- Regulatory and premium-tax filings
- Automated policy document and ACORD certificate generation
Why Deploy in Your Own AWS Account
Unlike vendor-hosted SaaS-only models, tigerlab provisions the system of record for products, quotes, policies, endorsements, and their full version history within your AWS account. This gives you direct control over your data, avoids vendor lock-in, and ensures compliance with regional data-residency mandates.
How to Get Started
Engagements begin with a scoping discovery call to assess your current environment and define requirements. Contact tigerlab to schedule a scoping session and receive a tailored engagement plan.
Architecture and Integration
The deployment leverages Amazon EC2 for compute, Amazon RDS on Aurora/PostgreSQL as the policy database, and Amazon S3 for document storage - all within a configured VPC with auto scaling. tigerlab integrates with your existing rating engines, document management systems, and distribution partner channels via well-defined APIs.
tigerlab's operational practices are backed by SOC 2 Type II and ISO 27001 certifications, ensuring security and compliance throughout the engagement and ongoing managed operations.
Highlights
- Full-lifecycle implementation in your own AWS account - tigerlab handles assessment, AWS provisioning (VPC, auto scaling, Amazon EC2, Amazon RDS, Amazon S3), configuration, data migration, and go-live support. Unlike vendor-hosted SaaS-only models, deploying in your account gives you direct data control, avoids vendor lock-in, and ensures compliance with GDPR, DORA, and data-residency mandates.
- No-code product and rating setup that eliminates custom development cycles - configure products, coverages, wordings, and rates with built-in review, approval, and versioning. Launch new insurance products and multi-channel quoting across portals, brokers, email, and partners without months of coding, enabling faster time-to-market for your distribution channels.
- Automated underwriting, servicing, and compliance that replaces manual processing - rules-based underwriting with authority limits, reconstructable policy history for every endorsement and renewal, automatic pro-rata mid-term processing, sanctions screening on every party, regulatory and premium-tax filings, and ACORD certificate generation all operate without manual intervention.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
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Getting Started
Engagements begin with a discovery call to assess your current policy administration environment and AWS setup. During this scoping session, tigerlab defines requirements, estimates timeline, and produces a tailored statement of work covering all phases from assessment through managed operations.
Engagement Milestones
Typical implementations progress through these gated phases:
- Current-state assessment and requirements workshop
- AWS infrastructure provisioning and configuration
- Product, rating, and workflow configuration
- In-force policy and data migration
- Integration with rating engines, document systems, and partner channels
- User acceptance testing
- Go-live support and cutover
- Ongoing managed operations, monitoring, and knowledge transfer
Support During and After Implementation
For support, contact tigerlab at support-desk@tigerlab.com .
Buyers receive business-hours support (Monday-Friday, standard local business hours) with response targets by severity:
- Critical (production-impacting) - 4 business hours
- High (major feature impaired, workaround available) - 1 business day
- Standard (general questions, minor issues, configuration requests) - 2 business days
Support covers implementation guidance, troubleshooting, configuration assistance, managed operations, and knowledge transfer. tigerlab's operational practices are backed by SOC 2 Type II and ISO 27001 certifications.