Sold by: Wonderful
Deployed on AWS
Wonderful's always-on AI Agents cut contact-center costs up to 80%, deliver 24/7 voice, chat & email in non-English languages, backed by 99.9% SLA and tuned to your processes & data
Overview
Wonderful automates contact-center workloads with always-on Voice & Text AI Agents fluent in native, non-English languages. Cutting support spend by up to 80% while delivering 24/7 service.
Agents handle real conversations across phone, chat, and email, mirroring local speech patterns and meeting SOC-2 and GDPR requirements. Our proprietary voice platform easily handles pauses, interruptions, and multilingual flows in real time.
Why deploy Wonderful on AWS:
Rapid Implementation: integrate with CRM, IVR, and data platforms, in days
Always on: 99.9% SLA
Natively suitable: Support for your native language
Lower total cost: automates high-volume interactions, freeing live agents for complex cases
Wonderful gives contact-center leaders a scalable, low-cost path to higher availability and customer satisfaction - without expanding headcount or BPO contracts.
Highlights
- Up to 80% support-cost savings - AI Agents custom-trained on your data, KPIs, and workflows
- Native-language voice & chat that sounds local and handles real interruptions - no scripts
- Enterprise-grade: 99.9 % uptime SLA, SOC-2 & GDPR compliance on AWS
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | Reach out for private offer | $2,500,000.00 |
Dimensions summary
This listing offers one pricing option: the Enterprise plan, billed as a contract and measured in units. Pricing is not fixed or published. Instead, you request a private offer and agree on terms directly with the vendor. This lets the vendor tailor the unit quantity and contract to your deployment. The platform supports multiple deployment models, including multi-tenant, single-tenant, and bring-your-own-cloud setups, so your agreement can reflect the infrastructure and compliance setup you choose. Contact the vendor for a private offer to confirm final unit counts and terms.
Top-of-mind questions for buyers
The Enterprise dimension is measured in units, but the specific mapping is set through a private offer. Because deployment models and use cases vary, the vendor defines what a unit covers when structuring your agreement. Reach out to the vendor to confirm exactly what each unit represents for your setup.
This listing uses a contract model, not pay-as-you-go metering. You agree to a set number of units and terms upfront through a private offer, rather than accruing charges by the hour. This suits ongoing enterprise deployments where the platform runs continuously across your channels and functions.
The platform supports multi-tenant, single-tenant, and bring-your-own-cloud deployments. Each model differs in isolation, update control, and where your data resides. Because the Enterprise plan is arranged by private offer, your chosen deployment model and compliance needs shape the units and terms you agree with the vendor.
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Vendor refund policy
For refunds, contact us at support@wonderful.ai
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@wonderful.ai (business day response) Onboarding session offered for every new AWS customer
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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