Sold by: Mastek INC
Mastek deploys and implements CivicScribe, an AI-powered meeting transcription and automated minutes platform, into your AWS environment. Available as a fully managed service or customer-operated deployment.
Overview
CivicScribe is an AI-powered meeting transcription and minutes generation platform purpose-built for healthcare and government organisations. Mastek deploys CivicScribe entirely within your AWS account using Infrastructure-as-Code (Terraform), ensuring your data never leaves your environment.
What Mastek delivers:
AWS account setup and governance (IAM, VPC, security, DNS) Full CivicScribe infrastructure deployment (ECS Fargate, RDS PostgreSQL, S3, SQS, Cognito) Platform validation and knowledge transfer Optional: Ongoing managed operations with 24x7/5 monitoring and incident management Key capabilities of CivicScribe:
Automatic transcription of meetings using Azure Speech Services AI-generated structured meeting minutes using Amazon Bedrock (Claude) Role-based access control (RBAC) with AWS Cognito SSO Custom meeting templates tailored to your organisation Full audit logging, data retention controls, and encryption at rest and in transit Deployment options:
New AWS account setup + CivicScribe deployment Deployment into your existing AWS account Mastek-operated or customer-operated post-deployment Mastek is an AWS Partner with proven expertise in deploying AI-powered solutions on AWS for government and healthcare organisations.
Highlights
- AI-Powered Transcription & Automated Minutes on AWS — CivicScribe automatically transcribes healthcare and government meetings and generates structured, accurate minutes using Amazon Bedrock, eliminating manual documentation effort and reducing administrative burden.
- Deployed in Your AWS Account — Your Data Never Leaves Your Environment — Mastek deploys CivicScribe entirely within your own AWS account using Infrastructure-as-Code (Terraform), ensuring full data sovereignty, security, and compliance for sensitive healthcare and government meeting content.
- Flexible Deployment with Optional Managed Operations — Choose from new or existing AWS account deployment, with the option for Mastek to provide 24x7/5 monitoring, availability management, and incident response — or hand over operations to your own team after knowledge transfer.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Mastek provides full implementation support during deployment and optional 24x7/5 managed operations post-deployment. Contact your Mastek account manager for support details. Support contact Email id: AISolutions@mastek.com .