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The E-commerce recommender is an AI powered solution that automates the generation and delivery of personalized recommendations to customers. By leveraging historical event data and customer information, the suite identifies the most relevant actions and delivers tailored messages across multiple channels, helping businesses increase their engagement and conversion rates.
Overview
The E-commerce recommender with AI streamlines customer engagement by automating relevant recommendations across multiple channels. Using historical event data and customer insights, the solution identifies opportunities to interact with customers, such as promoting new products, re-engaging inactive users or just highlighting offers.
The solution also generates messages aligned with each recommendation, ensuring that communication remains consistent and relevant to the customer. Different delivery channels can be chosen, such as email, push notifications and SMS to maximize reach and impact.
AWS Services • CloudFormation • S3 • Lambda • API Gateway • EventBridge • ECR • DynamoDB • Personalize
Highlights
- AI-powered targeted recommendations: Identifies and suggests relevant products, offers, or actions based on customer interactions and historical data.
- Personalized messaging across multiple channels: Generates tailored messages and delivers them via email, SMS, or WhatsApp to maximize engagement.
- End-to-end automation for e-commerce: Streamlines the entire recommendation process, from data analysis to order generation, optimizing sales efficiency.
Details
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