This product has charges associated with it for providing up to date OS configuration, continuous maintenance, and seller premium support. Built for organizations that require a stable and reliable foundation, this Ubuntu 22.04 image delivers a secure and fully maintained baseline ideal for production environments across enterprise and government.
This is a repackaged software product wherein additional charges apply for the continuous OS maintenance, security aligned configuration work, and ongoing seller premium support included with this image.
Each instance is built from a clean upstream Ubuntu 22.04 release and includes all current patches and updates at the time of publication. Our process ensures that every image is consistently maintained, validated for reliability, and prepared for immediate use in production. This provides a strong foundation for organizations that need a dependable and ready to deploy baseline without the complexity of building and maintaining their own images.
Enterprises choose the supported tier when they need a stable and secure starting point that keeps pace with updates while avoiding the overhead of managing their own OS lifecycle. This tier is ideal for production workloads, general compute environments, development and staging systems, and any deployment where consistency, performance, and operational simplicity are priorities. Customers receive timely updates, a clean and predictable configuration, and dependable OS level support.
VM Pro Support has been delivering maintained and supported infrastructure since 2021 and is trusted by hundreds of enterprise and government customers. Our supported images run around the clock in environments that demand dependability and operational excellence. We provide consistent maintenance, reliable update practices, and responsive support that organizations count on for uninterrupted operations.
Highlights
Fully updated Ubuntu 22.04 image with all current patches applied to provide a clean, reliable, and production ready baseline from first launch.
Designed for enterprise and government environments that require stability, consistency, and ongoing maintenance without managing OS updates internally.
Backed by VM Pro Support with continuous image upkeep and dependable OS level assistance trusted by hundreds of large scale organizations.
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Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
You pay by the hour for a supported Ubuntu 22.04 image running on the EC2 instance type you choose. Pricing is not tiered. Each dimension maps to one EC2 instance size, and you are billed only for the hours that instance runs. Costs scale with the instance you pick: smaller instances like t3.nano cost less per hour, while large compute, memory, GPU, storage, and bare-metal instances cost more. Support is bundled into every instance. Choose the instance type that fits your workload, and your hourly rate follows that selection.
Top-of-mind questions for buyers
What do I actually get for each hourly charge on a given instance type?
You get a supported Ubuntu 22.04 image running on the EC2 instance size named in that dimension. Each dimension maps to one instance type, such as t3.large or r5.24xlarge. The rate covers the software image plus a support team to help you launch and resolve issues.
Am I charged when the instance is stopped or paused?
The hourly software rate meters running time only. When you stop the instance, the software charge stops accruing. Underlying AWS storage or other AWS resource fees may still apply while the instance is stopped, but those are billed separately by AWS, not by this listing.
How does my bill change if I switch to a different instance type?
Each instance type carries its own hourly rate. When you run a different type, you pay that type's rate for the hours it runs. There is no tier upgrade or all-instance recalculation. You are billed per instance, per hour, based on the exact type running at the time.
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Vendor refund policy
Refunds are not available. You can reach our support team directly at support@vmprosupport.com for all questions.
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An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
First release of Ubuntu 22.04 supported image with premium maintenance and support by VMPS
Additional details
Usage instructions
Connecting to your instance
After launching your supported Ubuntu 22.04 instance, the recommended connection method is AWS Systems Manager Session Manager SSM. This provides a secure and fully managed way to access the instance without opening inbound ports. Detailed instructions are available at https://docs.aws.amazon.com/systems-manager/latest/userguide/session-manager.html
If you choose to connect with SSH, use the default username ubuntu along with your private key file and the instance public IP address. Connect on port 22 using the format:
Avoid exposing your instance directly to the public internet. If SSH access is required, restrict your security group to trusted IP addresses only.
This image is fully updated at the time of release and configured for general enterprise use. Some workloads or services may require additional configuration depending on your environment.
Support
Once connected, you may install and run applications as needed. This instance includes premium OS support. If you need assistance, contact support@vmprosupport.com at any time.
Support
Vendor support
This instance includes limited premium OS support that assists with standard operating system usage, updates, and baseline configuration questions. You can reach our team directly at support@vmprosupport.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
This product has charges associated with it for providing up to date OS configuration, continuous maintenance, and seller premium support. Built for organizations that require a stable and reliable foundation, this Ubuntu 22.04 image delivers a secure and fully maintained baseline ideal for production environments across enterprise and government.
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This product has charges associated with it for providing hardening and seller premium support. Engineered for mission-critical, regulated environments, this STIG-compliant Ubuntu 22.04 image delivers a fully hardened security baseline trusted across government, defense, healthcare, and financial sectors.
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