Overview
Cenna Professional Services: AI Advisory, Implementation & Automation Consulting
The Enterprise Challenge
Large enterprises spend millions on outsourced services and manual operations, yet 80% of team time still goes to repetitive tasks like cross-tool data gathering, reading PDFs and contracts, context switching between systems, and stitching processes across legacy applications. Most organizations know they need automation but struggle to identify where to start, how to implement effectively, and how to scale across departments.
Cenna Professional Services solves this with a forward-deployed engineering model that delivers real outcomes alongside your team.
Service Offerings
AI Readiness Advisory
Our AI advisors assess your current automation landscape, operational workflows, and technology stack to build a strategic automation roadmap. This engagement identifies the highest-impact processes for automation, quantifies potential BPO and operational cost reduction, maps dependencies across legacy and modern systems, and delivers a prioritized implementation plan with clear ROI projections.
Platform Implementation
Cenna's forward-deployed engineers work directly within your environment to deploy the Cenna Agentic Business Automation and Orchestration Platform. Implementation includes containerized deployment on your AWS infrastructure or on-premise environment, integration with your existing systems including legacy applications through browser agents, Knowledge Graph configuration to capture tribal and institutional knowledge, process design, build, and deployment for your prioritized workflows, security configuration including SSO, IAM, monitoring, and logging, and user training and enablement for your teams.
Automation Consulting and Optimization
After initial deployment, Cenna's consulting team provides ongoing support to expand automation across your organization. This includes identifying and deploying additional automated business processes, continuous process tuning and optimization based on operational insights, quarterly business reviews with ROI tracking and efficiency reporting, browser agent expansion for additional legacy and web-based applications, and Knowledge Graph enrichment as new processes and context are captured.
Why Cenna Professional Services
Forward-Deployed Engineers: Our engineers embed with your team. This is a hands-on partnership, with deep understanding of your environment and processes. We deliver continuous optimization, with proven experience from complex enterprise environments including legacy systems, multi-department workflows, and strict compliance requirements.
Rapid Time to Value: New automated processes go live in days, not months. Our lightweight multi-agent architecture allows rapid customization and deployment without rebuilding infrastructure.
Works With Your Stack: Cenna works on top of your existing technology investments. Browser agents handle legacy applications without APIs. No rip-and-replace required for modern or legacy systems.
Enterprise-Grade Security: Deploy in your own AWS cloud or on-premise for complete data control. Zero data retention on model calls. SOC 2, ISO 27001, and HIPAA-ready compliance built in.
Deep Operational Insights: Real-time analytics on time saved, efficiency gains, and ROI so you always know where automation delivers value and where to focus next.
Highlights
- AI Readiness Advisory: Cenna's AI advisors assess your automation landscape, map legacy and modern system dependencies, and deliver a prioritized roadmap with clear ROI projections. Identify the highest-impact processes for automation and quantify BPO and operational cost reduction before implementation begins.
- Forward-Deployed Implementation: Cenna engineers embed directly with your team to deploy the platform on your AWS or on-premise infrastructure. Includes browser agent configuration for legacy apps, Knowledge Graph setup, process design, security integration, and team enablement. Go live in weeks.
- Ongoing Consulting and Optimization: Continuous process tuning, automation expansion, and quarterly business reviews with full ROI tracking. Cenna stays with you post-deployment to ensure automation improves and scales as your business evolves.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Vendor support
Cenna Professional Services Support
Every Cenna engagement includes dedicated support from your assigned forward-deployed engineering team.
Advisory Engagements
Dedicated AI advisor assigned to your account. Direct access via Slack or Teams channel. Deliverables include documented assessment, roadmap, and ROI projections.
Implementation Engagements
Embedded engineering team working within your environment. Daily standups and weekly progress reviews during deployment. Full handoff documentation and team training upon completion.
Consulting Retainer
Dedicated Slack or Teams channel with your Cenna engineering team. Scheduled check-ins and quarterly business reviews. Proactive monitoring, optimization recommendations, and rapid updates. Email support at .
H3: Response Times
Critical issues (P1): 1-hour response. High priority (P2): 4-hour response. Standard requests (P3): 1 business day response.
Cenna Professional Services: | Sales and engagement inquiries: | Visit for documentation and resources. Cenna is headquartered at 1 Ferry Building Suite #201, San Francisco, CA 94111.