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    FileCloud EFSS (Enterprise Essentials - 20 Users)

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    Sold by: FileCloud 
    Deployed on AWS
    AWS Free Tier
    Hyper-Secure File Sharing, Sync, Backup, and Remote Access for Businesses.
    4.3

    Overview

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    FileCloud is the leading self-hosted secure content collaboration platform (CCP) provides industry-leading compliance, data governance, and more. Using AWS infrastructure (EC2, EBS, S3), jumpstart your own branded file storage solution at a compelling price point in just a few minutes. FileCloud also offers hybrid cloud capabilities by synchronizing on-premise file servers to AWS and vice versa.

    • Sync, Share and Backup - Effortlessly synchronize files across users' computers (Win, Mac, and Linux), smart phones, and tablets (iOS and Android) and enjoy endpoint backup for all devices.
    • Free, Unlimited Client Accounts - Unlike competitors, FileCloud delivers incredible ROI by offering free, unlimited client accounts for external vendors and partners.
    • Unparalleled Branding Options - FileCloud lets businesses customize their user portals to reflect their brands. Customize the login page, TOS, and email templates, and use your business domain name. Broadcast your brand to your customers, vendors, and partners.
    • Device Management - A centralized endpoint device control panel lets you block, remote wipe, notify and take inventory of connected endpoint devices at any time.
    • Customer Managed Encryption - You can choose your Encryption keys for added data security.
    • Ransomware Protection - Our distributed architecture, custom branded domains, and email templates provide maximum protection from email spoofing and ransomware attacks.
    • Workflow Automation - FileCloud brings workflow capabilities to automate critical document-based business processes.
    • Compliance Management - A built-in Compliance Center helps you easily manage ITAR, GDPR, and/or HIPAA compliance requirements.

    Highlights

    • File Sharing, Sync, and Backup -This allows businesses to create their own, branded file sharing, sync, and mobile access, solution for their employees, customers, and partners. Public, Private, and Temporary Share. Granular File Sharing Model.
    • Total Control & Security - FileCloud provides secure, high-performance backup across all platforms and devices (Computers and Smartphones) with unlimited file versioning capabilities. FileClouds' ability to monitor, prevent, and fix data leakage assures corporate data is protected across all your devices. Remote block and data wipe are supported for both mobile devices and computers.
    • Industry Recognition - FileCloud has received the Gartner Peer Insights Customer Choice award four years in a row (2018, 2019, 2020, and 2021) and was named an Emerging Favorite in Document Management Software by Capterra in 2021.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Deployed on AWS
    New

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    FileCloud EFSS (Enterprise Essentials - 20 Users)

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.
    If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier  for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier  for more details.

    Usage costs (167)

     Info
    • ...
    Dimension
    Cost/hour
    t2.medium
    Recommended
    $0.33
    t3.micro
    $0.33
    t2.micro
    $0.33
    t3a.small
    $0.33
    d2.8xlarge
    $0.33
    m5dn.4xlarge
    $0.33
    m7a.12xlarge
    $0.33
    c4.4xlarge
    $0.33
    m5d.16xlarge
    $0.33
    m7a.xlarge
    $0.33

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

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    We'd like to hear your feedback and ideas on how to improve this page.
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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    Once the instance is running, connect to the administrator portal by typing http://<public_dns>/ui/admin/index.html. The default user name is 'admin' and the password is the Instance ID of your running EC2 instance. Create user accounts, setup Team Folders and customize the site branding to get started. Detailed FileCloud setup guide is available here (https://www.filecloud.com/supportdocs/display/cloud/FileCloud+Site+Setup )

    Support

    Vendor support

    Support Hours: 7x24;

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Storage
    Top
    10
    In Backup & Recovery
    Top
    25
    In IT Business Management, Storage

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
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    Overview

     Info
    AI generated from product descriptions
    Multi-Platform File Synchronization
    Synchronization of files across Windows, Mac, and Linux computers, iOS and Android mobile devices, and tablets with endpoint backup capabilities for all connected devices.
    Endpoint Device Management
    Centralized control panel for managing connected endpoint devices with capabilities to block, remote wipe, send notifications, and maintain inventory of all connected devices.
    Customer-Managed Encryption
    Support for customer-controlled encryption keys enabling organizations to manage their own data encryption standards and security protocols.
    Compliance Management Framework
    Built-in Compliance Center for managing industry-specific compliance requirements including ITAR, GDPR, and HIPAA standards.
    Workflow Automation
    Automation capabilities for document-based business processes and critical workflows within the platform.
    Enterprise Content Security and Control
    Secure, controlled enterprise platform with robust content controls to safeguard intellectual property and protect company data across distributed teams and devices.
    Workflow Integration Capabilities
    Seamless integration into existing workflows and tools, enabling teams to work together in a unified platform without disrupting current processes.
    Advanced Team and Content Management
    Advanced Team & Content Controls, domain insights and analytics, network control, and request/share functionality for large files with superior visibility and control.
    Single Sign-On and Authentication
    SSO integrations for streamlined user authentication and access management across the enterprise.
    Enterprise Mobility Management
    Enterprise mobility management capabilities to support secure access and data protection across mobile devices and distributed work environments.
    Container Orchestration
    Docker-based deployment architecture enabling simplified application deployment and upgrade processes
    One-Click Application Deployment
    Integrated app store supporting one-click deployment of over 200 template applications with pre-configured settings
    Multi-Application Management Console
    Web-based console panel for installing, configuring, and managing multiple applications on a single instance
    GitOps Deployment Approach
    GitOps-based deployment methodology enabling continuous deployment and configuration management of applications post-deployment
    Web-Based Administration Interface
    Web-based interface providing domain binding, HTTPS setup, access control configuration, and status monitoring capabilities

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    2 ratings
    5 star
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    50%
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    1 AWS reviews
    |
    1 external reviews
    External reviews are from PeerSpot .
    Migael Rahul

    Secure remote access has simplified file sharing and boosted collaboration across our teams

    Reviewed on Feb 25, 2026
    Review from a verified AWS customer

    What is our primary use case?

    FileCloud  is used by my organization as a central location to store all of our company shared documents as well as our personal work documents. It serves as a cloud storage solution so we can access our company files from anywhere as long as we are connected to the internet.

    In my daily work, FileCloud  allows my company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server or you don't need to have granular admin access, FileCloud would not be appropriate for your usage.

    Recently, we implemented FileCloud to host our data securely using HTTPS instead of replacing our data on a third-party cloud solution or using VPN technologies. Our whole organization is now using it to access the data on our file servers.

    With many of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies.

    What is most valuable?

    FileCloud offers several best features including a web GUI that is easy to use, simple administration, and a very intuitive mobile app. The platform provides good access to internal files and file server data from anywhere with an internet connection, the ability to send emails with expiration dates, password links, and access control, the ability to send attachments that exceed email limits for downloading, and seamless integration with NTFS and Active Directory.

    I also appreciate the integration plugin for Outlook and Office applications.

    FileCloud has positively impacted our organization by allowing us to share files more easily and securely, manage our cloud shares as we see fit, and enable remote collaboration because we can access data anywhere with an internet connection. It has helped our staff members be more productive in accessing the data they need at any time from anywhere in the world.

    Since using FileCloud, we have saved approximately 40% of the time it previously took to access data because we can retrieve information at any time with an internet connection. Remote  collaboration has increased between 40% to 55%.

    FileCloud has helped our staff members be more productive in accessing the data they need at any time from anywhere in the world, making collaboration much easier. Additionally, the security of our data has greatly improved, and we have saved significant time because we can access our data at any time as long as we have an internet connection.

    What needs improvement?

    FileCloud can be improved by providing easier access to set up drive mount on a Mac without the use of other applications like Fuse . Updates need to be more apparent to FileCloud drive.

    For how long have I used the solution?

    I have been using FileCloud for five years.

    What do I think about the stability of the solution?

    FileCloud is stable, as I have not experienced any crashing or downtime.

    What do I think about the scalability of the solution?

    FileCloud's scalability is very good because it can handle any size of organization.

    How are customer service and support?

    The customer support for FileCloud is very proactive and responsive 24/7.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    I previously used OneDrive.

    I switched from OneDrive to FileCloud because FileCloud has a significant advantage over all the cloud products I have used, such as OneDrive, Dropbox, and Box. FileCloud allows you to host everything on your own server, so you don't have to rely on Microsoft or any other company to maintain the servers and hope that they don't have large issues that prevent access to your files. As long as you can access your server, you can get into your files easily.

    What's my experience with pricing, setup cost, and licensing?

    The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated Dropbox as another option.

    What other advice do I have?

    My advice to others looking into using FileCloud is that it is well-suited for companies that want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need.

    My additional thoughts about FileCloud are that it is a perfect tool to access your files at any time, especially through the mobile app where it will promote collaboration and easy use and management of files.

    I rated this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    reviewer2587170

    Efficient remote file access with robust security features and excellent support

    Reviewed on Oct 22, 2024
    Review provided by PeerSpot

    What is our primary use case?

    The primary use case for FileCloud  is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the shift to remote work because of COVID-19, more people are working remotely, and companies are applying remote working, necessitating access to the file server even when not physically at the office.

    FileCloud  enables this remote access without the need for a VPN, allowing users to open the FileCloud application from their endpoint or access the user portal to perform activities such as downloading or sharing files.

    How has it helped my organization?

    In my experience, implementing FileCloud has enabled us to accommodate the needs of remote working seamlessly.

    Employees can access and share files without physically visiting the office, providing flexibility and efficiency in operations.

    What is most valuable?

    The granularity for the audit log in FileCloud is extremely valuable. It offers administrators visibility into file activities, such as which user accessed or downloaded specific files, allowing us to audit environment activity effectively.

    Furthermore, FileCloud includes encryption and a heuristic engine to prevent ransomware uploads and a DLP  feature which separates trip main points from a logical perspective.

    What needs improvement?

    I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security.

    Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu  or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

    For how long have I used the solution?

    I have experience with FileCloud, which is similar to my experience with EPP.

    How are customer service and support?

    FileCloud's technical support is excellent. They are capable of resolving platform issues efficiently and follow up to ensure issues are resolved, which is one of their best aspects of SLA adherence. I would rate them a nine for any issue.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have also implemented EPP alongside FileCloud.

    What's my experience with pricing, setup cost, and licensing?

    In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.

    Which other solutions did I evaluate?

    Competitors provide some features like advanced user authentication; however, FileCloud features remain suitable for our user platforms.

    What other advice do I have?

    FileCloud is suitable for all types of industries, including government, financial services, and media. It's efficient for exchanging large files and can replace legacy file server technologies.

    I'd rate the solution nine out of ten.

    View all reviews