Sold by: Dedicatted
Cloud Managed Services for AWS environments, providing full platform ownership, 24/7 monitoring, incident response, and continuous infrastructure optimization. Dedicatted operates and maintains cloud platforms so engineering teams can focus on building and delivering products.
Overview
Dedicatted provides Cloud & Platform Managed Services to help organizations operate reliable, secure, and scalable AWS environments. Our engineers take full operational ownership of cloud platforms, managing infrastructure, platform services, and production workloads to ensure stability, performance, and continuous availability of business-critical systems.
The service supports modern AWS architectures across compute, containers, serverless, databases, networking, and storage layers. Dedicatted operates environments built on services such as Amazon EC2, Amazon EKS, Amazon ECS, AWS Lambda, Amazon RDS, Amazon DynamoDB, Amazon OpenSearch, Amazon S3, Amazon CloudFront, and AWS networking services.
Cloud & Platform Managed Services include:
- Full platform ownership across AWS infrastructure and production workloads
- 24/7 monitoring and incident response to maintain platform health and availability
- Infrastructure and platform operations across compute, containers, serverless, databases, and networking services
- Centralized monitoring, alerting, and logging for proactive issue detection
- Infrastructure maintenance and patch management to keep systems secure and up to date
- Configuration and access management aligned with AWS security best practices
- Backup oversight and disaster recovery readiness for production environments
Dedicatted applies structured operational processes and automation to maintain reliable environments. Our engineers manage incident response workflows, perform root cause analysis, and implement remediation improvements to ensure stable and predictable platform operations.
Operational ownership also includes:
- Continuous infrastructure maintenance including patching, upgrades, and configuration management
- Security baseline management and access control governance
- Compliance support aligned with the AWS Well-Architected Framework
- Platform observability improvements through monitoring, metrics, and log management
Beyond reactive support, the service focuses on proactive platform improvement. Dedicatted continuously evaluates platform performance, scalability, and operational efficiency. Our engineers implement automation, improve monitoring coverage, and introduce reliability improvements that strengthen production environments over time.
The service also includes cloud cost management and operational optimization. We analyze resource usage, recommend architectural improvements, and implement cost optimization strategies across compute, storage, and data services while maintaining performance and reliability.
With full platform ownership, Dedicatted becomes an extension of the customer’s engineering and operations teams, managing day-to-day infrastructure operations so internal teams can focus on application development and product innovation.
AWS services commonly operated in this solution
- Compute and container platforms including Amazon EC2, Amazon EKS, Amazon ECS, and AWS Lambda
- Data and persistence services including Amazon RDS, Amazon DynamoDB, Amazon OpenSearch, and Amazon S3
- Networking and delivery services such as Amazon VPC, Elastic Load Balancing, Amazon Route 53, and Amazon CloudFront
- Observability and monitoring services including Amazon CloudWatch and AWS X-Ray
- Infrastructure management and automation using AWS Systems Manager, AWS Config, and AWS Identity and Access Management (IAM)
- Backup and resilience services including AWS Backup and multi-region disaster recovery architectures
Customer outcomes
- Maintain highly available AWS environments for critical workloads
- Improve operational reliability with continuous monitoring and incident response
- Reduce operational burden through full platform ownership
- Optimize infrastructure performance and resource utilization
- Maintain security and operational best practices aligned with AWS Well-Architected guidance
Industries supported
This service supports organizations operating AWS workloads across industries including:
- Financial services and fintech
- Retail and e-commerce
- Logistics and transportation
- Technology and SaaS platforms
- Digital services and online platforms
Highlights
- Full operational ownership of AWS cloud platforms including infrastructure management, platform services, monitoring, and incident response across production environments.
- 24/7 monitoring and operational support for workloads running on Amazon EC2, Amazon EKS, Amazon ECS, AWS Lambda, Amazon RDS, and Amazon DynamoDB.
- Continuous platform optimization, security controls, and cost management aligned with AWS Well-Architected best practices.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Support Details:
At Dedicatted, we are committed to providing our customers with exceptional support to ensure they receive the most value from our product. Customers who purchase our product can expect to receive the following level of support:
Contact information: Customers can reach out to us via email at contact@dedicatted.com or through our website.
Support channels: We offer a variety of support channels to ensure our customers receive timely and efficient support. Our support channels include:
- Email: Customers can email our support team at any time with questions or issues. We strive to respond within 24 hours.
- Google Chat: Customers can chat with our support team in real-time to get quick answers to their questions or assistance with any issues they may be experiencing.
- Phone support: Customers can call our support team during business hours, Monday through Friday, from 9 am to 5 pm EST.
Support level: We provide technical support for our product, including assistance with installation, configuration, and troubleshooting. Additionally, we offer guidance and best practices to help customers optimize their DevOps processes.
Overall, our goal is to ensure our customers receive exceptional support and have a positive experience with our product. We are committed to helping our customers achieve success with their DevOps processes and AWS cloud adoption.