Sold by: ServQual SUSANÂ
Deployed on AWS
Free GRC Platform for Cyber Risk, 3P Risk, Cyber Insurance. From GenAI to Cloud Security
Overview
Image
SUSAN Risk Management by ServQual-Security
Video
Product video
ServQual SUSAN is a zero-cost platform that delivers comprehensive security risk assessments across Generative AI, AWS, Azure (Entra), Microsoft 365, Google Cloud Platform, applications, databases, blockchain, wireless networks, ISO 27001, privacy management, and CIS Controls. Third party Risk Management
Highlights
- Free GRC Platform for Cyber Risk. From GenAI to Cloud Security
- Security, SUSAN, Cloud Security, Gen AI risk, Risk, Risk management, Third-party risk, Governance, Free security, Free risk, Privacy, ISO27001, Blockchain, API integration
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Monthly | Monthly Contract | $0.00 |
Vendor refund policy
The SUSAN Security Platform is free for the first three months. After that, charges apply for API integrations. Please note, AWS usage costs may apply based on data consumption and are non-refundable.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available at https://unicorn.srvql.com by clicking on 'Get Help' or email to sme@srvql.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Anthology Ally
By Blackboard Inc
Anthology Ally empowers institutions to deliver truly inclusive learning experiences and create more accessible learning environments for boosting learner success. . Ally is a cutting-edge technology solution and time-saving automated tool focused on dynamically enhancing digital course content on any LMS, helping institutions to take control of their digital course content, mitigate their accessibility barriers, and keep up with the rapidly changing accessibility requirements.
Customer reviews
reviewer2752023
Strengthened our security posture with seamless integration and robust compliance features
Reviewed on Aug 24, 2025
Review from a verified AWS customer
What is our primary use case?
I recently evaluated SUSAN, and I must say it is a very strong and reliable product. Its integration capabilities are impressive, with seamless support for AWS , Azure , Google Cloud , Microsoft 365, and other leading platforms.
What really stood out to me are the built-in security features such as ISO certifications, data security controls, risk assessment, and SOC 2 compliance, which give confidence in its ability to support governance and keep the organization moving in the right direction.
Overall, SUSAN is a well-rounded solution that combines flexibility, security, and compliance in one package.
How has it helped my organization?
SUSAN has strengthened our overall security posture. We have integrated it with our firewall, endpoint protection, and other critical applications, which has enhanced visibility and control.
One of the most valuable features is the Security Incident Score, which helps us identify gaps in our structure and continuously improve them.
What is most valuable?
The questionnaire feature is very valuable, as it is easy to complete and simple to attend.
If we fail to mitigate any part of the questionnaire, SUSAN provides professional recommendations along with step-by-step guidance, which makes the implementation process clear and effective.
What needs improvement?
The Auditor Option view access needs to be separated.
Which solution did I use previously and why did I switch?
We did not use any previous solutions. We had internal teams to maintain compliance and security.
What's my experience with pricing, setup cost, and licensing?
I would say SUSAN offers value for money. Whatever you are going to spend on SUSAN is going to be worth it.
Which other solutions did I evaluate?
We did not consider other alternative solutions.