Sold by: VeloDB IncÂ
VeloDB's expert services help keep your database system running smoothly. We provide comprehensive support, including advanced technical support, expert consulting, and team training, to help you get the most out of your database management.
Overview
Priority Technical Support Services When you encounter technical issues, our advanced technical support offers quick and professional responses. Our experts provide remote assistance and can also be on-site to work closely with your team for fast resolution.
- Immediate Issue Resolution: Fast response to maintain business operations.
- On-site Support: Experts provide personalized on-site support.
Consulting Services Our expert consulting team works with you to offer in-depth solution consulting, architecture optimization, and performance optimization, helping you address business challenges.
- Solution Consulting: Customized data analysis solutions for your industry and business needs.
- Architecture Optimization: Enhanced system architecture for better efficiency and scalability.
- Performance Optimization: Detailed analysis and recommendations for improved database performance.
Training and Certification Our customized training courses help your team master VeloDB's advanced features and best practices, boosting overall skills.
- Customized Training: Personalized training plans based on your team's needs.
- Expert-Level Certification: Opportunity for team members to earn expert-level certification after training.
Highlights
- Global Expertise：Access a worldwide team of seasoned support professionals.
- Strategic Insights：Gain strategic advice and best practices from experienced engineers.
- Lifecycle Support：Benefit from comprehensive support across the application development lifecycle.
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Customer Support Services E-mail:  support@velodb.io Ticketing System:
Software associated with this service
By VeloDB Inc
VeloDB Cloud is a cloud native real-time and cost-effective data warehouse service, supporting both SaaS and BYOC (Bring Your Own Cloud), based on the open resource database Apache Doris, running on multiple clouds with consistent usage experience. Up to now, VeloDB Cloud has been applied in the production environment of many enterprises, helping customers satisfy the needs of various data analysis scenarios with minimal operation and maintenance investment.