CARUSOis a comprehensive project management and QA tracking platform that unifies task management, defect tracking, risk assessment, and real-time reporting in one secure, multi-tenant solution.
CARUSO(Command Analytics for Release Updates and Software Oversight) streamlines project management and quality assurance workflows for teams of all sizes.
Key Features:
Integrated PM & QA: Manage projects, tasks, and defects in one unified platform
Real-time Dashboards: Track progress with customizable analytics and reporting
Role-based Access: 10+ specialized roles from Viewer to Administrator
Multi-factor Authentication: Enterprise-grade security with TOTP support
Risk Management: Built-in risk assessment and mitigation tracking
Knowledge Hub: Centralized documentation and team collaboration
Perfect for software development teams, IT departments, and organizations seeking to improve project visibility and quality outcomes. Scales from small teams to enterprise deployments.
Highlights
Unified PM & QA platform - Manage projects, tasks, defects, and risks in one integrated solution
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Up to 5 users. Full access to all features including project management, QA tracking, dashboards, and reporting. Standard support with 24-hour response time.
$99.00
Professional Plan (6-25 Users)
Up to 25 users. Full access to all features including project management, QA tracking, dashboards, and reporting. Priority support with 8-hour response time.
$299.00
Enterprise Plan (26-100 Users)
Up to 100 users. Full access to all features including project management, QA tracking, dashboards, and reporting. Dedicated support with 4-hour response time.
$799.00
Enterprise Plus (101+ Users)
Unlimited users. Full access to all features including project management, QA tracking, dashboards, and reporting. Dedicated account manager with 1-hour response time.
You choose a plan based on how many users you need. The four plans form tiers scaled by user count: Starter covers up to 5 users, Professional up to 25, Enterprise up to 100, and Enterprise Plus for 101 or more with unlimited users. Every plan gives the same access to project management, QA tracking, dashboards, and reporting. The difference is capacity and support response time. Support speeds up as you move to a higher tier, from a 24-hour standard response down to a 1-hour response with a dedicated account manager.
Top-of-mind questions for buyers
What counts as a user seat for billing, and does the admin count against my plan limit?
A user seat is one paid user account. Each plan includes one Admin plus the paid seats: Starter adds 5, Professional 25, and Enterprise up to 100. The Admin does not consume a paid seat. Enterprise Plus provides unlimited user seats.
What happens when my team outgrows the user limit on my current plan?
Each plan caps the number of paid seats. When you exceed that cap, you move to the next tier that fits your headcount. For example, growing past 25 users moves you from Professional to Enterprise. Past 100 users, Enterprise Plus provides unlimited seats.
Do higher plans add features, or only more users and faster support?
Every plan gives the same access to the full project management and QA suite, dashboards, reporting, and all future updates. Higher plans do not unlock extra features. They differ only in the number of paid user seats and support response time.
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Vendor refund policy
We offer a 14-day money-back guarantee for all new subscriptions. If you are not satisfied with C.A.R.U.S.O. within the first 14 days, contact support@tmfpretty.com for a full refund. Refunds are not available after the 14-day period. Annual subscriptions may receive prorated refunds at our discretion.
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Support
Vendor support
Email: support@tmfpretty.com
Response Time: Within 24 hours for standard inquiries, 4 hours for critical issues.
Support Hours: Monday-Friday, 9 AM - 5 PM Central Time
Documentation:
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