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    Symphony3 Professional Services - Identity Management

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    Sold by: Symphony3 
    The Identity Management service helps councils protect their systems and users while providing secure, seamless access to digital services. It establishes clear frameworks for single sign-on (SSO), multi-factor authentication (MFA), and role-based access, reducing cyber risk and administrative overhead. Powered by AWS Identity and Access Management (IAM) and integrated with SmartGlue, it ensures compliance, scalability, and a smooth experience for staff, contractors, and residents.

    Overview

    The Identity Management service helps councils and public organisations strengthen security while delivering seamless access to digital services. Symphony3 designs and implements identity strategies that balance protection, usability, and governance — enabling staff, contractors, and community members to access systems securely and efficiently.

    Through an assessment of existing systems and workflows, Symphony3 defines the right combination of authentication, authorisation, and integration mechanisms. This includes implementing Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC) policies, ensuring that only the right people have access to the right resources at the right time.

    The service leverages AWS Identity and Access Management (IAM), Amazon Cognito, and AWS Directory Service to deliver secure, scalable identity solutions that integrate easily with on-premises and cloud systems. Combined with SmartGlue , Symphony3’s AWS-powered integration platform, it enables unified access across multiple council applications and APIs, reducing complexity, strengthening compliance, and improving the user experience for both employees and the public.

    Highlights

    • Strengthens cybersecurity and compliance with a comprehensive Identity Management framework built on AWS Identity and Access Management (IAM) and Amazon Cognito.
    • Delivers seamless, secure access for staff, contractors, and residents through Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC).
    • Integrates with SmartGlue, Symphony3’s AWS-powered platform, to unify identity data across multiple systems and simplify access management.

    Details

    Delivery method

    Deployed on AWS

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