Sold by: TP-Phish
Fully managed email server maintenance and support for AWS-hosted and other environments. Includes monitoring, patch management, security configuration (SPF, DKIM, DMARC), backups, and SLA-backed technical support to keep business-critical email systems reliable and secure.
Overview
Email Server Maintenance & Support provides fully managed operational, security, and support services for email servers deployed in AWS and other cloud environments. The service covers day-to-day administration, monitoring, patch management, user lifecycle management, backups, and incident handling to ensure high availability and reliability of business-critical email infrastructure. It is designed for organizations that require predictable operations, defined SLAs, and secure email communications without maintaining in-house email administration teams.
The service includes email security hardening and configuration such as SPF, DKIM, DMARC, TLS enforcement, anti-spam tuning, and support during email-related incidents or compromises. Ongoing monitoring and proactive maintenance help reduce downtime, improve deliverability, and maintain compliance with internal security and governance requirements. Support is provided on a business-hours or 24×7 basis depending on the selected plan, with clear escalation paths and response time commitments.
This offering relates to email servers and services running on AWS infrastructure, including deployments on Amazon EC2, integrations with Amazon Simple Email Service (Amazon SES), Amazon WorkMail, Amazon S3 (for backups and archival), Amazon CloudWatch (for monitoring and alerts), AWS Identity and Access Management (IAM), and AWS networking services such as Amazon VPC. The service is delivered in accordance with AWS Marketplace policies and applicable AWS service terms, and is suitable for customers operating AWS-native or hybrid email environments.
Highlights
- Fully managed email server maintenance and support for AWS-hosted and other environments, covering monitoring, patching, and day-to-day operations.
- Built-in email security configuration including SPF, DKIM, DMARC, backups, and incident support to protect business-critical email infrastructure.
- SLA-backed technical support with defined response times, designed for organizations running email servers on AWS without dedicated in-house administrators.
Details
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Support
Vendor support
Support Email: contact@trynck.org Support Website: https://trynck.org/contacts/ Support Description: Customers receive dedicated professional support throughout the engagement lifecycle. Support includes pre-engagement coordination, delivery assistance during the service period, and post-engagement follow-up for clarifications related to delivered work. Support requests are handled via email and scheduled sessions as defined in the statement of work.