Automotive OEM-Dealer Retail Platform (DMS/CRM) by Star X

StarX's Automotive OEM–Dealer Retail Platform is a configurable, multi-tenant SaaS that runs a car brand's entire retail network from one OEM/Brand portal and one Dealer/Store portal, sharing a single dataset.

Why you need it As automotive brands expand across markets, the OEM and its dealers usually run separate, disconnected systems: headquarters can't see real leads and inventory at each store, dealers lack timely model and production information, and every vehicle is handed off many times with data that never reconciles. This platform ends that fragmentation — the OEM and its dealers collaborate in one place, on the same data, from marketing intent all the way to vehicle handover, with every order and every VIN traceable end to end.

What it covers

• Vehicle catalog & master data — one authoritative, OEM-managed catalog shared network-wide.
• Leads & marketing (CRM) — acquisition, follow-up, tasks and alerts across the dealer network.
• Purchasing — dealer-to-OEM Purchase Request → Purchase Order (PR→PO) approval, including international settlement such as letters of credit.
• Inventory — VIN-level ledgers for OEM and dealer stock, with allocation and locking.
• Retail orders & delivery — ordering, payment, VIN allocation and handover, fully documented, with built-in Proforma and Commercial Invoices (PI/CI).
• Service & appointment management — planning and scheduling with capacity control.
• Organization, roles & permissions — multi-brand, multi-country data isolation, compliant by design.

Tailored to your business Every deployment is configured to the brand's operating model: modules are enabled on demand, roles and data-access scopes are defined per organization, and integrations to OEM, factory, finance and marketing systems are built to fit. Start with the modules you need and expand as the network grows.

Why StarX A production platform, proven in live automotive retail operations — not a concept. StarX handles assessment, configuration, data migration and integration end to end, then operates and evolves the platform with you.

Support Pre-purchase: scoping workshop and solution-fit assessment. Post-purchase: a dedicated delivery lead with a response within two business days.

Secure, scalable foundation Deployed on a secure, scalable AWS cloud foundation with in-region data residency in the customer's chosen AWS Region. Any AWS infrastructure charges incurred in the customer's account are separate from this AWS Marketplace transaction and are the customer's responsibility.