Spotify Enterprise Support for Backstage

Sold by: Spotify for Backstage (Spotify AB)

Looking to improve developer productivity with Backstage? Tap directly into the experience, expertise, and positive vibes of the Backstage team at Spotify. As creators, maintainers, and contributors of the Backstage open source framework (not to mention everyday users), we know the technical side of Backstage inside and out. More importantly, we understand the needs of developers — and how to help them get the most out of your IDP.

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Overview

Running Backstage on AWS? Get Spotify’s enterprise expertise on-call. Our teams have helped companies of all shapes and sizes with every aspect of Backstage, from ongoing tech support to kickstarting internal adoption, to architecture reviews and best practices.

Our personalized services:

Support Services

Sign up for our expert tech support with clear response SLAs to keep your productivity humming. We'll also provide comprehensive security reviews and proactive incident notifications, so your time and data are both well-protected. Support services include: fast-tracking your implementation using proven best practices, customized roadmap for integrating with your engineering org and tech stack, personalized guidance on Spotify Plugin for Backstage implementation , ongoing tech support with clear response SLAs, comprehensive security reviews, and proactive incident notifications.

Highlights

Fast-tracking your implementation using proven best practices.
Customized roadmap for integrating with your engineering org and tech stack.
Comprehensive security review and proactive incident notifications.

Details

Sold by

Spotify for Backstage (Spotify AB)

Pricing

Custom pricing options

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Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

Legal

Content disclaimer

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Support

Vendor support

What's included:

Fast-track your implementation using proven best practices
Customized roadmap for integrating with your engineering org and tech stack
Ongoing tech support with clear response SLAs
- General guidance < 48 hrs
- System impaired < 12 hrs
Comprehensive security reviews
Proactive incident notifications
Personalized guidance on implementation for the Spotify Plugins for Backstage

Enterprise Support users may log in to their Spotify for Backstage account and create a ticket .