Overview
Cake delivers a managed open-source AI platform on AWS, providing enterprises with a secure, governed, and cost-efficient foundation for generative AI and machine learning. The platform runs entirely inside your AWS account and removes the burden of building and operating complex AI infrastructure.
Cake Managed Open-Source AI Platform Services provide a fully managed, production-ready AI platform built on validated open-source technologies such as Kubeflow, Ray, MLflow, Langflow, Langfuse and many more. Cake deploys, integrates, and operates the platform with built-in governance, observability, and cost controls, enabling teams to run RAG, agent-based systems, fine-tuning, inference, and ML pipelines without vendor lock-in. The platform is designed to align with SOC 2 and HIPAA operational practices.
This service relates to and integrates with AWS Marketplace offerings and AWS services including Amazon EKS, Amazon EC2, Amazon S3, Amazon VPC, AWS IAM, AWS KMS, Amazon CloudWatch, AWS Bedrock, and AWS PrivateLink. All workloads remain within the customer’s AWS account, supporting enterprise security, compliance, and scalable AI operations aligned with AWS Well-Architected best practices.
Highlights
- Managed Open-Source AI Platform on AWS - Fully managed, production-ready open-source AI platform deployed and operated inside your AWS account on Kubernetes (EKS). Cake removes the complexity of assembling and maintaining AI infrastructure while preserving open-source flexibility and avoiding vendor lock-in.
- Built for Secure, Scalable Production AI - Designed to run reliably at scale on AWS-native infrastructure such as Amazon EKS, with built-in governance, RBAC, audit logging, private networking, and zero data egress for enterprise and regulated workloads.
- Unified Cost Visibility Across AI Workloads - Granular visibility into compute and LLM usage with workload- and token-level attribution. Helps teams control spend, compare model performance-to-cost, and scale AI predictably across projects and teams.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Support
Vendor support
Cake provides ongoing support for the managed open-source AI platform to ensure reliable operation in customer AWS environments.
Support Channels Email: support@cake.ai Shared customer Slack channel Scheduled regular meetings
Standard Support Coverage Business hours: 9:00 AM–5:00 PM EST, Monday–Friday Scope includes platform monitoring, incident triage, operational troubleshooting, and managed platform updates for validated open-source components.
Production SLA Add-On (Optional) Customers may purchase a Production SLA add-on that provides enhanced operational support and defined response targets for production environments. The Production SLA includes priority handling and the following target response times: Severity 1: 3 hours Severity 2: 4 business hours Severity 3: 12 business hours
Detailed SLA terms and conditions are available at: https://47523354.fs1.hubspotusercontent-na1.net/hubfs/47523354/Contracting/Cake%20SLA%2002.10.2025.pdf
Extended coverage and customized support arrangements are available via private offer.
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