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    Opal Security

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    Sold by: Opal 
    Opal is the access management platform for modern enterprises. The product enables security teams to protect their organization through visual insights and powerful workflows.

    Overview

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    Opal is the access management platform for modern enterprises. By integrating with cloud infrastructure, SaaS applications, and internal tools, Opal provides security teams with a surface to visualize access patterns and remediate risks with powerful workflows. The world's best companies trust Opal with identity governance and privileged access management.

    There are four key pillars of Opal's platform:

    1. Threat Detection: Visualize who has access to what, contextualize risk based on metadata, and remediate with access workflows
    2. Access Reduction: Minimize risk through least privilege, granting granular access to the right people for the right amount of time
    3. Secure Productivity: Set security guardrails through powerful policies and accelerate access through our self-service app catalog and intelligent delegation
    4. Continuous Compliance: Automate spreadsheet-based workflows with auditor-friendly SOX, SOC-2, ISO, and HITRUST reporting

    For custom pricing, EULA, or a private contract, please contact us for a private offer.

    Highlights

    • Scale your access management policies through Opal's API and Terraform module
    • Trusted by the world's most forward thinking security organizations
    • Integrate Opal across developer infrastructure, SaaS applications, and internal tools

    Details

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    Delivery method

    Deployed on AWS

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    Features and programs

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    Pricing

    Opal Security

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Opal Enterprise Platform (SaaS)
    Full platform access with unlimited connections and permissions. (PPS = $ 160 annually.)
    $160.00

    Vendor refund policy

    All refund policies will be in adherence to the master services agreement.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All customers will have the option of a dedicated Slack or Microsoft Teams channel

    Please contact support@opal.dev  or your dedicated customer success manager

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    30 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Daniel L.

    Clear and consistent access management for a wide range of services.

    Reviewed on Aug 15, 2023
    Review provided by G2
    What do you like best about the product?
    Opal makes managing access to a wide range of services simple and consistant. Its UI is clear and intutive requring minial end user documentation. Functiuonality is continuously updated based on customer feedback.
    What do you dislike about the product?
    None to report. This might sound fishy, but it is the case!
    What problems is the product solving and how is that benefiting you?
    Opal allows our team to grant managed access to range of services in a clear and consistent manner, to the point only one doc is needed to cover hundreds of different resuorces for end users. It has performend reliably for over a year and a half, even migrating between different kubernetes clusters with zero issues. Configuration management via Terraform has performed reliably as well. The product feels good in the hand and easy to learn.
    Information Technology and Services

    Finally a Modern IAM Platform!

    Reviewed on Aug 15, 2023
    Review provided by G2
    What do you like best about the product?
    Opal allows me to define what least privilege looks like and ensure its consistently enforced. This is the first product i've seen that enables deep, granular, zero trust access management.
    What do you dislike about the product?
    Using Opal requires that administrators genuinely care about least priviledge in their organizations. The product provides all the tools necessary, but you will need to understand who owns what, setup the necessary approvers, and ramp up on the product.
    What problems is the product solving and how is that benefiting you?
    Opal helps us both understand, and action user access. Before using Opal engineering access was generally over-provisioned, long lived, and obscure. After switching to Opal we were able to understand exactly who had access, who needed, and why.
    Pharmaceuticals

    Free up your dev teams to dev

    Reviewed on Aug 15, 2023
    Review provided by G2
    What do you like best about the product?
    Opal has re-thought traditional access management. They enable self-service like many products, but they take a unique approach and also provide the related capabilities (monitoring and auditing) to make it a fully-featured solution. This frees up our development teams to do more value added work.
    What do you dislike about the product?
    Opal is great for developers and technical teams but can be a little difficult for non-technical end users. If they can simplify the user experience there will be no use case that they can't address!
    What problems is the product solving and how is that benefiting you?
    Our primary use case is access to AWS. We have >90 AWS accounts, >60 permission sets and >150 AD groups - managing that was becoming impossible. Opal is helping us simplify the access management process for AWS as well as enable self service to get the developers out of the loop.
    Computer & Network Security

    Opal is the best PAM solution to meet our very specific security requirement

    Reviewed on Aug 15, 2023
    Review provided by G2
    What do you like best about the product?
    Opal has an intuitive UI and request workflow for end users, with complete control for administrators to define multiple request flows with mutiple stages, which can be configured via Terraform IaC. The Opal team have been excellent in understanding our requirements, providing details of how Opal can meet them and in the odd case where it couldn't have added features to ensure Opal could do what we needed.
    What do you dislike about the product?
    While the UI is excellent there could be more options to filter when searching through large data sets and for the search criteria to persist between page loads, for example when trying to find a specific AWS account in a list of hundreds.
    What problems is the product solving and how is that benefiting you?
    Opal is allowing us to decouple our IdP from AWS, access to AWS via Opal allows an MFA challenge (which is seperate from our IdP MFA challenge) at connection time and gives users just in time access, this gives us an improved security posture in separating our business IT from our customer facing services and data.
    Zhe S.

    Smooth UI, support docs could be better

    Reviewed on Aug 08, 2023
    Review provided by G2
    What do you like best about the product?
    UI is smooth and clear to use. It's straightforwar to request access.
    What do you dislike about the product?
    * Documentation could be better with explicit examples, including in-app prompt and api docs
    * Users are not able to click links to go to the apps from Opal
    What problems is the product solving and how is that benefiting you?
    Access control
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