Sold by: AIM Consulting
AIM’s AI-powered professional services solutions uses AWS AI services, like Nova Sonic, Bedrock, etc, can be designed to interface with various drive-thru audio, menu APIs, and point-of-sale systems to deliver fast, accurate, and cost-effective voice order processing.
Overview
Revolutionizing Mobile & Drive-Thru Ordering with AI:
Unlocking Efficiency, Revenue, and Customer Delight using the latest AWS technologies
Long lines and slow service at the drive-thru can mean lost revenue and frustrated customers. Nearly half of Americans prefer drive-thru’s, and over half will avoid them if lines are too long. The drive-thru experience shapes perceptions of your brand—and can be the deciding factor for where customers choose to eat. AIM empowers restaurants and retailers to deliver exceptional ordering experiences—whether at the drive-thru, curbside, or on mobile. Our AI-driven professional services solution accelerator streamlines operations, reduces costs, and helps brands win more customers.
AIM’s AI-powered professional services solution, built upon the latest AWS AI cloud technologies, can be designed to interface with drive-thru audio, menu APIs, and point-of-sale systems to deliver fast, accurate, and cost-effective voice order processing.
Ordering by phone can be slow and frustrating. AIM’s expertise in mobile app development for quick-service restaurants (QSRs) means we know how to integrate AI for a smoother, faster ordering flow. Online food ordering now accounts for 40% of total restaurant sales, and demand continues to grow.
AIM’s professional consulting services can use this solution accelerator to integrate voice-to-text, payment, and cart interfaces with cloud APIs and menu knowledge bases to optimize the customer ordering experience. AIM’s expertise is trusted by leading brands to design and deliver rapid, innovative solutions that drive measurable results. AIM developed a responsive online ordering and payment app for a leading coffee company, specifically designed for in-office delivery. It supports account creation, menu customization, digital tipping, and analytics. This enabled quick launch of a new service, a smooth vendor transition, and valuable insights for future updates.
Ready to transform your ordering experience? Contact AIM today to learn more or schedule a demo.
Highlights
- AI Powered Order Interaction - Advanced AI tools (like Amazon Bedrock Nova Sonic) interface directly with customers. The system can operate attended (as a scribe for employees) or unattended (handling orders independently, with staff verifying at payment).
- Process Standardization, Automation and Flexible Deployment - Works with existing drive-thru APIs and headset audio—no lengthy hardware rollout required. AI can support staff or operate independently, freeing employees to focus on food prep and customer service.
- Cost-Efficient Architecture - Edge software converts audio to text, minimizing bandwidth and cloud costs. AIM’s approach delivers orders at approximately $0.01 per transaction.
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Get in touch to discuss a solution that fits your existing operations—no heavy hardware rollout, just faster lines, happier guests, and measurable impact. Contact us at: partners@aimconsulting.com .