Sold by: Locobuzz India - Social CXÂ
Deployed on AWS
Locobuzz is a global SaaS company offering advanced social listening and online response management powered by AI-driven analytics and workflow automation. With 400+ enterprise clients worldwide and a strong partner ecosystem, Locobuzz provides an industry agnostic unified CXM platform that helps brands address digital customer experience challenges, enhance engagement, and build stronger customer relationships.
Overview
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Locobuzz - Listening
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Locobuzz - Engage
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Locobuzz - AI Features
Locobuzz transforms every signal into a strategic advantage, giving brands the power to anticipate needs, personalize at scale, and lead with instinct across every touchpoint.
Using Locobuzz, you do the following
Unified Omnichannel CX
Engage across WhatsApp, email, social, web and more, all in one view, with smart routing, SLAs, and AI-powered consistency.
Social Intelligence
Decode emotion, intent, and trends.Track narrative shifts and competitive chatter to build sharper campaigns and messaging.
Holistic Digital Care
Deliver end to end care across reviews, chats, social, and tickets with AI that personalises, predicts, and supports in real time.
Location Intelligence
Get total visibility into outlet wise performance. Benchmark sentiment, reviews, and team impact across geographies.
AI Powered CX Stack
Predict, personalise, and power every customer interaction in real time. Supercharge teams across marketing and CX with early trend detection to smart replies & ticket audits.
Command Center
Get a unified view of what is working, what is broken, and what needs attention instantly. Centralized CX oversight for ops, QA, and leadership.
Highlights
- Social Intelligence
- Market Research
- Competitive Benchmarking
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Volume of Mentions | Total volume of mentions/queries per month your brand gets from all the channels combined together. Base price is for 10K Volume/ month | $99.00 | |
No of Channels/ Social Profiles | Total number of Channels/ Social profiles you wish to configure. Base price is for 1 channel/month | $35.00 | |
No of Users/ License / Agent logins | Total Number of Users logins / Agent logins you want. Base price is for 1 user/ month | $99.00 |
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to partnerships@locobuzz.com to book a demo.
Technical Support: For help setting up your account, connecting to data, or exploring the platform please reach out to support@locobuzz.com .
For additional training: please reach out to cs@locobuzz.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Locobuzz is a global enterprise SaaS company specialising in digital customer experience management.Our platform is designed for businesses looking to enhance their customer service. It integrates with 57+ CRMs to offer tools that manage social media interactions, customer support, and analytics from one place. The platform giving you the power to connect with your customers on their chosen platforms, like Facebook, Twitter, LinkedIn, YouTube, and Instagram, and translate social engagements into actionable CRM tasks.
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