Wipro Connected Services Remote Care Platform

Wipro Connected Services Remote Care Platform (RCP) is a software technology solution that enables end‑to‑end remote care management for diverse patient populations through connected care workflows.

Built on AWS Cloud and leveraging native AWS services such as AWS HealthLake, AWS Glue, and AWS Greengrass, the platform supports comprehensive health and vitals data collection, patient education, communication, task and workflow management, user management, and secure data handling.

The platform provides capabilities for data management, analytics, visualization, and integration with healthcare systems, while ensuring data security and privacy.

Benefits ****Reduced visits to clinics ****Improved care team efficiency ****Enablement of value‑based care models ****Improved patient engagement

Pain Points Addressed ****Time‑consuming periodic clinic visits ****Medication non‑adherence impacting health outcomes ****Social disconnect leading to anxiety and depression ****Limited consumer education about personal health ****Gaps in communication between care providers and patients

Assessments & Workshops

Wipro Connected Services RCP Assessments and Workshops provide a structured analysis of remote care use cases and healthcare data landscapes to identify high‑value opportunities.

During these engagements, Wipro Connected Services data experts, SMEs, architects, and data scientists collaborate with client stakeholders to understand current environments and user needs.

Activities include stakeholder interviews, assessment and user journey workshops, framework and tool identification, gap analysis, solution recommendations, and report‑outs.

Outcomes include prioritized use cases, recommended solution approaches, tooling, reference architecture, and required infrastructure.

Implementation & Deployment

The Implementation and Deployment phase is typically a 3–4 month engagement leveraging Wipro Connected Services expertise and platform customizations to address specific client requirements.

The platform enables seamless integration of data from disparate sources and provides opportunities for value‑added analytics. The scope of implementation is finalized in consultation with client teams, and separate subscription charges may apply.