Sold by: VRFY
VRFY's flagship VRBTM AI-powered human-in-the-loop platform enables real-time processing, advanced redaction, role-based access controls, and secure audit trails, ensuring that every transcript meets legal, regulatory, and evidentiary standards. With customizable workflows, API connectivity, and multilingual support, the platform adapts to the unique needs of law enforcement, legal, finance, and corporate security sectors, transforming the way organizations manage sensitive information. RDaCTD® is VRFY's purpose-built redaction engine, designed to meet the real-world demands of law enforcement and other high-trust industries. Where most tools stop at redacting text, RDaCTD® goes further - ensuring the corresponding audio is also securely and precisely removed.
Overview
At VRFY, security, accuracy, and efficiency are at the core of our technology. Designed for high-trust industries, our AI-powered platform delivers secure, automated transcription, intelligent data processing, and advanced compliance features that set us apart.
Our platform leverages cutting-edge AI models to process and transcribe audio and video with 99% accuracy, ensuring organizations can rely on precise, court-admissible documentation. The system continuously learns and improves, adapting to industry-specific terminology and complex speech patterns to provide unmatched transcription quality. Advanced auto-redaction ensures that sensitive information is protected in real time, automatically identifying and removing confidential data based on user-defined policies. Users also have the flexibility of self-assigned redaction, allowing manual control over what should remain private.
VRFY goes beyond traditional text redaction by enabling simultaneous redaction of both the transcript and the corresponding audio, ensuring that protected information is completely removed from all records while maintaining evidentiary integrity. This ensures compliance with disclosure requirements and strict data protection regulations while streamlining information security. VRFY's advanced editing suite provides intuitive tools for reviewing, modifying, and refining transcripts with ease. Users can make real-time adjustments, apply custom templates, and utilize intelligent formatting to structure documents in a way that best fits their workflow. Diarization technology accurately distinguishes between speakers, improving readability and clarity for multi-person discussions, legal proceedings, and investigative work. Security and compliance are embedded at every level with role-based permissions and audit tracking. Organizations can control who accesses, edits, or exports transcripts, ensuring data remains secure and auditable. Track-and-trace functionality maintains a transparent log of all interactions, providing an immutable record to meet disclosure and evidentiary standards across legal, financial, and regulatory environments.
Highlights
- Verbatim, Defensible Transcription with Human Oversight VRFY delivers verbatim transcription designed for evidentiary and regulated environments. Human-in-the-loop review ensures accuracy, eliminates hallucinations, and produces outputs suitable for disclosure, audit, and decision-making where precision and accountability are mandatory
- Synchronized Audio & Text Redaction Built for Compliance Unlike text-only tools, VRFY performs synchronized redaction across both audio and transcript, preserving evidentiary integrity while protecting privacy. Redactions are traceable, repeatable, and aligned with disclosure, FOIA, and regulatory obligations.
- Secure, Sovereign-Ready Communications Intelligence Platform Built on AWS-native infrastructure, VRFY is designed for high-trust sectors including public safety, justice, healthcare, and government. The platform supports secure processing, controlled access, and jurisdictional data residency without sacrificing performance or scalability.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
VRB/A-CORE-ANNUAL | VRFY Annual User License includes 5,000 transcription minutes per user per year, secure AI-powered transcription, translation, advanced edit and redaction tools, encrypted storage, full audit trail, user management (VDUs), standard technical support, and hot storage with rapid access to transcripts for three (3) months. Designed for law enforcement and high-trust environments, VRFY delivers compliant, court-ready documentation with enterprise-grade security and role-based access controls. This subscription provides secure platform access and core functionality only. Structured implementation, security configuration, workflow customization, and training services are not included and are available separately through VRFY Onboarding & Enablement Services, SKU: VRB/A-ONBOARDING | $2,100.00 |
VRB/A-MINS-BUNDLE-10K | 10,000 minute pooled bundle (non-expiring, organisational level, shared across users) Requires VRB/A-CORE-ANNUAL | $5,500.00 |
VRB/A-STORE-ARCHIVE | Archived storage (9 month retention per TB/year) requires VRB/A-CORE-ANNUAL | $950.00 |
VRB/A-ONBOARDING | VRFY Onboarding & Enablement Services provide structured implementation to ensure secure, compliant, and efficient deployment of the VRFY platform. Services include tenant configuration aligned to agency security policies, role-based permission setup, SSO/identity guidance (if applicable), data retention configuration, and audit log validation. Workflow alignment includes transcript templates, customized document headers (including agency logo), language and dialect configuration, and redaction policy setup. Training includes administrator and end-user sessions, operational best practices, and rollout guidance. The engagement concludes with a 30/60/90 day success plan and go-live support to ensure operational readiness and measurable adoption. | $150.00 |
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Vendor support
Buyers of VRBTM product receive ongoing operational support as part of their subscription. Support is delivered by VRFYs dedicated Run function, which owns the live service end-to-end and is responsible for availability, security posture, incident response, and customer coordination throughout the contract term. Support includes continuous platform monitoring, structured incident management, and defined escalation paths. VRBTM deployments, including time-bound pilots, are supported using the same production-grade operational standards for the duration of the engagement. Customers can access support through multiple channels. In-product AI support provides immediate guidance and automated triage. Email support is available via support@vrfyinc.com from approved customer domains. Each customer is assigned a named Customer Success Manager who acts as the primary point of contact for operational support, adoption guidance, and escalation management. Executive escalation is available for critical incidents or contractual risk scenarios. Response expectations are severity-based. Critical issues (such as service unavailability or security risk) are triaged immediately with rapid escalation. High-priority operational issues receive same-business-day response. General support requests are responded to within one business day. Support does not end at go-live. All VRBTM deployments transition through a formal handover into business-as-usual service, with documented support protocols, escalation routes, and operating cadence to ensure predictable, continuous support throughout the lifecycle of the deployment.
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