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    Pacific AI: Healthcare AI Governance, Validation & Monitoring

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    Sold by: Pacific AI 
    Deployed on AWS
    The AI governance platform purpose-built for healthcare. Automatically test, monitor, and govern medical AI against NIST AI RMF, HHS HTI-1, and 250+ laws, regulations, and standards, updated quarterly. CHAI-certified. Platform Core is free; pay only for AI-enabled credits.

    Overview

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    Pacific AI is the AI governance platform purpose-built for healthcare. One platform covers the full lifecycle of clinical AI, from policy to pre-release testing to production monitoring, so you do not stitch together three or four separate tools to govern, validate, and monitor the AI you build and buy.

    Most governance tools give you forms and templates, then leave the analysis to your team. Pacific AI runs the work itself: it automatically tests models before release, monitors them in production, and drafts the model cards, vendor risk scores, and remediation controls that governance calls for. Your team reviews and approves, working from first drafts instead of blank templates. The platform scales with however much AI you run, from a single pilot to hundreds of systems in production.

    Pacific AI is CHAI-certified, one of a small number of Certified Coalition for Health AI (CHAI) Assurance Resource Providers. Platform Core is free: unlimited AI systems, users, vendors, policies, documents, tests, and audit trails at no cost. You pay per credit only for AI-enabled governance actions, such as automated model card generation, vendor risk scoring, and compliance evidence collection. No contracts, no seat minimums. Billed through your AWS account.

    You deploy Pacific AI inside your own AWS account, with the platform running in your VPC. You own the keys and the data, and nothing is transmitted to Pacific AI or any third party.

    Key capabilities:

    • Governor. Centralized AI registry that tracks every system across its full lifecycle, from proposal and analysis to operations and retirement, with risk assessment, vendor risk scoring, policy management, automated model card generation, and a full audit trail. The Policy Suite covers 250+ laws, regulations, and standards, refreshed quarterly, and maps to NIST AI RMF, ISO/IEC 42001, HHS HTI-1, ACA Section 1557, and EU AI Act requirements.
    • Gatekeeper. Pre-release CI/CD testing and automated release-gating for generative, agentic, and traditional ML systems. Runs MedHELM benchmarks, developed with Stanford CRFM, for clinical usefulness, usability, and efficacy, and automatically tests for fairness, equity, safety, robustness, and clinical accuracy before any model reaches production
    • Guardian. Continuous, automated post-deployment monitoring for accuracy drift, fairness drift, safety degradation, and behavioral change across production LLMs and clinical AI systems.

    Clinical and safety categories

    Pacific AI covers 10 clinical and safety categories, spanning 60+ test suites. Every category runs both as a pre-release test in Gatekeeper and as a continuous drift monitor in Guardian:

    • Clinical Decision Support: appropriateness and safety of AI-generated clinical recommendations
    • Clinical Note Generation: accuracy, completeness, and hallucination rate of ambient and generative documentation
    • Patient Communication & Education: clarity, safety, and cultural appropriateness of AI-generated patient-facing content
    • Medical Research Assistance: accuracy of literature synthesis, citation grounding, and evidence summarization
    • Administrative & Workflow Support: accuracy and reliability of AI supporting administrative and operational tasks, such as coding, prior authorization, scheduling, and intake
    • Social & Demographic Biases: disparities by race, gender, age, and socioeconomic status in model outputs, across 11 sociodemographic dimensions
    • Medical Cognitive Biases: systematic clinical reasoning errors, such as anchoring and confirmation bias, reflected in model outputs
    • Robustness: performance stability under input variation, edge cases, and distribution shift
    • General Red Teaming: adversarial probing for harmful, unsafe, or out-of-policy outputs
    • Medical Red Teaming: healthcare-specific adversarial testing, including clinical misinformation, unsafe medication guidance, and diagnostic errors

    Highlights

    • Automate validation before production. Run 60+ test suites across 10 clinical and safety categories, including MedHELM clinical benchmarks, medical red teaming, and fairness evaluation across 11 sociodemographic dimensions, inside your CI/CD pipeline. Gatekeeper automatically blocks any model that misses your threshold before it reaches patients
    • Automate production monitoring. Guardian automatically monitors every deployed AI system across the same categories, tracking accuracy drift, fairness drift, and safety degradation, and flags issues before they affect care.
    • Govern every AI system. Track every AI system across its full lifecycle, from proposal to retirement: auto-generate model cards, score vendor risk with written justification, and maintain a full audit trail mapped to CHAI, NIST AI RMF, ISO/IEC 42001, and 250+ laws, regulations, and standards, refreshed quarterly.

    Details

    Delivery method

    Supported services

    Delivery option
    Helm chart

    Latest version

    Operating system
    Linux

    Deployed on AWS
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    Pricing

    Pacific AI: Healthcare AI Governance, Validation & Monitoring

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (1)

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    Dimension
    Description
    Cost/unit
    Governance Credits
    Credits consumed for AI Enabled Governance Actions
    $1.00

    Vendor refund policy

    No refunds are possible

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    Usage information

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    Delivery details

    Helm chart

    Supported services: Learn more 
    • Amazon EKS
    Helm chart

    Helm charts are Kubernetes YAML manifests combined into a single package that can be installed on Kubernetes clusters. The containerized application is deployed on a cluster by running a single Helm install command to install the seller-provided Helm chart.

    Version release notes

    For documentation and details about the product visit https://docs.pacific.ai 

    Additional details

    Usage instructions

    Pacific AI - AWS Marketplace

    Full installation guide: https://docs.pacific.ai/installation/aws_install_guide/ 

    PREREQUISITES Tools: AWS CLI v2.15.0+, kubectl, Helm 3.7.1+, eksctl Credentials: aws configure (or attach an IAM role to your EC2/Cloud9 instance) IAM: attach AmazonEKSClusterPolicy, AmazonEC2FullAccess, AWSCloudFormationFullAccess, plus a customer-managed policy - JSON in the guide above

    INSTALLATION (commands in the guide above)

    1. Export CLUSTER_NAME, REGION, NAMESPACE, CHART_VERSION as shell variables
    2. Create/connect EKS cluster via eksctl (iam.withOIDC: true required)
    3. Set IMDS hop limit to 2 on nodes (new clusters only)
    4. Create namespace, EFS filesystem, security group, mount targets, EBS/EFS CSI drivers
    5. Authenticate to Marketplace ECR; pull the chart with helm pull
    6. (ALB mode only) Install AWS Load Balancer Controller via eksctl and Helm
    7. Generate passwords (openssl rand); run helm install with your TLS mode
    8. Attach Marketplace IAM policies to pacific-ai-pacific-ai via IRSA: AWSMarketplaceMeteringFullAccess, AWSMarketplaceMeteringRegisterUsage, AWSLicenseManagerConsumptionPolicy (eksctl create iamserviceaccount --approve)
    9. Detect LoadBalancer hostname; helm upgrade to set global.baseUrl

    SENSITIVE INFORMATION

    • ./pacific-ai-credentials.txt (permissions 600): 8 app user passwords + Keycloak admin password. Copy to a secure vault then delete it.
    • Kubernetes Secrets in your namespace: PostgreSQL, Redis, MongoDB, OAuth2, API keys
    • No AWS credentials stored in the cluster - all AWS calls use IRSA at runtime.

    DATA ENCRYPTION EFS: AES-256 via AWS KMS (default EFS key). Set at filesystem creation. EBS (MongoDB): disabled by default; enable via EC2 > Settings > Data Encryption. Kubernetes Secrets: EKS encrypts etcd (AES-256). Add KMS envelope encryption with aws eks associate-encryption-config - see guide for the full command. In transit: TLS 1.2+ (control plane); HTTPS with Traefik TLS or ALB mode.

    CREDENTIAL ROTATION App user passwords: Admin UI > Settings > Users > Reset Password Keycloak admin: helm upgrade --reuse-values --set keycloak.auth.adminPassword=<new> Service passwords: kubectl patch secret + kubectl rollout restart IRSA tokens: auto-rotated by EKS - no manual action required TLS certs: Let's Encrypt/ACM auto-renew; PEM mode requires recreating the TLS Secret

    HEALTH MONITORING

    1. kubectl get pods -n <ns> - all must show Running
    2. kubectl get svc pacific-ai-traefik -n <ns> - EXTERNAL-IP must show a hostname
    3. kubectl get pvc -n <ns> - all must show Bound
    4. kubectl get sa pacific-ai-pacific-ai -n <ns> -o jsonpath='{.metadata.annotations}' must contain eks.amazonaws.com/role-arn; if missing re-run Step 8
    5. helm status pacific-ai -n <ns> - must show "deployed"

    UNINSTALLING helm uninstall pacific-ai -n <ns> kubectl delete pvc --all -n <ns> && kubectl delete namespace <ns> eksctl delete cluster --name <name> --region <region> (optional, irreversible)

    Support: support@pacific.ai 

    Support

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    For any assistance, please reach out to support@pacific.ai  or talk to the team at

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