Overview
Systems
Systems
Risk Registry
Test Suites
Test Run Result
Leaderboard
Pacific AI is the AI governance platform purpose-built for healthcare. One platform covers the full lifecycle of clinical AI, from policy to pre-release testing to production monitoring, so you do not stitch together three or four separate tools to govern, validate, and monitor the AI you build and buy.
Most governance tools give you forms and templates, then leave the analysis to your team. Pacific AI runs the work itself: it automatically tests models before release, monitors them in production, and drafts the model cards, vendor risk scores, and remediation controls that governance calls for. Your team reviews and approves, working from first drafts instead of blank templates. The platform scales with however much AI you run, from a single pilot to hundreds of systems in production.
Pacific AI is CHAI-certified, one of a small number of Certified Coalition for Health AI (CHAI) Assurance Resource Providers. Platform Core is free: unlimited AI systems, users, vendors, policies, documents, tests, and audit trails at no cost. You pay per credit only for AI-enabled governance actions, such as automated model card generation, vendor risk scoring, and compliance evidence collection. No contracts, no seat minimums. Billed through your AWS account.
You deploy Pacific AI inside your own AWS account, with the platform running in your VPC. You own the keys and the data, and nothing is transmitted to Pacific AI or any third party.
Key capabilities:
- Governor.Centralized AI registry that tracks every system across its full lifecycle, from proposal and analysis to operations and retirement, with risk assessment, vendor risk scoring, policy management, automated model card generation, and a full audit trail. The Policy Suite covers 250+ laws, regulations, and standards, refreshed quarterly, and maps to NIST AI RMF, ISO/IEC 42001, HHS HTI-1, ACA Section 1557, and EU AI Act requirements.
- Gatekeeper. Pre-release CI/CD testing and automated release-gating for generative, agentic, and traditional ML systems. Runs MedHELM benchmarks, developed with Stanford CRFM, for clinical usefulness, usability, and efficacy, and automatically tests for fairness, equity, safety, robustness, and clinical accuracy before any model reaches production
- Guardian. Continuous, automated post-deployment monitoring for accuracy drift, fairness drift, safety degradation, and behavioral change across production LLMs and clinical AI systems.
Clinical and safety categories
Pacific AI covers 10 clinical and safety categories, spanning 60+ test suites. Every category runs both as a pre-release test in Gatekeeper and as a continuous drift monitor in Guardian:
- Clinical Decision Support: appropriateness and safety of AI-generated clinical recommendations
- Clinical Note Generation: accuracy, completeness, and hallucination rate of ambient and generative documentation
- Patient Communication & Education: clarity, safety, and cultural appropriateness of AI-generated patient-facing content
- Medical Research Assistance: accuracy of literature synthesis, citation grounding, and evidence summarization
- Administrative & Workflow Support: accuracy and reliability of AI supporting administrative and operational tasks, such as coding, prior authorization, scheduling, and intake
- Social & Demographic Biases: disparities by race, gender, age, and socioeconomic status in model outputs, across 11 sociodemographic dimensions
- Medical Cognitive Biases: systematic clinical reasoning errors, such as anchoring and confirmation bias, reflected in model outputs
- Robustness: performance stability under input variation, edge cases, and distribution shift
- General Red Teaming: adversarial probing for harmful, unsafe, or out-of-policy outputs
- Medical Red Teaming: healthcare-specific adversarial testing, including clinical misinformation, unsafe medication guidance, and diagnostic errors
Resources:
Highlights
- Automate validation before production. Run 60+ test suites across 10 clinical and safety categories, including MedHELM clinical benchmarks, medical red teaming, and fairness evaluation across 11 sociodemographic dimensions, inside your CI/CD pipeline. Gatekeeper automatically blocks any model that misses your threshold before it reaches patients
- Automate production monitoring. Guardian automatically monitors every deployed AI system across the same categories, tracking accuracy drift, fairness drift, and safety degradation, and flags issues before they affect care.
- Govern every AI system. Track every AI system across its full lifecycle, from proposal to retirement: auto-generate model cards, score vendor risk with written justification, and maintain a full audit trail mapped to CHAI, NIST AI RMF, ISO/IEC 42001, and 250+ laws, regulations, and standards, refreshed quarterly.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/unit |
|---|---|---|
Governance Credits | Credits consumed for AI Enabled Governance Actions | $1.00 |
Vendor refund policy
No refunds are possible
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Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Helm chart
- Amazon EKS
Helm chart
Helm charts are Kubernetes YAML manifests combined into a single package that can be installed on Kubernetes clusters. The containerized application is deployed on a cluster by running a single Helm install command to install the seller-provided Helm chart.
Version release notes
For documentation and details about the product visit https://docs.pacific.ai
Additional details
Usage instructions
Getting Started with Pacific AI
Pacific AI deploys on your AWS account using Amazon EKS (managed Kubernetes). You have two ways to install it: a guided web UI or a command-line script.
Option 1 - Command-Line Installer
If you prefer to run the installation from a terminal, use the following one-line command:
curl -sSL https://marketplace-pacific-ai.s3.amazonaws.com/install.sh | bash
You can run this from:
- Your local machine (macOS or Linux)
- An AWS EC2 instance (recommended if your local machine has network restrictions)
Before running the script, make sure the following tools are installed and configured:
Run "aws configure" to set up your credentials, or export AWS_ACCESS_KEY_ID and AWS_SECRET_ACCESS_KEY as environment variables.
-
kubectl - https://kubernetes.io/docs/tasks/tools/
-
Helm (version 3.7.1 or later) - https://helm.sh/docs/intro/install/
-
eksctl - https://eksctl.io/installation/
Once all tools are in place, run the command above and follow the prompts. The script will guide you through cluster setup, storage configuration, and application deployment step by step.
Option 2 - Web Installer
No technical setup required. Open your browser and go to:
The installer will walk you through each step: entering your AWS credentials, configuring your cluster, and launching the application. The whole process takes 35-55 minutes and requires no command-line experience.
You will need:
- An AWS account with sufficient permissions (the installer will show you exactly which IAM policies to attach)
- Your AWS Access Key ID and Secret Access Key (and optionally a Session Token if using temporary credentials)
- Your Pacific AI chart version (visible in your AWS Marketplace subscription)
What gets deployed
Pacific AI installs on a new or existing Amazon EKS cluster and includes all required components: application services, authentication (Keycloak), databases (PostgreSQL, Redis,MongoDB), workflow orchestration (Airflow), and an LLM gateway. Persistent storage uses Amazon EFS.
All credentials are generated automatically and saved to a local file at the end of the installation.
Need help?
Visit https://pacific.ai or contact our support team at support@pacific.ai if you run into any issues during installation.
Resources
Vendor resources
Support
Vendor support
For any assistance, please reach out to support@pacific.ai or talk to the team at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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