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    Listing Thumbnail

    Apptio Managed Support - Phase 2

     Info
    Sold by: Rego Consulting Corporation 
    Rego specializes in delivering world-class, responsive guidance and support for Apptio. Our support model ensures that you have experienced, knowledgeable resources addressing your requests and exceeding your expectations. Our Apptio Managed Support is driven by our team of senior Apptio consultants, who together have over 100+ years of combined Apptio experience. Not only do we specialize in ApptioOne, we are also expert Technology Business Management (TBM) practitioners who can guide you in best practices. You will work with the same named resources day-to-day, who will know you, your organizations needs, and your Apptio implementation inside and out. With guaranteed same-day responses, you will form a lasting partnership with dedicated resources you know and trust.
    Request private offer
    Listing Thumbnail

    Apptio Managed Support - Phase 2

     Info
    Sold by: Rego Consulting Corporation 
    Request private offer

    Overview

    With Rego Apptio Managed Support, you will get:

    Best Practice Guidance: Our team of senior Apptio experts all have 5 to 10 years of Apptio experience before joining our team. They have the knowledge and expertise to meet your organizations unique needs and guide you using best practices.

    Competitive Pricing: Rego is committed to keeping your costs down, while offering maximum value. Our lean organizational structure enables us to offer pricing that is 20-30% less than competing providers.

    Work with Named Resources: You will work with the same support team and know them by name. Together, you will form a lasting partnership as they help you get the most value from your Apptio investment.

    Onshore Resources: All of our Apptio managed support team members are onshore, in North America, ensuring timely communication.

    Same-Day Responses: We have an unmatched 100% same-day response rate. You will get the help that you need, right when you need it.

    Choose Your Support Level: Our flexible, pay-for-what-you-use model provides only the Apptio services your organization needs.

    You can select your level of support from our three tiers, which include:

    Level One - Support Operations Support Team Roles: Strategic Advisor, Support Lead

    Services:

    • User Administration
    • General Support (information, issues, reporting, how to)
    • Monitoring Platform Jobs and Performance (daily, weekly)
    • Administration (access security, field changes, data changes)
    • Management of Tickets to Software Manufacturer to Address Root Applications Problems
    • Break Fix Tickets

    Level Two – Functional Maturity and Feature Delivery Support Team Roles: Program Manager, Practice Lead, Functional Consultant, Technical Consultant

    Services:

    • Best Practice Functional Consulting
    • Project and Release Management
    • Reports, Dashboards, and Processes
    • End User Training
    • Major Model Upgrades
    • Advanced Application Support and Data Defects

    Level Three – Governance, Strategy, and Architecture Support Team Roles: Strategic Advisor, Engagement Manager, Technical Lead, Rego SMEs

    Services:

    • Digital Ecosystem Assessment (evaluation of your people, processes, tools, and governance)
    • Long-Term Strategic Roadmap and Alignment to Business Needs
    • Functional Roadmap and Release Planning; Continuous Improvement
    • Solution Framing and Architecture
    • Integrations
    • Metric Monitoring for Process Control
    • Complex Application Support

    Highlights

    • Competitive Rates: Regos focus on value also saves you time and money. Our lean organization model allows us to offer discounted rates that are 20% to 30% less than competitors.
    • Dedicated Resources You Know and Trust: You will know your onshore resources by name, and work with the same dedicated team. All of our Apptio consultants are senior practitioners with years of experience guiding large-scale enterprises. They are prepared to help you using best practices and proven methods.
    • Choose Your Level of Support: We know your organizations needs are unique and we offer multiple levels of Apptio support to ensure you get what you need without having to pay for what you dont.

    Details

    Sold by
    Rego Consulting Corporation 
    Categories
    IT Business Management 
    Managed Services 
    Cloud Financial Management 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Rego Consulting offers global support.

    Rego Support Site: https://regoconsulting.com/contact-us/ 

    Phone: 888-813-0444

    Email: info@regoconsulting.com