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    Deepwatch Managed Security Services

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    Sold by: Deepwatch 
    Deployed on AWS
    Deepwatch is the leading managed security platform for the cyber resilient enterprise. Deepwatch extends security teams and proactively improves cybersecurity posture via its squad delivery model and patented Dynamic Risk Scoring alert engine. Deepwatch is a founding member of the AWS Level 1 MSSP Competency.
    4.6

    Overview

    Deepwatch Managed Security Services

    Sold by: Deepwatch Deepwatch operates as an extension of your cybersecurity team, providing comprehensive security management, 24x7x365 monitoring, and precise threat response. Deepwatch experts understand AWS security, allowing you to utilize existing security tools to improve visibility across your attack surface, and help organizations become more cyber resilient.

    Highlights Human-led extension to customer security teams: high-touch squad delivery model that embeds resources within the customer organization Curated industry-leading SOC technologies: achieving rapid time-to-value around AWS, Splunk, and other foundational SOC tools with the Deepwatch Security Center Proactively drive SecOps program maturity: the Deepwatch proprietary Security Index includes quantitative analysis and industry benchmarking to drive ongoing security posture improvements

    Product Overview Deepwatch partners with your team to deliver the cyber resilience your organization needs in todays global threat environment. Our dedicated team of security experts is on watch 24/7/365, and our technology provides the visibility and precision response required to overcome todays growing threats. Deepwatch builds and secures AWS environments and delivers unrivaled human-led security expertise, unparalleled visibility across your attack surface, precision response to threats, and the best return on security investments.

    Benefits of Deepwatch include:

    • More value from existing tools including AWS
    • Access to Deepwatch Experts with real-time collaboration 24/7/365
    • Deepwatch Platform of technology, people, and processes to improve cyber resilience
    • Proprietary Security Index for managing security program growth
    • Proactive Threat Hunting
    • Precision response to threats
    • Improved security posture

    Deepwatch offerings include: Managed Detection & Response (MDR) Managed Endpoint Detection & Response (MEDR) Managed Vulnerability Management (VM) Managed Firewall (FW)

    For more information and/or custom scoping and quote via Private Offer, reach out to Deepwatch at sales@deepwatch.com .

    Highlights

    • Human-led extension to customer security teams: high-touch squad delivery model that embeds resources within the customer organization
    • Curated industry-leading SOC technologies: achieving rapid time-to-value around AWS, Splunk, and other foundational SOC tools with the Deepwatch Security Center
    • Proactively drive SecOps program maturity: the Deepwatch proprietary Security Index includes quantitative analysis and industry benchmarking to drive ongoing security posture improvements

    Details

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    Delivery method

    Deployed on AWS
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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Deepwatch Managed Security Services

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (4)

     Info
    Dimension
    Description
    Cost/12 months
    MDR
    deepwatch MDR - dw-provided Splunk licensing 50gb per day
    $245,198.00
    MEDR
    deepwatch MEDR - up to 1001 endpoints - dw-provided EDR licensing
    $98,369.00
    VM
    deepwatch VM Essential - up to 2500 IPs - dw-provided VM licensing
    $192,251.00
    FW
    deepwatch FW - up to 10 FW - BYOL Palo Alto, Check Point, or Fortinet
    $50,160.00

    Vendor refund policy

    All orders are non-refundable unless otherwise dictated in the MSA.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support Information Deepwatch Managed Security Platform Deepwatch Experts Customers are assigned a designated squad of Deepwatch experts including a delivery team, customer success managers, analysts, detection engineers, firewall engineers, threat hunters, and threat responders. Customers will have specific direct communication points with their supporting squad members. Time Sensitive/Critical Issues: 1-844-477-8762, Option #1 Refund Policy All orders are non-refundable unless otherwise dictated in the MSA.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Healthcare & Life Sciences
    Top
    10
    In Vulnerability and Patch Management, Data Governance

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Alert Prioritization Engine
    Patented Dynamic Risk Scoring alert engine for precise threat identification and response prioritization
    Security Monitoring Coverage
    24x7x365 monitoring and managed detection & response across multiple security domains including endpoint detection, vulnerability management, and firewall management
    SOC Technology Integration
    Curated integration with industry-leading SOC technologies including AWS and Splunk tools through the Deepwatch Security Center
    Security Posture Assessment
    Proprietary Security Index providing quantitative analysis and industry benchmarking for security program maturity evaluation
    Threat Hunting Capability
    Proactive threat hunting services to identify and remediate security threats across the attack surface
    Threat Detection and Response
    Automatic threat detection and neutralization with 99.98% threat interception rate, supported by 24/7 managed detection and response service with threat hunting and neutralization experts
    Cloud Security Posture Management
    Continuous scanning of cloud environments to identify assets, assess security and compliance settings, detect malicious activity, and identify misconfigurations with agentless malware scanning for S3 storage and integration with AWS GuardDuty and SecurityHub
    Unified Management Platform
    Cloud-based centralized management platform enabling configuration and reporting across all security products, real-time threat information sharing between products, and automatic response actions for threat containment and eradication
    Multi-Layer Endpoint and Workload Protection
    Agent-based protection for Windows and Linux hosts against modern threats including ransomware, fileless attacks, and advanced malware across cloud and on-premises environments
    Network and Firewall Security
    Cloud-native, virtual, and physical firewall appliances providing network visibility, protection, and response capabilities across public, private, and hybrid cloud environments
    Attack Surface Management
    Aggregates comprehensive attack surface visibility across hybrid environments with external attack surface scans to provide 360-degree view of entire attack surface
    Vulnerability Management
    Delivers complete visibility across on-premise and remote endpoints to identify, communicate, and remediate vulnerabilities, misconfigurations, and risks
    Cloud Security
    Provides code-to-cloud protection for cloud-native applications with CI/CD pipeline integration and agentless risk assessment based on reachability, exploitability, and potential impact
    Next-Generation SIEM and XDR
    Delivers accelerated detection and response with SaaS deployment, out-of-the-box detections informed by MDR SOC, and built-in automation capabilities
    Threat Intelligence
    Delivers high-fidelity actionable threat intelligence infused with proprietary threat and vulnerability research from Rapid7 Labs and community-driven tools

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.6
    21 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    81%
    14%
    5%
    0%
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    1 AWS reviews
    |
    20 external reviews
    External reviews are from G2 .
    Deepali A.

    Exceptional 24/7 MDR service with Smooth Integrations and Proactive AI Threat Hunting.

    Reviewed on Oct 10, 2026
    Review provided by G2
    What do you like best about the product?
    The customer support and onboarding experience is wonderful and our specialized guru team acts as an extension of our internal team. Deepwatch also integrates well with our current security stack and with the help of its AI & intelligence feature, it avoids alert fatigue by handling the telemetry appropriately and issuing dependable actionable threat alerts.
    What do you dislike about the product?
    The platform appears powerful but its UI/UX within customer portal might be improved noticeably; the process of customizing complex reports and navigating views might be easier than it is now. Pricing is high so may require serious explanation around budget for mid-size companies before they can benefit from long-term ROI.
    What problems is the product solving and how is that benefiting you?
    Deepwatch covers our 24/7 security personnel shortage and alert streamlining needs very well. Its efficiency and AI-powered automation processes significantly lower our mean time to detect and respond (MTTD/MTTR).
    Rachel S.

    Dependable, Responsive Support That’s Easy to Work With

    Reviewed on Jun 23, 2026
    Review provided by G2
    What do you like best about the product?
    Deepwatch is easy to work with. They are dependable and highly responsive. Whenever I have a question they are quick to respond and help.
    What do you dislike about the product?
    I would like to add on more services but the cost has prohibited that.
    What problems is the product solving and how is that benefiting you?
    They provide 24x7 monitoring of our EDR. It benefits us with augmenting the need to have 24x7 coverage.
    Insurance

    Courteous, Knowledgeable Support with Time-Saving AI Troubleshooting

    Reviewed on Jun 23, 2026
    Review provided by G2
    What do you like best about the product?
    cOURTEOUS, knowlegable techs; intuitive user interface; trusted reputation. Great support and proactive portal features. Use of AI integration saves time in troubleshooting. Splunk integration.
    What do you dislike about the product?
    There are no downsides I'm currently aware of.
    What problems is the product solving and how is that benefiting you?
    Time saving; proactive analysis and alerting is convenient and needed for a small shop.
    Pu W.

    Responsive, Proactive, and Professional SOC Services

    Reviewed on Jun 23, 2026
    Review provided by G2
    What do you like best about the product?
    very responsive, proactive , and professional SOC services
    What do you dislike about the product?
    na , been very happy so far , always realiable
    What problems is the product solving and how is that benefiting you?
    we use deepwatch services for most of our SOC purposes
    Saloni G.

    Deepwatch Enhances Operational Security Confidence With Strong ROI Benefits.

    Reviewed on May 19, 2026
    Review provided by G2
    What do you like best about the product?
    Our Team Management love Deepwatch's fixed Subscription - Based pricing model as a monetary resources manger. This is an alternative to paying large capital for setting up a round the clock in- house security team. Our team feel as long - term Deepwatch customers that our operations can be very successful. Deepwatch does a good job of balancing expert manpower with developing talent to adequately protect our cash flow Financial and Economical data and bottom line. The supporting software has also been modernized, and present their forward -looking outlook.Overall Awesome experience.
    What do you dislike about the product?
    Drawback of Deepwatch is that its advanced capabilites and reporting may be intimidating for those teams that don't have technical expertise. We feel pricing is quite high for our Company/ Organization and samll Industry. Initial setup and customisation may be challenging and time -consuming,potentially needing more support than that of Easier -To -Use security platforms and hard to carry out the proper control of costs and immediately see ROI to our board.
    What problems is the product solving and how is that benefiting you?
    They provide a definite measurable return on investment and prevent our Financial information from being lost and expensive security breaches from happening. Smart investments with outstanding value, compliance and protection these are all the attributes of Deepwatch.
    View all reviews