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    Deepwatch Managed Security Services

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    Sold by: Deepwatch 
    Deployed on AWS
    Vendor Insights
    Deepwatch is the leading managed security platform for the cyber resilient enterprise. Deepwatch extends security teams and proactively improves cybersecurity posture via its squad delivery model and patented Dynamic Risk Scoring alert engine. Deepwatch is a founding member of the AWS Level 1 MSSP Competency.

    Overview

    Deepwatch Managed Security Services

    Sold by: Deepwatch Deepwatch operates as an extension of your cybersecurity team, providing comprehensive security management, 24x7x365 monitoring, and precise threat response. Deepwatch experts understand AWS security, allowing you to utilize existing security tools to improve visibility across your attack surface, and help organizations become more cyber resilient.

    Highlights Human-led extension to customer security teams: high-touch squad delivery model that embeds resources within the customer organization Curated industry-leading SOC technologies: achieving rapid time-to-value around AWS, Splunk, and other foundational SOC tools with the Deepwatch Security Center Proactively drive SecOps program maturity: the Deepwatch proprietary Security Index includes quantitative analysis and industry benchmarking to drive ongoing security posture improvements

    Product Overview Deepwatch partners with your team to deliver the cyber resilience your organization needs in todays global threat environment. Our dedicated team of security experts is on watch 24/7/365, and our technology provides the visibility and precision response required to overcome todays growing threats. Deepwatch builds and secures AWS environments and delivers unrivaled human-led security expertise, unparalleled visibility across your attack surface, precision response to threats, and the best return on security investments.

    Benefits of Deepwatch include:

    • More value from existing tools including AWS
    • Access to Deepwatch Experts with real-time collaboration 24/7/365
    • Deepwatch Platform of technology, people, and processes to improve cyber resilience
    • Proprietary Security Index for managing security program growth
    • Proactive Threat Hunting
    • Precision response to threats
    • Improved security posture

    Deepwatch offerings include: Managed Detection & Response (MDR) Managed Endpoint Detection & Response (MEDR) Managed Vulnerability Management (VM) Managed Firewall (FW)

    For more information and/or custom scoping and quote via Private Offer, reach out to Deepwatch at sales@deepwatch.com .

    Highlights

    • Human-led extension to customer security teams: high-touch squad delivery model that embeds resources within the customer organization
    • Curated industry-leading SOC technologies: achieving rapid time-to-value around AWS, Splunk, and other foundational SOC tools with the Deepwatch Security Center
    • Proactively drive SecOps program maturity: the Deepwatch proprietary Security Index includes quantitative analysis and industry benchmarking to drive ongoing security posture improvements

    Details

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    Delivery method

    Deployed on AWS

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    Vendor Insights

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    Pricing

    Deepwatch Managed Security Services

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (4)

     Info
    Dimension
    Description
    Cost/12 months
    MDR
    deepwatch MDR - dw-provided Splunk licensing 50gb per day
    $245,198.00
    MEDR
    deepwatch MEDR - up to 1001 endpoints - dw-provided EDR licensing
    $98,369.00
    VM
    deepwatch VM Essential - up to 2500 IPs - dw-provided VM licensing
    $192,251.00
    FW
    deepwatch FW - up to 10 FW - BYOL Palo Alto, Check Point, or Fortinet
    $50,160.00

    Vendor refund policy

    All orders are non-refundable unless otherwise dictated in the MSA.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support Information Deepwatch Managed Security Platform Deepwatch Experts Customers are assigned a designated squad of Deepwatch experts including a delivery team, customer success managers, analysts, detection engineers, firewall engineers, threat hunters, and threat responders. Customers will have specific direct communication points with their supporting squad members. Time Sensitive/Critical Issues: 1-844-477-8762, Option #1 Refund Policy All orders are non-refundable unless otherwise dictated in the MSA.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Healthcare & Life Sciences
    Top
    10
    In Vulnerability and Patch Management, Data Governance

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Threat Detection and Response
    Advanced Managed Detection & Response (MDR) with 24x7x365 monitoring and precision threat response capabilities
    Security Operations Technology Stack
    Curated industry-leading SOC technologies integrating AWS, Splunk, and foundational security tools
    Security Posture Assessment
    Proprietary Dynamic Risk Scoring alert engine with quantitative analysis and industry benchmarking
    Endpoint Security Management
    Comprehensive Managed Endpoint Detection & Response (MEDR) with continuous monitoring
    Vulnerability Management
    Proactive vulnerability scanning and management with dedicated security expertise
    Cloud Security Posture Management
    Continuous scanning of cloud environments to identify assets, assess security and compliance settings, and detect potential malicious activities with integration to AWS GuardDuty and SecurityHub
    Endpoint Protection
    Advanced agent-based protection against malware, fileless threats, and ransomware for Windows and Linux hosts in cloud environments
    Threat Detection and Response
    24/7 managed detection and response service leveraging telemetry from multiple security solutions including endpoint, firewall, network, email, and identity platforms
    Cloud Workload Protection
    Security agents designed to protect cloud-based Windows and Linux hosts against modern cyber threats including ransomware
    Network Security
    Cloud edge firewall solution providing network visibility, protection, and response across public, private, and hybrid cloud environments using cloud native, virtual, and physical appliances
    Vulnerability Management
    Real-time vulnerability assessment and endpoint analytics with live risk visualization
    Cloud Security Monitoring
    Continuous security and compliance risk reduction across major cloud service providers
    Threat Detection
    Advanced detection and response capabilities with embedded threat intelligence and automated workflows
    Application Security
    Security integration throughout software development lifecycle with comprehensive application security testing
    Web Threat Intelligence
    Comprehensive monitoring of clear, deep, and dark web to identify and mitigate potential security threats

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    12 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Retail

    24/7 Managed Service provides a relief to security teams

    Reviewed on Aug 20, 2025
    Review provided by G2
    What do you like best about the product?
    Dynamic risk scoring method versus 1:1 alerting has reduced false positives. Their tooling is fairly easy to use, and wasn't overly cumbersome to implement. The management of Splunk has reduced a lot of workload for our teams
    What do you dislike about the product?
    Internal team communications among Deepwatch. They have struggled to accomplish simple requests in a timely manner in terms of customer support
    What problems is the product solving and how is that benefiting you?
    Deepwatch is solving for a need of 24/7 managed service and alerting in terms of security
    Jaspreet K.

    Wonderful experience

    Reviewed on Aug 12, 2025
    Review provided by G2
    What do you like best about the product?
    Customer support and variety of features
    What do you dislike about the product?
    Not applicable, likea sll the services provided by deepwatch
    What problems is the product solving and how is that benefiting you?
    Deepwatch security center provides the best security solution for the organization
    Banking

    DW is a well-rounded third-party SOC provider.

    Reviewed on Aug 12, 2025
    Review provided by G2
    What do you like best about the product?
    Understanding the need and implementing.
    What do you dislike about the product?
    They should have more integration option
    What problems is the product solving and how is that benefiting you?
    Deepwatch is an amazing SOC provider. They truly understand the needs of their customers and put in amazing effort in implementing those needs. They have an amazing support system for the customer and are very responsive.
    Pharmaceuticals

    Strong MDR provider with experienced engineers and analysts working with Splunk

    Reviewed on Aug 10, 2025
    Review provided by G2
    What do you like best about the product?
    Deepwatch employes a skilled team of engineers, analysts, and CSMs who are able to assist with implementation of new log sources and alerts. The team is able to respond to security events quickly and effectively, while providing additional support if needed.
    What do you dislike about the product?
    Deepwatch's core competencies are currently focused on leveraging the Splunk SIEM but are expanding to MS Sentinel.
    What problems is the product solving and how is that benefiting you?
    Deepwatch is able to serve as an extension of the security team by serving as an MDR leading the offsite SOC for the organization. Deepwatch also helps manage the vulnerability management practice for the organization allowing us to outsource some of the workload.
    Health, Wellness and Fitness

    Overall positive

    Reviewed on Aug 07, 2025
    Review provided by G2
    What do you like best about the product?
    Relationship and collaboration with Detection Engineers and CSM. Joshua Graham has moved mountains for us
    What do you dislike about the product?
    They did negotiate a transition period in 2024 but are on the other side of it now and improved for the better
    What problems is the product solving and how is that benefiting you?
    24/7 MDR.
    View all reviews