Salesforce + Agentic AI: 30-50% Faster Delivery, Lower Run Costs | LTM

Accelerate Salesforce delivery. Lower operating costs. Connect with AWS. LTM brings together its global Salesforce and AWS practices to help enterprises implement, modernize and run Sales Cloud, Service Cloud, Marketing Cloud and Agentforce. This professional service directly supports these Salesforce offerings, represented on AWS Marketplace by Agentforce Sales, Agentforce Service, Agentforce Marketing and Agentforce. LTM-reported production experience combines specialist teams and AI-enabled delivery to improve speed, operating efficiency and quality.

Connect Salesforce with AWS for business outcomes. Where included in the agreed scope, LTM designs, implements and supports Amazon Connect integrations with Salesforce service workflows, connecting contact-center interactions and customer context for more joined-up service experiences. Amazon S3 integrations support enterprise data exchange with Salesforce, including agreed storage and transfer patterns. LTM defines integration design, configuration, testing, data flows, access controls and operating responsibilities in the statement of work (SOW). These integrations are engagement-scoped, not included automatically in every service.

Human-led AI across the lifecycle. LTM teams lead requirements, design, build, test, deployment and ongoing operations, supported by specialized delivery agents. People review AI-assisted outputs before deployment and remain accountable for delivery quality. LTM's AI delivery tooling assists engineering and operations; it is distinct from Salesforce Agentforce customer-facing agents, whose configuration and use cases are scoped separately. The delivery approach includes human review, approved access, auditability and intellectual-property guardrails. Choose the service that fits your priorities. Implementation supports greenfield and brownfield programs, typically beginning with a two-week scoping sprint before delivery. Monthly managed services provide L1/L2/L3 support with defined SLAs. Modernization remediates technical debt and improves existing implementations. Advisory and assessments establish priorities and a practical roadmap; knowledge transition supports handover and continuity. Beyond the four lead offerings, LTM's wider Salesforce coverage includes Commerce, Experience, Platform, Data Cloud, CPQ/RLM, MuleSoft, Tableau, Financial Services and Manufacturing, as agreed in the SOW.

Selected engagement results. LTM has reported 30–50% faster net-new delivery, 35–45% lower managed-service run costs, 60% lower incident mean time to resolution, and 64% time saved on technical-debt remediation with 95% architect acceptance. These are results from selected engagements, not guarantees. Outcomes vary with the agreed scope, starting baseline, estate complexity and customer participation.

Start with discovery, an agreed SOW and onboarding. Choose time-and-materials or fixed-scope services, with managed-service coverage defined for the selected engagement. Purchase through an AWS Marketplace private offer; all LTM service charges are billed entirely through AWS Marketplace using the listed pricing dimensions. Service terms, deliverables, milestones, acceptance and applicable support or refund terms are documented in the SOW and private offer. Salesforce licenses and AWS infrastructure or usage are separate, excluded from LTM's service fees and the customer's responsibility; additional charges are disclosed before purchase. Customer readiness and data handling. Customers provide active Salesforce licenses, a product owner, approved environment access and milestone signoff. AWS account access is required only for scoped AWS integrations. Data is processed only in agreed, customer-approved Salesforce and AWS environments, with documented data flows and controls. Before purchase, LTM supports discovery and scoping. After purchase, a designated delivery lead coordinates implementation and support; managed services operate to the agreed SLAs. Detailed service, onboarding and support documentation accompanies the engagement. Contact and response commitments appear in the Support information field.

AWS Services We Commonly Integrate: Amazon Connect and Amazon S3, based on the agreed engagement scope.