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    Secure Generative AI- PDPA Ready

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    Sold by: Next Brain 
    An end-to-end Guardrails for Amazon Bedrock consulting and implementation service for enterprise customers. Designed to detect and prevent Personally Identifiable Information (PII) leaks in Generative AI applications, this service mitigates data leakage risks and elevates your security posture to comply with Thailand's Personal Data Protection Act (PDPA).

    Overview

    As enterprises increasingly adopt Generative AI to drive business forward, data security remains a paramount challenge. A critical risk is the unintentional exposure of Personally Identifiable Information (PII)—either by users inputting sensitive data into prompts or the AI generating responses that contain confidential information. These incidents can lead to violations of the Personal Data Protection Act (PDPA) and cause severe reputational damage.

    Our Secure Generative AI: PII Detection & Guardrails Setup service is designed specifically to address this challenge. We help your enterprise implement Guardrails for Amazon Bedrock as a robust "shield" to detect, redact, or block PII in real-time, securing both inbound data (User Prompts) and outbound data (Model Responses).

    Scope of Work: We provide an end-to-end implementation to ensure the system is production-ready and fully tailored to your business context:

    Assessment & Consultation: Evaluate your organization's data risks, analyze AI use cases, and provide architectural consultation aligned with PDPA requirements. Customization & Configuration: Set up guardrails and customize PII policies to match your specific business terminology and data formats (Custom Regex / Custom Entities), such as Thai National ID patterns, local phone numbers, or specific financial data. Testing & Validation: Conduct rigorous accuracy testing, including simulated vulnerability testing (Red Teaming/Stress Testing), to ensure the guardrails function effectively without degrading the user experience. Documentation & Training: Deliver comprehensive configuration and operation manuals, along with hands-on training for your IT team, enabling sustainable system management and future policy updates.

    Highlights

    • PDPA Compliance Focus: Data protection and detection policies meticulously designed to align with Thailand's Personal Data Protection Act standards.
    • Two-Way Protection: Real-time safeguarding of both input prompts (preventing sensitive data from reaching the foundation model) and model responses (preventing the exposure of sensitive outputs).
    • Highly Customizable: Deep PII detection capabilities via Custom Regex and Custom Entities, allowing for precise tailoring to specific industry contexts.

    Details

    Delivery method

    Deployed on AWS
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    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Customers purchasing ChatX will receive dedicated enterprise-grade support. Standard support is provided during business hours (Mon to Fri, 9 AM – 5 PM GMT+7) with guaranteed response times of 4 hours for critical issues and 1 business day for low-priority requests. Premium support plans are available with 24/7 coverage, faster SLAs, and phone-based escalation.

    Support is provided via our support portal, email, and hotline for urgent incidents: 📧 Email: sales@godigit.net 

    Support Level Commitment: Our customers can expect professional-grade support including:

    Technical implementation assistance Troubleshooting and issue resolution Integration guidance for CRM, ERP, and ITSM systems Best practices consultation Escalation to senior technical specialists when needed

    Refund Policy: For refund requests, please contact our support team through the channels above. Refunds are processed according to AWS Marketplace terms and our service agreement.