Tariff Agent is hosted workflow software for customs document review, tariff and refund triage, filing readiness, evidence organization, and broker or client handoff. It creates reviewable case histories while authorized parties retain responsibility for filing submission.
Tariff Agent helps importers, brokers, and service providers turn entry summaries, invoices, broker records, payment evidence, and supporting documents into structured, reviewable cases. It identifies missing information, organizes tariff and refund evidence, and prepares handoff packets for correction, protest, drawback, post-importation claim, and related customs workflows.
The product tracks scope, documents, decisions, confirmation, status, and audit history in one workspace. Country-specific adapters support packet generation, while actual filing occurs only through authorized client, broker, service-provider, API, EDI, or portal channels.
Tariff Agent supports workflow preparation and analysis. It does not act as a customs broker, submit filings without authorization, or provide legal advice.
Highlights
Structured case review: Organize entry summaries, invoices, broker records, payment evidence, and supporting documents.
Evidence-backed handoff: Prepare filing-readiness and tariff/refund packets for authorized client, broker, or service-provider action.
Accountable workflow: Retain missing-information checks, confirmation, status, decisions, and audit history in one workspace.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing option: Standard. You buy it as a fixed one-year contract. The price covers a single legal entity, up to 15 named users, one standard workflow, and standard hosted support. Because there is only one dimension, pricing does not scale by usage or tier here. Instead, it bundles user access, workflow scope, and support into a single annual commitment. If your needs exceed these limits, the vendor handles broader scopes through a separate custom process outside this listing.
Top-of-mind questions for buyers
What counts as one named user, and what happens if I need more than 15?
A named user is a specific individual assigned access to the product. The Standard contract covers up to 15 named users under one legal entity. If you need more users or a broader scope, the vendor handles that through a separate custom order or private offer outside this listing.
What does "one standard workflow" cover, and can I run several import processes under it?
One standard workflow means a single repeatable import case process, such as one filing route with a defined document set and handoff path. Candidate workflows include packet preparation, post-importation claim support, and protest readiness. Running multiple separate workflows falls outside the Standard scope and needs a custom arrangement.
Is the software delivered as hosted access, or do I deploy it myself?
You get standard hosted access. The vendor runs the product as a hosted SaaS with secure case data, review workflows, and support paths. Your Standard contract includes standard hosted support for one year. Private deployment is a separate arrangement handled outside this listing.
synchrotronai.com
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Vendor refund policy
Software charges are eligible for refund for duplicate charges, confirmed billing errors, or material inability to access the service caused by SynchrotronAI when reported within 30 days of the charge. Later requests are reviewed case by case. Contact support@synchrotronai.com with your AWS account ID, product, agreement ID, and billing period. Approved refunds are processed through AWS Marketplace. AWS automatic refund rules, including eligible cancellations within 48 hours, also apply.
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Support
Vendor support
Standard support covers product access, account configuration, workflow setup, troubleshooting, and incident intake. Contact support@synchrotronai.com or use https://synchrotronai.com/contact. Support coverage and response targets follow the applicable AWS offer and service terms. Refund requests are handled under the listing's refund policy.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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