DataDome Page Protect

What do you like best about the product?

Datadome has proven to be an effective solution for bot prevention. One of the aspects we value most is its clear and intuitive user interface, which simplifies daily management tasks. The web interface enhances our ability to analyze traffic by providing detailed visibility into requests, allowing us to quickly detect and address new patterns of bot activity. Since implementing Datadome, we have experienced a significant decrease in false positives when blocking legitimate users, leading to a better user experience and less strain on our support team. Additionally, the support team stands out for being highly responsive, knowledgeable, and always available whenever we require assistance.

What do you dislike about the product?

Unfortunately, Datadome is not a budget-friendly option, and I found the integration process to be rather challenging, taking a considerable amount of time to finish.

What problems is the product solving and how is that benefiting you?

Previously, we faced numerous ATO attacks and our users often had a frustrating experience, as our old solutions would just block access entirely. Since switching to Datadome, we’re able to present challenges instead, allowing genuine customers to prove themselves and continue using our services without being unfairly blocked.

What do you like best about the product?

Once everything is integrated, it can be done from the panel. There are multiple forms of integration and the Datadome team is open to making corrections and modifications.

What do you dislike about the product?

It lacks native integration with Palo Alto, which I consider a significant disadvantage.

What problems is the product solving and how is that benefiting you?

It allows us to stop DDOS attacks in a centralized manner, offering an overview of all traffic to facilitate monitoring. The query interface is very intuitive and there is abundant documentation available for integrations.

What do you like best about the product?

automatic prevention of bot attacks and daily notifications of activity.

What do you dislike about the product?

Sometimes additional perceived latency ?

What problems is the product solving and how is that benefiting you?

DDOS and other protection against malicious actors

What do you like best about the product?

DataDome has been our trusted security partner for over 5 years, and what truly sets them apart is their support team—they genuinely feel like an extension of our engineering team. Their 24/7 SOC support and responsiveness during investigations has been exceptional. The solution is essentially "set it and forget it"—it scales beautifully as we expand into new markets and handles our peak gifting periods (holidays, end of financial year) without any issues. The low false positive rate means our legitimate high-volume B2B customers sending thousands of corporate gifts experience zero friction, which is critical for our business model.

What do you dislike about the product?

Initial setup required some fine-tuning to optimize for our specific traffic patterns, but the DataDome team was hands-on throughout. That's really the only minor point—overall it's been an excellent partnership.

What problems is the product solving and how is that benefiting you?

DataDome provides the peace of mind we need as we scale globally. As we've expanded from Australia into the US, UK, New Zealand, and Canada markets, their solution maintains consistent protection across all regions without requiring ongoing manual intervention. During our busiest periods when traffic spikes dramatically, DataDome handles it seamlessly while protecting customer trust. This automated, reliable protection has been essential for enabling our rapid international growth and continues to support us as we expand into new markets.

What do you like best about the product?

DataDome has significantly reduced bot attacks, which in turn has minimized the need for reactive firefighting by our operations team. The implementation process was smooth, and the intuitive dashboards offer clear visibility into traffic patterns and attack types. Additionally, the TAM and support teams are highly responsive and a pleasure to work with, making the overall experience seamless and efficient.

What do you dislike about the product?

While DataDome offers strong protection overall, there’s room for improvement in certain areas—particularly the mobile SDKs for Android and iOS, which I found challenging to implement. Enhanced documentation or streamlined integration would greatly improve the developer experience.

What problems is the product solving and how is that benefiting you?

DataDome is effectively mitigating bot attacks, which has significantly reduced stress on our backend systems. This proactive protection has resulted in zero system downtime or outages, ensuring consistent service availability and improving overall operational stability.