Sold by: base2Services
Faster go lives, trusted governance and global scale with a partner that feels in house. Delivered by an ISO 27001 audited, 24/7 AWS DevOps service operating in your account.
Overview
You can’t outsource DevOps, so source the best Support ™
DevOps as a Service keeps product momentum while you scale on AWS. We work alongside your team to establish the operating model, automate delivery, and run the platform around the clock so releases stay frequent, incidents drop, and stakeholders trust the governance. The service is ISO 27001 audited and operates in your AWS account, giving you clear ownership, audit-ready controls, and the confidence to grow across accounts and regions without standing up a large platform group.
What you get
A production-ready way of working, not just tooling. We co-author release practices with your engineers, implement CI/CD and infrastructure as code, and put observability and recovery in place so change becomes routine. Identity and access are right-sized, approvals happen in pull requests, and environments promote with policy checks and safe rollbacks. Monitoring, incident response and improvement run continuously, handled by an experienced team that “feels in house” and is available 24x7.
Why this matters
Faster go-lives lose their edge if reliability, compliance or cost control lag behind. By embedding governance into everyday delivery, you shorten the path from idea to production, satisfy audit and security expectations, and keep spend visible and manageable. The result is steady shipping, trusted governance and the ability to scale globally with a partner who runs AWS as part of your team - delivered by an ISO 27001 audited, 24/7 AWS DevOps service operating entirely in your account.
Outcomes you see
- Steady deployments with fewer incidents and faster recovery
- Audit-ready governance embedded in daily delivery
- Predictable platform operations with 24x7 coverage
- You maintain ownership while staying in your AWS account
- Confidence to scale across accounts and regions
Highlights
- Faster go-lives and lasting momentum. We embed with your team, automate delivery, and run AWS 24/7 so releases stay frequent and roadmaps keep moving, without hiring a platform group.
- Trusted governance every day. Policy-as-code, least-privilege access, PR approvals, safe promotions/rollbacks, and audit-ready evidence so security and compliance never slow delivery.
- Scale globally with confidence and clear costs. Fixed-price service providing 24/7 operations and continuous improvement at a fixed monthly fee.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Resources
Support
Vendor support
Support contacts
https://www.base2services.com/contact/ (A dedicated support email alias is created for your account during onboarding.)
Coverage and scope
24/7 follow-the-sun operations. We handle platform monitoring, incident response, CI/CD and infrastructure changes, security guardrail upkeep, and regular cost/health reviews. Work is performed in your AWS account; AWS service usage is billed by AWS to you.
The onboarding process
We start with a kickoff to confirm scope, success measures, named contacts and comms, then establish least-privilege access to your AWS accounts, repos, registries and third-party services where required. Joint discovery workshops define the Target Architecture and Operating Model (roles, PR approvals, change windows, incident paths). We harden platform baselines (IAM, KMS encryption, network boundaries, backups, logging/trails, guardrail checks), implement PR-based CI/CD and IaC with policy checks, environment promotion and safe rollback, and configure observability, SLOs, alerts, runbooks, on-call and a change calendar with cost visibility. A controlled release (blue/green or canary where applicable) verifies controls and recovery before acceptance. Response targets and escalation are documented and from there we provide 24/7 monitoring, incident response, change management, guardrail upkeep and periodic health/cost reviews on a regular service cadence.