Deployed on AWS
CASK is a workshop and aftersales management platform for automotive dealers, deployed in your own AWS account, that manages the full service lifecycle - appointments, service orders, job cards, parts inventory, billing, warranty, and customer communications - for multi-location dealer groups
Overview
CASK is an enterprise workshop and aftersales platform for automotive dealer groups, delivered as containers that run in your own AWS account (bring-your-own-cloud), so your operational data never leaves your environment.
The platform covers the complete aftersales lifecycle. Workshop operations: customer appointments, service orders, job cards, technician and bay scheduling with a live plan board, quality inspections, and gate passes. Parts and warehouse: catalog, procurement, multi-location stock, transfers, lot and shelf-life tracking, stock counts, and counter (over-the-counter) parts sales. Commercial: invoicing with tax-regime support including India GST, advance and deposit handling, discounts, packages, campaigns, and coupon schemes. Customer care: warranty claims, free-service coupons, pre-delivery inspections, complaint case management, feedback capture, and outbound customer communications. Management: role-based dashboards and an operational report catalog with CSV and spreadsheet export.
CASK is multi-tenant by design: each dealer entity operates in an isolated schema with per-tenant module entitlements and role-based access on a canonical role model, making it suitable for dealer groups and OEM dealer networks. An integration hub connects the platform to brand-network data sources through governed, versioned interfaces, keeping core operations independent of external system availability.
The product runs on Amazon ECS with PostgreSQL and Redis, ships with automated database migrations and health checks, and meters usage through AWS Marketplace on completed service orders and vehicle repair days - you pay for outcomes processed, not seats. Deployment guidance and onboarding support are provided by PlinthosLab; contact us through the listing for guided setup
Highlights
- Built for OEM dealer networks at scale - one multi-tenant deployment serves your entire national dealer network, designed to grow from a single workshop to 1,000+ dealers. Dealer-level isolation and role-based access keep every dealer independent under centralized OEM control, while brand and country variation ships as configuration packs - no code forks, faster market rollouts.
- Internal SaaS in your own AWS cloud (BYOC) - CASK deploys as containers into your own AWS account, giving you full ownership of infrastructure, data, and operational control. Your dealer network data stays within your environment, encrypted with your own keys. A governed integration hub connects ERP, CRM, and OEM systems without ever blocking core workshop operations.
- Pay for outcomes, comply by configuration - usage is metered per completed service order and per vehicle repair day, so costs track the service volume your network delivers, with per-dealer visibility in your own AWS Cost Explorer. Country compliance ships as configuration packs; the current release embeds India GST with HSN/SAC support.
Details
Categories
Delivery method
Supported services
Delivery option
CASK container deployment (BYOC)
Latest version
Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Completed Service Order | One service order closed with work performed. Charged once per order, any paying party | $1.00 |
Vehicle Repair Day | One day (or part) a vehicle is under repair, check-in to last job card, max 10/order | $0.10 |
Vendor refund policy
Usage-based charges reflect metered consumption and are non-refundable, except for charges caused by a verified metering or billing error, which will be refunded in full. Refund requests must be made within 30 days of the charge and include the AWS account ID, billing period, and reason. For purchases under a private offer, the refund terms of that offer or the associated agreement take precedence. To request a refund, contact support@plinthoslab.com .
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Vendor terms and conditions
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Delivery details
CASK container deployment (BYOC)
Supported services: Learn more
- Amazon ECS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
First release of CASK: automotive dealer workshop and aftersales platform - service operations, parts and warehouse, billing, warranty, appointments and reporting.
Additional details
Usage instructions
CASK deploys into your AWS account as two containers. 1) Provision a PostgreSQL 15 database (RDS recommended) and optionally Redis 7. 2) Run the cask-api image as an ECS service, providing the database connection string, JWT secret, and deployment settings (CASK_SEGMENT, CASK_COUNTRY, CASK_BRAND) as environment variables or secrets; the API applies its own database migrations at startup. 3) Run the cask-web image as an ECS service behind your load balancer, routing /api/* requests to the API service. Detailed deployment guidance and a CloudFormation quick-launch are provided during onboarding. Contact support@plinthoslab.com for assistance.
Support
Vendor support
CASK Support
For support inquiries related to CASK - including deployment assistance, configuration guidance, module setup, and troubleshooting - please contact the CASK team through AWS Marketplace.
Getting Started
To evaluate CASK for your dealer network, request a guided demo or pilot deployment consultation through the AWS Marketplace contact mechanism. The CASK team will scope your deployment based on network size, brand portfolio, and country requirements.
Deployment Guidance
CASK deploys as containers into your own AWS environment under the BYOC (Bring Your Own Cloud) model. The CASK team provides deployment assistance to help you configure the platform for your specific infrastructure and compliance requirements.
Ongoing Support
Once deployed, the CASK team is available to assist with configuration pack updates, new country rollouts, integration hub connectivity, module entitlement changes, and platform upgrades. Contact the team through AWS Marketplace for any operational or technical questions.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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